WORKING EXPERIENCE

MAY **** — MARCH ****

PREMIER HOTEL IBADAN.

SHIFT/LUBBY SUPERVISOR

Manage a team of 15 staff members, including front desk agents, housekeeping, and maintenance personnel, ensuring efficient daily operations.

Train and onboard new employees, providing guidance on hotel policies, procedures, and customer service standards.

Monitor staff performance and provide feedback and coaching to enhance their skills and productivity.

Handle guest inquiries, complaints, and special requests, resolving issues promptly and ensuring guest satisfaction.

Collaborate with other departments, such as sales and marketing, to coordinate events and promotions, driving revenue growth.

Maintain inventory levels and monitor expenses to ensure adherence to budgetary guidelines.

Conduct regular inspections of guest rooms, public areas, and facilities to maintain cleanliness, safety, and quality standards.

March 2015 - April 2017

BEESHOP’S HOTELS AND GARDEN

LUBBY PERSONNEL

Cleanliness and appearance of the lobby area.

Greeting and assisting guests as well as answering inquiries.

Monitoring the lobby for security purposes.

Organizing and maintaining the lobby furniture and decor, and ensuring that the lobby is presentable at all times.

Handling guest requests, providing directions or information about the facility, and assisting with any other tasks assigned by their supervisor.

May 2012 - February 2015

A/P FOODS LIMITED. (HAANSBRO)

AREA SALES SUPERVISOR

Identified and explored new sales opportunities

Initiated activation activities and establish coverage plan for distributor in assigned territory

Executed the company’s sales plan and ensuring profitability and growth in the region

Developed and grew existing accounts and retail outlets through a focused sales team.

Coordinated market research activities and provided comprehensive reports by product analysis.

Serviced strategic distributor/dealers accounts.

February 2010 - April 2012

TAMBAMA RESORT LIMITED

SALES/MARKETING EXECUTIVE

Assisted in the development and implementation of marketing campaigns, including content creation, social media management, and event coordination.

Conducted market research and competitive analysis to support marketing strategy development and identify new growth opportunities.

Assisted in the execution of email marketing campaigns, resulting in a 90% increase in open rates and click-through rates.

Coordinated with external agencies and vendors to execute various marketing initiatives, such as print advertisements and event sponsorships.

Contributed to the development of marketing materials, including blog posts, press releases, and website content, to enhance brand positioning and engage target audience.

EDUCATION

In-view

INTERNATIONAL BUSINESS MANAGEMENT

Niagara College, Ontario, Canada

2007

HIGHER NATIONAL DIPLOMA – BANKING AND FINANCE

The Polytechnic, Ibadan

2005

NATIONAL DIPLOMA – BANKING AND FINANCE

Federal Polytechnic, Ilaro, Ogun State

CERTIFICATE

SKILLS

INTEREST

Data Processing

NIM Proficiency Certificate

CIBN – in view

Reporting Skills

Creative and Analytical Thinking

Negotiation and Team Management

Computer Application (MS Office Suite)

Details Oriented and Problem Solving Skills

Reading

Sporting

Networking

OGUNREKU, Oluwatosin Olawale

Address: 91.5, Centre Street, St. Catharine, Ontario, Canada

Email: adx9aq@r.postjobfree.com

Tel: +1-519-***-****

Contact this candidate