Juri Torres Del Toro

Fleet Manager

Gustine, CA *5322

adx9fw@r.postjobfree.com

+1-602-***-****

Authorized to work in the US for any employer

Work Experience

Fleet Manager/Dispatcher

KOOL PAK

October 2017 to Present

Driver Manager

DUNCAN AND SON LINES INC BUCKEYE AZ - Buckeye, AZ

January 2015 to May 2017

Managed 25-30 drivers Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.Collaborate with other managers or staff members to formulate and implement policies, procedures, goals, or objectives. Monitor and track driver positions; know location and status of each assigned driver. Keep close tabs on appointment delivery drivers. Resolve driver issues. Track and log driver complaints, concerns, service failures, counseling and feedback in driver profile database.Assist shop personnel with truck service schedules.Work with HR/Safety Department to resolve disciplinary or DOT related issues.Participate in safety meetings.Schedule appointments for drivers, check bookings and pin numbers for new drivers Research custom holds and demurrage payments and perform customer service related duties as needed, i.e. speak with consignees and/or shippers or their agents.Ensure drivers performing within company standards and guidelines with minimal out of route and empty miles.Encourage and dispatch drivers to ensure each driver averages 2.75 turns (equivalent to 2131 miles) per week. Work with the Equipment Control Department to ensure available empty containers are used to prevent per diem fees.Confirm validity of booking numbers with steamship lines and terminals. Correct problems with inaccurate booking numbers, i.e. container size, full bookings, last received date cutoffs or rolled bookings.Schedule delivery appointments

Freight Agent

U.S. GOVFREIGHT STANFIELD OR / PHOENIX AZ - Stanfield, OR January 2007 to September 2014

Contracted Truck Drivers to Transport freight from origin to destination in a safe and timely manner for US Military Bases throughout the country Canada and Mexico .Presented bills and receipts and collect payments for goods delivered or loaded Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes. Processed shipment documents neatly and efficiently for each load. Retained valid proof of insurance and registration from drivers for each load. Maintained records required for compliance with state and federal regulations. Interacted with customers and vendors in a friendly and timely manner. Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges. Recorded expenses and maintained receipts 4yrs of this Job I did from home

WORK FROM HOME Phoenix AZ

TELEMARKING February 2014 - June 2014

• Identified prospective customers using lead generating methods and performing an average of 200 cold calls per day. Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients. Generated 15 To 20 leads weekly. Verified that information in the computer system was up-to-date and accurate. Collected customer feedback and made process changes to exceed customer satisfaction goals. Provided accurate and appropriate information in response to customer inquiries. Developed effective relationships with all call center departments through clear communication. Built customer loyalty by placing follow-up calls for customers who reported product issues.

Sales Agent

STATE FARM INSURANCE HERMISTON OR - Hermiston, OR

October 2006 to January 2007

Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage. Processed applications, payments, corrections, endorsements and cancellations. Promoted agency products to customers in person, on the telephone and in writing. Prepared necessary paperwork to process insurance sales and renewals. Submitted up-to-date activity and production logs to agency management for review. Followed up with potential clients regarding online information requests. Presented and clearly explained insurance policy options to clients based on their needs and goals. Developed life insurance and commercial insurance leads to meet monthly sales targets. FRONT DESK CLERK

OXFORD SUITES HERMISTON OR - Hermiston, OR

May 2005 to October 2006

Courteous Front Desk Agent adept at balancing multiple tasks and priorities seamlessly while delivering the highest level of customer service. Over 3 years in the hospitality industry. Successful at improving customer satisfaction ratings through exemplary service. Reliable, motivated and willing to go the extra mile to increase guest satisfaction and comfort. Greeted and registered guests and issued room keys. Processed guest payments for room charges, food and beverage charges and phone charges. Answered department telephone calls within 2 rings, using correct salutations and telephone etiquette. Processed credit card transactions during the checkout process. Referred guests to local restaurants and recommended attractions in the area. Monitored the appearance and performance of the front desk staff. Education

High school in 2 yr collage

COLEGIO INTERNACIONAL IVANIA - Firebaugh, CA

Skills

• Insurance Sales

• Order Entry

• Cold Calling

• Spanish

• English

• Microsoft Outlook

• Interviewing

• Microsoft Office

• Logistics

• Phone Etiquette

• Negotiation

• 3PL

• Account Management

• Recruiting

• Microsoft Powerpoint

Additional Information

• Studied in Mexico for 3 yrs. fluent in reading & writing both English and Spanish skills

• Hairstylists/Hairdressers. - Examined hair texture and condition to determine appropriate treatment. Set up workstation and treatment room with necessary products, equipment and supplies. Recommended hair styles that complimented clients' facial features and coloring.

• Diet and Nutrition. - Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets. Recommended appropriate feeding schedules and methods to meet nutritional needs.

• Childcare Aide. - Helped facilitate indoor and outdoor play, parent-teacher conferences and keeping the classroom clean.

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