Tocarra Moore

Pinellas Park, FL *****

adx9cm@r.postjobfree.com

+1-727-***-****

Work Experience

Front Office Coordinator/ loan processor

Habitat For Humanity - Clearwater, FL

April 2022 to Present

Explaining our 0% interest rate

Preparing for closing day

Preparing disclosure documents

Gathering all information for dedication

Follow up with clients to clarify important points Send over title commitment to title company

Gather all bank statements and pay stubs to make sure they meet qualifications Send over verification of employment

Send over verification of rental history

Notarize documents

Scan in all documents to homeowner files

Assisting with homeowners closings

Opens and Date stamp all mail

Coordinates monthly staff meetings as directed.

Order Office Supplies.

Ensures processing and updating/renewal on sun biz, solicitation of contributions, bureau of labor and statistics filing, HFHI annual filing and quarterly filing Assist executive and leadership team with reports and meetings Works with COO to coordinate annual give back day. Office Coordinator

Ascend orthopedics and sports medicine - Saint Petersburg, FL January 2021 to April 2022

Check in and out

Setting up for injections

Cleaning rooms

Rooming patients

Answering phones

Scheduling

Faxing

Surgery Scheduling

Workman's comp

Insurance verification

Patient Care Coordinator /Tmj Surgey Scheduler

The Piper Clinic - Saint Petersburg, FL

September 2017 to September 2019

Answer the phones

Collect deposit

Collect consult fee

Print claim forms

Prepare Surgery Packets

Schedule Appointment

Schedule Surgery

Email Color code

Check Voicemails and emails

File Charts

Pull phone appointments charts

Mail Surge Packets

Chart Review

Concierge Representative

Diagnostic Clinic Medical Group - Largo, FL

October 2015 to August 2017

• Register new patients and process paperwork and educate new patients about the clinic and the services that are offered

• Contact Insurance for stat referrals; assist patient with billing concerns and insurance issues

• Assist in scheduling Imaging procedures

• Answer ACD line, work care alerts and online messaging Medical Assistant/ Office Supervisor

Saint Pete Pediatrics - Saint Petersburg, FL

September 2009 to November 2013

• Investigated past due invoices

• Scheduled patient appointments; recorded and filed patient data and medical records

• Wrote clear and detailed clinical phone messages for physicians

• Directed patient flow during patient hours minimizing patient wait time

• Acquired insurance authorizations for procedures and test ordered by physicians

• Demonstrated knowledge of HIPPA privacy and security regulations by appropriately handling patient information

Inbound Phone Rep

Yellow Cab - Clearwater, FL

July 2006 to May 2009

• Handled high call volume, collected customer info and scheduled pick up appointment

• Documented all calls using updated windows program

• Dispatched cab to customers designation

• Provided transportation for kids/adults

Pharmacy Technician

Albertsons Pharmacy - Saint Petersburg, FL

July 2003 to April 2004

Greeted customers, verified customer's identification and assisted customers with specific details about a prescription

• Assisted pharmacy in identifying specific prescription

• Maintained proper inventory levels, kept controlled substances secured and stored drugs at correct temperature

• Informed customers on which drugs are correct under their insurance and providing generic option Education

Pharmacy Technician

University of Phoenix - Tampa, FL, US

2013

High school diploma

Remington College - Largo, FL, US

2004

Skills

• Front Desk

• Customer Service

• cash handling

• customer service skills

• microsoft word

• Pharmacy Technician Experience

• Insurance Verification

• EMR Systems

• Medical Scheduling

• Medical office experience

• Medical billing

• Computer skills

• Dental office experience

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