Mayssa Katurji

Al Jaddaf Waterfront • Dubai • United Arab of Emirates • adx9lp@r.postjobfree.com • +971********* SUMMARY

A NICU Head Nurse who is committed and has more than 19 years of nursing experience. Being a neonatal intensive care nurse has always been my goal because I have a strong desire to take care of the most vulnerable patients, including sick and/or premature newborns, to fight for the rights of helpless and vulnerable infants in their care, and to enhance infant outcomes and parental mental health. In order to effectively advocate for the improvement of health and well-being and minimize health inequities, I also feel the need to inform and empower parents and family members. I do this by using my own voice and elevating the voices of others.

Additionally, I diligently pursued additional professional licenses and qualifications like the Child Passenger Safety Technician and the Lactation Consultant as well. On top of that, my passion and dedication to help others did not limit me from pursuing a second degree

“Health Education Specialist” that allows me to advocate for health and be an agent of change:

- To promote healthy behaviors.

- To work effectively with people of various ages, with a well-developed interpersonal skills and compassionate to the needs and assets of the community.

- To tailor health education materials.

In addition, I put a lot of effort into pursuing additional professional licenses and certifications like those for a lactation consultant and a child passenger safety technician as I applied all of my education and learning to my field of practice to advance and become an advocate for my patients and the community. EDUCATION AND TRAINING

International Board Certified Lactation Consultant (IBCLC) L-311263 June 2023 International Board of Lactation Consultant Examiners (IBCLE) Comprehensive Lactation Education Program (CLEP) October 2022 Dubai Lactation Education Program, Dubai, UAE

Early Nutrition Specialist November 2020

European Accreditation Council for Continuing Medical Education, Dubai, UAE Certificate Child Passenger Safety Technician #798564 February 2020 Safe Kids Worldwide, Washington, D.C., United States Certified Health Educator Specialist (CHES) #30560 October 2018 National Commission for Health Education Credentialing, Whitehall, PA MS in Health Education and Health Promotion November 2017 Walden University, Minneapolis, MN

-GPA: 4.0

NURS 323 Mental Health / Psychiatric Nursing/ Clinical and Theory April 2010 Grant MacEwan University, Edmonton, Alberta, Canada

-Practice area: Psychiatric Nursing

-GPA: 3.0

HLTH 2310 Professional Nursing in Canada December 2009 Mount Royal University, Edmonton, Alberta, Canada

-Practice area: Fundamental of Nursing

-GPA: 3.0

Bachelor of Science in Nursing 2003

Makassed National College of Nursing, Beirut, Lebanon

-GPA: 3.5

RELEVANT PROFESSIONAL EXPERIENCE

NICU Head Nurse December 2018 to present

Dr. Sulaiman Al Habib Hospital

-Dubai

• Works in collaboration with the Director of Nursing for the responsibility of the workforce establishment within the clinical setting.

• Reviews and monitors staffing requirements according to the needs of the unit and ensure that the level of clinical skills available patient numbers and acuity into account when delegating care patterns.

• Direct the delivery of patient care through careful delegation and empowerment of Charge Nurses ensuring that care is assessed, planned, implemented and evaluated according to accepted Nursing standards and in line with the direction of the Director of Nursing.

• Ensures competence of staff is monitored through the implementation of regular performance review and agreed goals are achieved through facilitation and mentorship, involving relevant staff to ensure robust accomplishment of the element.

• Develops and demonstrate a style of management that is open, positive, fair, consultative and non-judgmental fostering a climate more conducive to learning and clinical excellence where staff feel valued and fear and autonomous in their practice.

• Provides a role model that encourages greater understanding, harmony and collaborative working within the multidisciplinary teams in the interest of best care of patients.

• Strives for a culture of safety and fosters an environment conducive to patient safety.

• Serves as liaison between patients and providers to enhance patient education.

• Develops educational classes to cover all aspects of baby safety:

- Handling Emergencies: Who to call?

- Immunization: Are Vaccines Still Needed?

- Sleep Safety: Top Safety Tips

- Passenger Safety for Babies: Car seats

- Choking: My Baby is Choking on Milk!

In collaboration with the finance and supply chain departments, I took the leadership and responsibility for hospital inventory management projects.

Provide guidance and support to healthcare providers, new parents, and families in the promotion of breastfeeding

Provides a lactation support through individual consultations in the NICU

Provides evidence-based care and resources to breastfeeding women and their families. Health Educator November 2017 to November 2018

Dr. Sulaiman Al Habib Hospital

-Dubai

• Introduced a new service to Dr. Sulaiman Al Habib Hospital; Health Education Service. The service is entitled to develop/sponsor hospital and community-based health education by promoting, designing, planning, implementing and evaluating health promotion activities.

• Designed and created checklists for different diagnosis to create a greater sense of confidence that the patient education process will be completed accurately and thoroughly.

• Worked collaboratively with other departments in identifying patient/family educational needs.

• Developed and designed patient educational materials tailored in a language, format and terminology that the patient can clearly understand.

• Established the Patient/Family Education Committee; to provide a forum for discussion, planning, implementation and evaluation of patient and family education.

