FAUSTO ANDRADE

*** ********* ****** ** ***, Chula Vista, CA 91910 H: 334-***-**** adx98t@r.postjobfree.com

WORK HISTORY

Sales Representative

Bonnie Plants of Alabama, San Diego, CA.

-Keep and expand my client portfolio by giving our clients and their businesses service and keeping them up to date with current promotions and offers.

-Expanding client base by looking for new clients and making business relationships in my area.

-Supervising my staff and making sure that they are performing and helping me expand business.

-Weekly presentations to customer and potential customers regarding our great variety of products and how they can benefit from our amazing products.

-Aggressive sales and customer service training to my helpers so that they can perform to the company’s standards and help me reach my sales plan.

-Creating sales plans according to our inventory in the warehouse and according to my sales needs.

-In charge of building business relationships with new customers that if maintained can be fructiferous for both parties.

-Responsible in giving my customers world class customer service in Spanish and English by phone or in person.

-Was assigned a failing district in sales, I reorganized our client portfolios and attacked our areas of opportunity aggressively and made district 08 from a problem district to a great district that achieved 2016 sales goals by 9.2 %. In the first year, on the second year I raised it to 14 %.

-My primary duties when I was assigned district 08 was to “put out the fire”between my company and clients the relationship was deteriorated by our previous reps. The relationship was a damaged relationship because of bad sales tactics and unethical sales by the previous sales rep. I was successful in achieving my goals with our clients and brining them back on board by working extra hard to please them and expandind our business by not taking no for an answer.

Sales Representative September 2011 to October 2014 Nature’s Bounty, El Cajon,CA.

-Was assigned to a client list from the previous sales representative and made it grow in sales volume by 5 % in the first year by dedicating time to research my clients and establishing professional relationships and working extended hours to fulfill my employer and customer needs.

-Created relationships with new accounts in Panama and Ecuador in Spanish and with my sales experience and bilingual skills reached a market that was a continuous challenge for Nature’s Bounty.

-In 2014 I received the honor of training a group of new sales representatives in Spanish that are still helping the company reach new customers in Mexico and South America.

-I made great friends with customers and I am still in contact with them, I was not only their sales rep. I was also their friend because I had their trust and respect.

-Making great relationships with customers and colleagues is my specialty and I consider it a unique talent my positive attitude and drive made me successful in sales for this great company.

Customer Service and Sales Manager/San Diego, 01/2000 to September 2011

Vitamin World – San Diego, CA

-Overall sales,payroll,sales training,customer service,account management, weekly presentations to customers and

supervisors,assistance to toher stores in San Diego. all done in English and Spanish

- Met with an average of 300 clients per week consistently, resulting in a 75% client retention rate.

-Oversaw sales forecasting, goal setting and performance reporting for all accounts in San Diego and Mexico.

-Leader in a successful team in sales that made a record 13 months making monthly goal.

- Created sales contacts with on- and off-premise accounts.

-Trained peers and management team on internal system supports and implementation plans.

-Consistently exceeded monthly sales quotas by more than 15% by pursuing leads and expanding the prospect

in San Diego and in Mexico.

-Contacted regular and prospective customers to explain product features and solicit orders.

-Consulted with clients after sales to resolve problems and provide ongoing support.

-Managed my store in El Cajon CA, a low volume store in the verge of closing my team and I made plan the first six months with hard work and world class customer service and made yearly plan for the first time in store history.

-Successfully recruited and trained sales associates that became great managers, that was one of my greatest achievements

Account Manager, 04/2010 to 11/2012

J & J Brokers – San Diego, CA

- Created proposals for new and repeat customer business transactions.

- Contacted regular and prospective customers to explain product features and solicit orders. –

- Developed and implemented creative, cost effective programs which increased client retention rates by 36%

compared to the prior year.

-Gave world class customer service to every customer in Spanish and English.

- By establishing contacts I managed to bring in big accounts from Mexico like (Noscom,Samsung and Gasmart).

-Effectively led a seasoned team of partner managers and account coordinators.

- Oversaw sales forecasting, goal setting and performance reporting for all accounts.

EDUCATION

Generals: transfer to Political Science, 2004

South Western College - Chula Vista, CA

Political Science Major Graduated 2006

San Diego State University - San Diego, CA

PROFESSIONAL SUMMARY

- Qualified with more than 16 years in fast-paced customer service and aggressive sales atmosphere.

-Personable and professional under pressure.

-I have a specialty in making sales happen by working hard and studying my clients.

-Talented manager effective at building loyalty and long-term relationships with customers while exceeding sales goals.

-Persuasive Account Manager skilled at developing a diverse and large client base.

-Constantly looks for new ways to promote products and build professional network ties.

-Persuasive sales professional offering extensive hands-on experience prospecting for new clients in new markets.

-Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships

to boost sales and grow brand visibility.

-Great team player who is great at making professional relationships with

colleagues.

Never takes no for an answer and understands that in sales we get paid to be rejected and overcome obstacles

Contact this candidate