education
Associates Degree, Occupational Life (Honors, 4.0)
Bellevue College [June 2019]
High School Diploma
Juanita High School [June 2012]
skills
self-directed
customer service / people oriented
collaborative
leadership + teamwork
accountable + reliable
professionalism and maturity
active listening
Microsoft office suite
online scheduling tools
references
Rachael Wills [Home Depot]
Supervisor
Jeremy Hood [Home Depot]
Department Head
Brett Amstuz [Home Depot]
Assistant Store Manager
Hanely Mead [Nordstrom]
Direct Manager
Tony Blanchett [Bellevue College Bookstore]
Direct Manager
contact me
*************@*******.***
3717 196th PL SE
Bothell, WA 98012
work experience
Home Depot - Seasonal
Team Member
Aug 2020 – Dec 2020
oCustomer Service and Customer Returns
oCashiering and Customer Checkout
oOrder fulfillment and special order handling
oCurbside orders and fulfillment
oCurbside coordinator and training of new employees
Nordstrom
Busser – Department Bento and The Grille, Bellevue Square
June 2018 – July 2020
oWelcome guests to restaurant as one of first faces they see
oProvide water and drink refills, clear tables
oClean and reset tables
oRestock equipment, supplies
oProvide support to front and back of house as needed
Kaiser Permanente
Internship: Information Desk
Mar 2019 – June 2019
oAnswer phone calls for departments
oPatient transport
oCourier work between surgical departments
oAdministrative work such as creation of surgery packets
oInventory stocking for gift shop
AMC Theatres
Customer Service Associate / Team Member
May 2015 – Nov 2019
oProvided greeter service to movie goers, welcoming and available for questions
oResponsible for cleanliness of lobby and customer restrooms, ensuring theatre was well represented
Safeway Food Stores
Courtesy Clerk
Nov 2011 – Aug 2013
oGreeted and welcomed customers, assisted customers in finding items, ensuring a good shopping experience
oAssisted in the quick and efficient check out service for customers, bagging groceries and providing carry out service
oConducted price checks and restocks, maintained product placement and shelf display
oGathered grocery carts from parking lots, swept and mopped floors and other cleanliness activity