Administrative Assistant for State of Arkansas

Karen A. Powell

**** *** *** ****, ****, Arkansas 71801

Mobile Phone: 870-***-****

E-Mail: ************@*****.***

Objective

It is my goal to obtain a rewarding and challenging position with the State of Arkansas I would love the opportunity to combine my education, skills, experience and work ethic with a team of dedicated, driven leaders

Experience

ESS February 2023 Present

Substitute teacher in local schools, primarily elementary grades

The Gray Hart Group- January 2017 – December 2021

Oversee the medical billing of private practice therapy businesses; Ensure practitioner as well as customer satisfaction; Responsible for correct and timely information to be sent to various insurance companies; Create bank deposits, review daily financials; Explain and enforce Medicare policies and procedures to office personnel; Communicate with physicians and staff. Promote billing business to potential customers.

Arkansas Department of Parks and Tourism April 2016 -December 2016

Provide verbal information to visitors coming into Red River Visitors Center; Maintaining and re-stocking literature pertaining to sites in Arkansas. Gathering statistical information from guests and entering into computer.

Historic Washington State Park February 2015 – April 2016

Assisted in selling merchandise, providing information to visitors coming into Visitors Center; Maintained building and contents, stocked brochures and merchandise, collected money for gift shop merchandise; verbalized information pertaining to HWSP tours; sold tickets for tours in park; Worked as needed in Candle Shop, making candles and selling merchandise; Operated cash register; Assisted with monthly inventory of merchandise

Southern Arkansas University, Magnolia, AR

University of Arkansas, Hope, AR 2009-2014

Course of study -prerequisite classes for nursing

Registered nursing classes

Atlanta Memorial Hospital, Atlanta, TX 1997-2008

As Director of the Respiratory Department, I supervised full and part time employees; As well as taking care of hospital patients a wide variety of outpatient procedures were offered and scheduled: EEGs, EKGs, Holter monitor placement, Pulmonary function testing; initiated a sleep lab. I had constant communication with 10 physicians and their staff, working hand-in-hand for the betterment of healthcare; Promoted the different services available in my department on radio and newspaper, i.e., Komen Race for the Cure each year; tested and purchased equipment for department, training and orientating staff; assessment of Medicare residents; interacting with family and staff members on a daily basis; ER and ICU ventilator management; payroll; quality assurance, many weekly and monthly meetings

Columbia Medical Park Hospital, Hope, AR 1994-1997

Served as area manager/supervisor for Outreach Program; Orientation and training of full time and part time employees; maintained and purchased equipment; assessment of Medicare residents in 16 nursing homes; traveled to Texas, Louisiana and throughout Arkansas; Coordinated physician interaction and education per patient therapy along with patient, family and staff members; payroll; quality assurance, weekly and monthly meetings

St. Michael Hospital, Texarkana, AR 1991-1994

General respiratory therapy, including in patient procedures, ABGs, RCU, ICU and CCU ventilator management

Small World Day Care Center 1989-1995

Owner-operator of child daycare center; Advertising and Promotion of business; hiring, firing, training employees; Purchasing equipment and supplies; schedules for employees; payroll; cleaning; cooking; making meal plans

The Judy Murphy Company 1986-1991

Served as sales associate for commercial and residential real estate

Educations

Graduated 2001

Bachelor of Science in Education (adult education concentration) – University of Arkansas at Hope

Texas Department of Health – Respiratory Care Practitioner license #60046

Arkansas State Medical Board – Respiratory Care Practitioner – license # 2767

Graduated 2007

State of Arkansas Insurance Department – license # 321210 (Life & Health and Personal Property)

Skills

Communications

Public Relations/ Customer Service

Supervision

Marketing Skills

Reports

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