THATO INNOCENTIA MASHAMBA

Email: adx9dk@r.postjobfree.com

Current Address: *** **** ******** ****** *** Belvior Flats Pretoria 0001.

Contact No: +27-73-677-****\ 067-***-****.

Date of Birth: 1995/11/01.

Professional Exposure

• Marketing Management

• Customer Service

Education • Sales consultant

Jeppe College: Marketing Management (N6 Certificate), 2017.

• Administration

Lishavhana Secondary School: National Senior Certificate, 2013.

Personal Skills

Work Experience • Communication (Verbal and Writing)

• Leadership and Problem-solving

Pringle of Scotland: Sales Consultant and Admin – 01 October 2022 to date • Ability to handle pressure.

• Determining customer’s needs and advice based on their preferences, • Teamwork & Initiative

• Advising customers on the terms and conditions of purchase or sales, • Flexible and creative

• Conduct market research through interviewing customers and analyse current market trends,

• Time management

• Managing in-store sales promotions (checking and reviewing items on sales discounts) and campaigns

• Attention to detail& Goal driven.

(advising customers about Legacy lifestyle program),

• Taking customer’s contact details to inform them about promotions and new stock arrival,

Technical Skills

• Providing brand distinct features to potential customers,

• Prepare sales comparison reports (year on year report) and present it to the Area Manager, • Creativity

• Responsible for administration work, • Advertising

• Supervise staff and provide training, • Communication

• Receiving stock and verify the quantities against the delivery note, • Problem solving

• Preparing day end report and cashing up, • Strategy

• Till operator(processing sales,store loyalty cards and vouchers).

References

Mrs. C Moodley

Sunglass Hut: Sales Consultant and Admin – April 2021 to 31 march 2022 Centre Manager

• Facilitate customers’ satisfaction surveys for service improvement, Sunglass Hut

• Ensuring that monthly sales target is reached, +27-68-358-****

• Conducting stock count to determine any stock loss and stock on hand, adx9dk@r.postjobfree.com

• Filling of documents,

• Preparing day end report and cashing up, Mr. N Jacobs

• Managing in-store new campaigns and sales promotions, Senior Customer Service Consultant

• Receiving stock and verify the quantities against the delivery note. PG Glass

+27-61-021-****

PG Glass: Customer Service Consultant – April 2019 to March 2020 adx9dk@r.postjobfree.com

• Conducting inspection on cars for insurance certificates,

• Doing quotations and issuing invoices for customers, Mr O Bulondo

• Filling documents, Senior Lecture

• Providing relevant information to customers, Jeppe College

• Handling customers’ enquiries regarding company’s service, +27-61-679*-***

• Scheduling car service appointments, adx9dk@r.postjobfree.com

• Answering customers’ correspondence and redirecting them to the relevant people.

Personal Qualities, Skills and Competencies,

• Team work

• Customer orientation

• Problem-solving

• Communication

• Decision-making

Contact this candidate