Gulalali Sargand

adx9fk@r.postjobfree.com, 916-***-****

PROFESSIONAL SUMMARY

Senior Business Analyst/Business Systems Analyst with experience in all phases of the Software Development Life Cycle (SDLC), including analysis, design, implementation, testing, and productional release, utilizing a variety of development methodologies such as Agile-SCRUM, Hybrid and Waterfall.

Experience in facilitating group discussions to elicit requirements in Joint Application Design (JAD) sessions by communicating with internal users and stakeholders including documenting Business Requirement, System Requirement Specification, Functional Specifications document.

Strong knowledge and experience in GDP, CMMI and Quality Assurance (QA) standards.

Experience in Gap Analysis, Risk Analysis, and Defect Root Cause Analysis

Strong working knowledge of Agile lifecycle management tools, JIRA and Confluence

Extensive understanding of Agile-SCRUM artifacts, and ceremonies

Well versed with Relational Databases Management System (RDBMS)

Solid understanding and skills in Business Analysis, Risk Analysis, GAP Analysis, Business Process mapping, Change Management, product backlog refinement, and eliciting Business Requirement.

Extensive experience in creating detailed system use cases, developing business test cases, working with the QA team during testing phases, and facilitating user acceptance testing with stakeholders and business users.

A self-starter, equipped with exceptional interpersonal, communication and writing skills.

TECHNICAL SKILLS

Business Modeling Tools/ Requirement Management Tools: Draw IO, JIRA, Confluence, MS Visio, Miro

Standard: CMMI, GDP, SCR Process, and Quality Assurance (QA) standards

Applications: Salesforce, SharePoint, MS Office Suite, SharePoint

Programming Languages: SQL, JAVA

508 Compliance Tools: JAWS, WAVE

Databases/ Database Tools: Oracle, SQL Server, SQL Plus, SQL Developer

CERTIFICATION

AWS Certified Cloud Practitioner

PROFESSIONAL WORK EXPERIENCE

CGI Inc, Sacramento, CA

Business Analyst July 2020- Present

Partner with Product Owner to understand and prioritize key success factors and critical business needs.

Write effective user stories with clear acceptance criteria focused on business value that are understood by the technical team.

Collaborate closely with project manager, Subject Matter Experts (SME’s), and developers to implement the solution.

Supports the AGILE Scrum team through the development processes including Backlog Grooming/Refinement, Daily Scrum, Sprint Planning, Sprint Review, and Sprint Retrospective

Assess business process and system inefficiencies to identify opportunities for improvement.

Act as a liaison and facilitator between customers, developers, and QA testers.

Work directly with product managers and project to understand the current business process and perform gap analysis on existing system.

Work with Product Owner with user story prioritization before the sprint planning meeting.

Interact with business owners, SMEs, and management team to identify the scope of the project and to prepare use case, user story, and activity diagrams to further develop technical requirements.

Ensure that all artifacts complied with corporate SDLC policies and guidelines.

Provide guidance to project managers, business owners, development team and subject matter experts to resolve the outstanding issue and action items are taken in the review meeting.

Facilitate and manage meeting sessions with business owners, business system owners, development team, testing team, and process control team.

Facilitate defect review meetings involving all stakeholders to review defects, identify severity and set priorities as per client requirements, ensuring accuracy and conform to deadlines.

Develop Screen Mock based on requirements, develop workflow diagrams to validate use cases.

Perform task decomposition, delegated tasks, and monitored project milestones using SharePoint and JIRA.

Responsible for coordinating and completing user acceptance testing (UAT).

Kaiser Permanente - Pasadena, CA

Business Analyst II November 2017-July 2020

Set up requirements-gathering sessions with end-users and elicits and documents business and system requirements.

Worked with various business stakeholders to identify the needs and capture use cases and detailed requirements.

Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.

Set up requirements-gathering sessions with end-users and elicits and documents business and system requirements.

Worked with the QA to develop test plans and test cases for functional and integration testing.

Maintained the requirements traceability matrix to track requirements coverage.

Worked closely with the stakeholders to analyze complex business processes and business requirements.

Designed and developed test scenarios and test cases based on business requirements, technical specifications, and use cases.

Worked closely with project manager, stakeholders, and business analyst to define test scope, gap analysis, risk analysis, and test dependency.

Wrote SQL Query for data analysis and data validation.

Create and manage documentation of project in confluence

Business Analyst/ M&E Specialist

Chemonics International. VA Arpil 2014 to November 2017

Conducted JAD sessions and interviews with developers and SMEs for eliciting requirements.

Participated in cross-functional team meetings with several various units to gather information to develop details technical Requirements.

Analyze the system from both the technical and business perspectives and prepare business requirement documents (BRD).

Prepared business requirement documents and communicated with client for a sign-off or changes to the document.

Work with the business owner and with different levels of management to identify requirements, use cases, and to develop functional specifications.

Conducted gap analysis on the present system and documented the enhancements to meet the end state requirements of the system.

Implemented external and internal facing database in coordination with the M&E Manager

Managed awarded grants to ensure quality and PMP guidelines were achieved.

Evaluated & coordinated the assignments of twelve field monitors to ensure projects' continuous improvement.

Weekly coordination of multiple stakeholder groups to assure completion of backup documentation.

Analyzed data to ensure integrity of database content and maintained updates.

Assisted in the design, development, coordination and implementation of M&E surveys and fieldwork.

Reviewed and verified information from various sections of program and entered it into the database.

Updated codes and standards of the data keeping system and answered compliance inquiries from staff.

Created and processed registration forms and timesheets for laborers

Education

High school diploma in General Studies

Mohammad hotak High School - Afghanistan

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