• Assisted in coordinating a Breast Cancer Awareness Program at Dr. Sulaiman Al Habib Hospital over a period of one week. "Think Pink: Breast Care Awareness Campaign". The program included a list of interactive activities for the target population, such as short video clip, brochures in Arabic and English, demonstration on how to do the "Breast Self-Examination" and included some promotional gifts and services that the attendees enjoyed. The outcome of the campaign was successful with almost 200 free consultants by breast surgeon for high risk ladies, 100 free mammograms and ultrasounds and was successfully attended by more than 500 women that took advantage of this patient education event. And 5 women were detected breast cancer, referred to the surgeon and required surgery.

• While pursuing my Master's Degree in Health Education and Promotion, I designed, planned, implemented and evaluated a Breast feeding health education program "Breastfeeding Café",

“Infant CPR classes” and “Baby Café”.

• While pursuing my Master’s Degree in Health Education and Promotion, I made the videography and edited by myself the following “Think Pink”, “Prostate Cancer” and “Child Obesity” short clips.

• Conducted an outreach community and hospital based program; “Maternity Campaign”. The program included a list of interactive activities for the target population, such as Q/A on breast feeding myths & facts, brochures in Arabic and English, coloring station for kids “Color Safe”, little treats and positive messages for undisturbed breastfeeding in public “Nursing Mother’s Lounge” in Dubai. We had almost 100 walk-in individuals (single couples, pregnant ladies, nursing mothers, fathers and adolescents) who received education and counseling on the importance of breast feeding, breast feeding positions (mini poster display) and what are the benefits of breast feeding on mother and baby.

• Conducted an outreach community and hospital based program; “International Epilepsy Day”. The campaign included a list of interactive activities for the public, such as video clip (animated and informative video that explains how the electrode implant surgery happens), brochures “What is Epilepsy”, general information on how to respond when a person has a seizure (animated posters and live demonstration on when and how to call for help “Dial 998”. Add to that, we had a live children station; Cotton Candy Maker, coloring station for kids “Color Safe” and a variety of puzzles and memory games. More than 100 walk-in individuals who received education and counseling on

“What is Epilepsy”, prevalence of epilepsy worldwide and how to help someone having a seizure.

• Conducted a hospital-based program; “World Prematurity Day”. Attendees were mothers, fathers and other caregivers who have endured a premature birth. The aim is to raise awareness of preterm birth and the concerns raised about the issues associated with preterm birth.

• Conducted a school-based prevention program; Breast Cancer Awareness”. Attendees were children and school staff. The aim is to raise awareness and to promote behavior changes.

• In parallel to my career path and desire to promote a healthy life to our little ones. I used community-based programs to support new moms and experienced parents to come along and find out about breastfeeding, baby growth and development. The “Habibi Café” integrates education and support for parents and ensures around the clock access to resources that provide assistance with breast feeding, baby care, developmental growth, and environment safety to the public.

Neonatal/Pediatric ICU Charge Nurse November 2014 to November 2017 Dr. Sulaiman Al Habib Hospital Dubai

-Dr. Sulaiman Al Habib Hospital offers a comprehensive range of services bringing the most advanced medical technology available. In addition to endorsing the highest medical design standards, the hospital fits out with cutting-edge technology to offer high standard services across multiple specialties.

• Ability to assess patient status and notify physicians of any clinical changes.

• Interact with departments regarding patient care.

• Educate patients/families on health care needs, conditions that are patient-centered.

• Provide support and assistance to Unit Manager.

• Acts as a clinical expert and role model in sharing my experiences and knowledge with others.

• Preceptor and mentor.

Neonatal ICU Registered Nurse March 2014 to September 2014 Mediclinic City Hospital

-Dubai

Neonatal/Pediatric ICU Senior Registered Nurse October 2010 to February 2014 Clemenceau Medical Center & John Hopkins affiliation

-Beirut/Lebanon

Neonatal ICU senior registered nurse October 2004 to August 2009 American University of Beirut Medical Center

-Beirut/Lebanon

Neonatal ICU registered nurse October 2003 to October 2004 Makassed General Hospital

-Beirut/Lebanon

ADDITIONAL TRAINING AND CERTIFICATIONS

Professional Nursing Licenses:

• Ministry of Health in Lebanon, #7134/2003

• Dubai Health Authority, DHA licensing Board, RN 708*****-*** Additional Professional Certifications:

• IBCLC Credential ID L-311263

• CPST #798564

• CHES #30560

COMPUTER SKILLS

-Microsoft Office (Excellent in Word, Excel, PowerPoint).

-Video composing

PERSON SPECIFICATIONS

• Confident in taking the lead role in health education and demonstrate excellent educational skills.

• Have excellent interpersonal skills.

• Outstandingly energetic and productive.

• Demonstrates honesty, integrity, and follow through on commitments.

• Effectively handle pressure and able to resolve conflict among teams.

• Active listener.

• Demonstrate a caring, compassionate and empathetic approach to patient and family members.

• Managing one's own time and the time of others.

PROFESSIONAL AFFILIATIONS AND LEADERSHIP

- Society for Public Health Education (SOPHE membership: 35441)

- National Association of Neonatal Nurses (NANN membership)

- American Public Health Association (APHA membership: 9979656)

- National Commission for Health Education Credentialing

- American Heart Association (BLS instructor 215*********), 2018 to present.

- Safe Kids Worldwide

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