Metairie Fluker
Banker
Birmingham, AL *****
adx9cd@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Everyday Banker
Wells Fargo - Homewood, AL
May 2016 to April 2023
CSR II
Supervisory skills
Leadership experience
Training skills etc
Skype chat help/assistance
Typing
Troubleshooting
Problem solving skills
First and second level technical support
Banker Coach experience (train new hires)
Assist with all banking needs
Microsoft Office proficient, etc
Navigate multiple systems and programs
Fraud / Claims experience
Remote, work from home experience
Credit card experience
Computer Repair Tech
MCRS - Birmingham, AL
January 2009 to May 2016
Performed PC check-ups, installs and upgrades, replace hardware and the computer's peripherals, virus removal and etc.
CSR II
ATT Internet Services - Birmingham, AL
February 2006 to May 2008
Troubleshoot Internet Connectivity and Peripherals, etc Chat Service
Education
Associate in Surgical Technology
Virginia College-Birmingham - Birmingham, AL
Associate in Computer Technology
Strayer University - Birmingham, AL
High school diploma or GED
Skills
• Sales
• Inventory
• Time Management
• Cashier (10+ years)
• Microsoft Office (10+ years)
• Tax preparation (10+ years)
• Microsoft Word (10+ years)
• Microsoft Outlook (10+ years)
• Tax Experience (10+ years)
• Customer Service (10+ years)
• Word (10+ years)
• Management
• training
• Communications
• Typing (10+ years)
• Banking (6 years)
• Live Chat
• Accounting
• Account Management
• Financial Services
• Upselling
• Microsoft Excel
• Technical Support (10+ years)
• Help Desk (10+ years)
• Microsoft Powerpoint
• Troubleshooting (10+ years)
• Computer Networking
• Desktop Support (10+ years)
• Windows (10+ years)
• Operating Systems (10+ years)
• VPN
• Network Support (10+ years)
• Customer support (10+ years)
• Software troubleshooting (10+ years)
• Customer support (10+ years)
• Research (10+ years)
• Computer skills (10+ years)
• Medical terminology (10+ years)
• Communication skills (10+ years)
• Fraud (6 years)
• Telecommunication (10+ years)
• Filing
• Phone etiquette (10+ years)
• Mac OS