Business Development General Manager
Resume:
Frances
209-***-**** adx9lu@r.postjobfree.com
SUMMARY
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
SKILLS
• Training and Development Skill
• Team Leadership Strength
• Business Development
• Business Operations Background
• Focus and Follow-Through
• Performance Evaluation and Monitoring
• Revenue Forecasting
• Quality Assurance
• Management Team Building
• Budget Control
• Policy Development and Enforcement
• Hiring and Onboarding
• Training Management
• Performance Assessment
• Goal Setting
• Sales Tracking
• Team Leadership
• Department Oversight
• Business Leadership
• Recruitment and Hiring
• Decision Making
• Staff Development
• Customer Service Management
• Assignment Delegation
• Staff Scheduling
• Operations Oversight
EXPERIENCE
Assistant General Manager, Taco Bell /KFC, May 2020-Current Lockeford, CA 209-***-****
• Motivated and led team members to work together to achieve targets.
• Managed store cash intake with high accuracy and prepared daily bank deposits.
• Managed and mentored staff to carry out operational directives with high productivity and accuracy.
• Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
• Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
• Helped team develop specialized projects, events and promotions.
• Supervised critical budget implementations, employee reviews, training and scheduling for projects.
• Delegated work to staff, setting priorities and goals.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Monitored inventory levels and placed new orders for merchandise to keep supply well- stocked.
• Formed and sustained strategic relationships with clients.
• Implemented campaigns and promotions to help with developing goods and services. General Manager, Taco Bell, May 2000-May2020
Lodi, CA 209-***-****
• Trained employees on duties, policies and procedures.
• Recruited, interviewed and hired qualified staff for open positions.
• Created schedules and monitored payroll to remain within budget.
• Recruited, trained and empowered employees to achieve key performance indicators.
• Tracked monthly sales to generate reports for business development planning.
• Supervised employees through planning, assignments and direction.
• Managed inventory levels and conducted corrective action planning to minimize long-term costs.
• Conducted employee evaluations to provide adequate feedback and recognize quality performance.
• Delivered exceptional client experiences through hands-on leadership of associates and managers.
• Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
• Prepared staff work schedules and assigned team members to specific duties.
• Delegated work to staff, setting priorities and goals.
• Monitored inventory levels and placed new orders for merchandise to keep supply well- stocked.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
General Manager, Mc Donald's, May 1990-May 2000
• Trained employees on duties, policies and procedures.
• Recruited, interviewed and hired qualified staff for open positions.
• Created schedules and monitored payroll to remain within budget.
• Recruited, trained and empowered employees to achieve key performance indicators.
• Supervised employees through planning, assignments and direction.
• Tracked monthly sales to generate reports for business development planning.
• Administered employee discipline through verbal and written warnings.
• Managed inventory levels and conducted corrective action planning to minimize long-term costs.
• Guided management and supervisory staff to promote smooth operations.
• Conducted employee evaluations to provide adequate feedback and recognize quality performance.
• Led employee evaluations with constructive feedback to boost performance.
• Built and maintained loyal, long-term customer relationships through effective account management.
• Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
• Delivered exceptional client experiences through hands-on leadership of associates and managers.
• Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
• Designed sales and service strategies to improve revenue and retention.
• Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
• Prepared staff work schedules and assigned team members to specific duties.
• Delegated work to staff, setting priorities and goals.
• Monitored inventory levels and placed new orders for merchandise to keep supply well- stocked.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Formed and sustained strategic relationships with clients. Assistant General Manager, Taco Bell 1987-1990
Stockton, CA 209-***-****
• Motivated and led team members to work together to achieve targets.
• Managed store cash intake with high accuracy and prepared daily bank deposits.
• Managed and mentored staff to carry out operational directives with high productivity and accuracy.
• Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
• Identified customer needs and delivered relevant product solutions and promotions.
• Oversaw payroll preparation and administration for staff.
• Helped team develop specialized projects, events and promotions.
• Supervised critical budget implementations, employee reviews, training and scheduling for projects.
• Delegated work to staff, setting priorities and goals.
• Prepared staff work schedules and assigned team members to specific duties.
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