Post Job Free

Resume

Sign in

Customer Service Call Center

Location:
Kansas City, MO
Salary:
18hr
Posted:
July 12, 2023

Contact this candidate

Resume:

Sara A Nagok

816-***-****

adx9j0@r.postjobfree.com

Objective:

I see myself being an household name coming forming a third world country and being able to make a name for myself like my mother and making her proud is what I strive for.

School

Park Hill South High School

May 21,2012

Coffeyville Community College

Pre-Med

Work History

Personal Bank Teller 1

June 2023-Current

Money transfer

Money transactions

Answer basic questions regarding types of accounts

Greet customers

Pachudas African Hair Braiding

Title-Receptionist

June 16,2017-Current

* Answer phones

* Payroll

* Making sure the bills are up to date

* Certificates and permits up to date

* Schedule braiders

* Set up hair appointments

* Inventory

* Closing/Opening Salon

* Basic household chores

* Greeting customers

* Shipping and handling customers orders

* Receiving new inventory, making sure products are not damaged, right product and quantity

Lincare Health

Title: PharmacyTech Nov 2020-Oct 2021

Inbound Calls

Outbound calls

Filling out renewal templates for expired medicines

Answer basic questions

Gathering New Providers Info

Sending emails to appropriate patients/ doctors

Sending letters for renewals

Transferring patients to the correct department

Randstand

Title:Customer Service Rep

August 2018- August 2019

* Answer phones

* Solving customers issue

* Transferring to appropriate line

* Setting up appointments/ confirming appointments

* Making inbound calls to patients

* Reading test results

* Giving information on how to obtain results

* Answering frequent asked questions

* Outbound call center Representative

* Taking Veterans preferences to schedule an appointment

* Sending appropriate documentation for insurance purposes

* Scheduling appointments for variety of services

* Answering basic questions

Pick-N-Pull

Title: Customer Service Adviser

May-August 2018

* Open/ close store

* Greeting customers

* Answering phones and frequent asked questions

* Check customers bags before entering and after leaving

* Working the cash register

Life Unlimited

August 2017- July 2018

Title-Direct Support Staff

* Medicine administration

* Basic household chores

* Personal bathing/grooming

* Helping clients achieve tasks

Working with clients with disabilities, helping them achieve and working on skills they’ll like to accomplish.

Awaze Ethiopian & Jamaican Restaurant

May 2013- June 2015

Title- Server/Bartender

* Open/close

* Preparing the restaurant for the day

* Hosting dinners, parties, etc

* Basic chores

* Food delivery to close by neighborhood/businesses

* Interacting with customers

* Making beverages

* Help prepare the food Conclusion:

I would like to further my education, and one day be able to open up my own facility for those with disabilities, mental health. I want to be able to take care of my family, and mthose who aren’t to do so for themselves.



Contact this candidate