Customer Service Forklift Operator

Freed Ramirez

***** ******** *** • Houston, TX **078

214-***-**** adx9h0@r.postjobfree.com

Professional Summary

●Bilingual: English and Spanish

●17 years of unsurpassed customer service

●4 years in the construction industry

●4 years as a profitable, retail small business owner

Skills

●Versatile with all kinds of hand tools

●Experienced forklift operator

●Computer Skills (proprietary software, Excel, Word, internet, etc.)

●Bilingual: English and Spanish

Education

●High School Diploma 1998

●Dallas College, Management Information Systems (MIS) major, 2 years completed

Work Experience

L and C Fence Dallas, TX April 2018 – April 2021

●Operated forklift daily to load trucks with supplies

●Demolished old and built new custom wood fences and gates

Freeddy’s Concepts Dallas, TX December 2014 – April 2018

●Sole proprietor of profitable retail small business

●Acquired wholesale women’s handbags, men’s belts, and men’s wallets for retail distribution

●Performed sales through retail pop-up shops to many customers

●Delivered excellent customer service to each guest

Hotel Zaza Dallas, TX May 2004 – November 2014

●Host, Server, and Bartender

●Promoted predetermined items successfully

●Gave exemplary customer service to each guest

●Handled all monetary transactions (cash and credit)

●Accurately completed sales report nightly

Save On Mail Dallas, TX July 2000 – April 2004

●Processed mail by zip code using barcodes

●Manually sorted mail to boxes by zip code

●Transported mail from clients via truck to the processing plant

●Delivered processed mail by truck to the USPS Main Office

Hotel Crescent Court Dallas, TX June 1998 – May 2000

●Housekeeping Dispatcher

●Assigned tasks to housekeepers such as turndowns and cleaning services, keeping guest room status updated

●Processed, assigned, and logged guest requests

●Manually tracked mini-bar sales

●Kept housekeepers well stocked with needed supplies

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