Business Development Project Manager

Tracy Wilham Smith ****************@*****.*** • 513-***-****

LinkedIn • Cincinnati, OH 45226

Sales & Business Development Management

Accomplished and growth-focused professional with hands-on experience managing end-to-end aspects of sales and business development while capitalizing on growth opportunities to meet and exceed revenue targets. High-energy sales and business development specialist with extensive experience in start-up strategies. Adept at developing and executing strategic planning to increase business/revenue growth. Proven capacity to establish highly collaborative partnerships with vendors and stakeholders to lead negotiations and identify strategic business opportunities. Innovative leadership style; expert at directing and influencing teams to ensure high levels of performance. Articulate communicator continually focused on building and maintaining professional relationships at all levels. Remarkable efficiency in identifying potential clients, generating leads, and engaging with prospects. High EQ. Curious, Resourceful and Collaborative. Areas of Expertise

• Sales Management & Optimization

• Business Development & Growth

• Strategic Planning & Implementation

• Team Leadership & Direction

• Portfolio Management

• Highly Collaborative Partnerships

• Client/Relationship Management

• P&L Management

• Issue Identification & Resolution

Professional Experience

LR Paris – Cincinnati, OH 2022 - Present

Director – Business Development

Responsible for Midwest business introduction of a boutique New York-based custom branded solutions agency. Identify verticals and large-scale client targets for revenue development. EBTH (Everything but the House) – Cincinnati, OH 2015 – 2022 Regional Sales Director

Pursue new seller acquisition by overseeing and influencing outside and inside sales teams. Identify and close sales opportunities for EBTH consignment and estate services. Provide remarkable seller full-cycle experience and successful sales. Direct portfolio of 2.4K estate clients and 400+ business clients over the past seven years.

• Optimized referral partners in key verticals to increase gross revenue by 46%.

• Created and executed EBTH Home Services strategy, enabling EBTH to offer concierge service in varying degrees to clients, resulting in a bottom-line contribution of $80K+ within a year.

• Grew portfolio of B2B recurrent sellers by 22% as well as nurturing relationships with estate sale partners.

• Presented workshops on downsizing to senior communities and community organizations. PetSuites of America Inc. – Cincinnati, OH 2000 – 2014 Co-Founder and Director of Marketing

Transformed the pet boarding industry with keen focus on business excellence and innovation. Ensured high levels of performance by designing and implementing brand and marketing strategies, corporate culture standards, market-entry strategies, customer service protocols, and workflow processes. Built highly collaborative partnerships with multiple pet welfare charities and organizations. Sold company for $17.5M.

• Founded company and realized business growth from ideation to a multi-market annual revenue of $14MM.

• Established market dominance with belief that every customer touch matters and focused on outstanding, memorable service.

• Developed and mentored employees in core beliefs and how to exemplify those beliefs to our clients.

• Spearheaded website strategy, development and design. Additional Experience

Consultant – Business Strategist, Whittman-Hart/Marchfirst – Cincinnati, OH Project Manager, Learning Services, Catapult, An IBM Company – Cincinnati, OH Senior Buyer, Federated Department Stores, Lazarus – Cincinnati, OH Buyer, Dayton Hudson/Marshall Fields and Macy’s South-Bullock’s – Atlanta, GA Education

Bachelor of Arts in International Studies, The Ohio State University – Columbus, OH

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