Professional Experience

Catering and Facilities Coordinator Publicis Re:Sources March 2023-Present

Plan, order and coordinate all catering orders for Publicis employees and clients

Meet with caterers and provide all receipts and documentation as needed

Assist with various reception desk duties as needed

Coordinate various facilities requests, include booking meeting rooms, arranging access cards and providing guest access as needed.

Driver Uber and Lyft Rideshare Services October 2022-February 2023

Online Call Center Customer Service Representative The Home Depot January 2022-October 2022

Take Incoming Calls from Home Depot Customers to handle Customer Service Concerns

Use various online systems to research customer orders

Use the same systems to place new orders, cancel orders, complete refunds and assist with other online needs

Executive Assistant and Internal Events Coordinator LEO Events February 2021-October 2021

Conserve the Principals’ time through efficient calendar and correspondence management

Read, research, and route correspondence; draft letters and documents, initiate telecommunications

Coordinate weekly staff meeting; develop, prepare, circulate, and print final agendas for Principals’ review

Manage office catered meals, book room blocks, coordinate Executive Team meetings, orchestrate The Roar, LEOs annual all staff meeting

Philanthropic initiatives, including the St. Jude Memphis Marathon

Host meetings on behalf of the Principals by sending Outlook invitations and presenting materials and records, as needed

Coordinate all internal meetings and events

Unemployed Due to COVID-19 Pandemic May 2020-February 2021

Executive Assistant and Board Liaison Memphis Brooks Museum of Art March 2019-May 2020

●Assist the Executive Director in carrying out her responsibilities, correspondence, calendar, and the daily operation of the Museum. Keep the Director informed of any changes or situations that would impact the Museum or her schedule

●Act as Liaison to Board of Trustees and Executive Committee on all Museum business

●Schedule all travel, including cost effective air, hotel, and ground travel arrangements

●Take notes, prepare and distribute official minutes of all Board and Committee Meetings

●Use professionalism, tact, and discretion in dealing with the public.

●Possess an intuitive understanding of the Director’s wishes regarding Museum matters and be able to act in her behalf to promote them

●Assisted with $150M new museum design team

Family Caregiver and Professional Development through Education 2018

Acted as Primary caregiver to spouse while developing technical skills through certification training with classes at Tech901 in Memphis.

Fundraising and Events Specialist Friends For Life Corporation 2014-2017

●Managed Programs and Marketing for all events, including legacy events and the creation of new fundraising events to raise $350,000 annually to augment programs

●Managed incoming correspondence, logged and processed incoming donations and other monies

●Coordinated all press and event appearances for Executive Director, including preparation of remarks, as needed

●Directed all donor relations through personalized donation acknowledgements

●Acted as liaison to Board of Directors for all fundraising and event activities

●Maintained donor discretion and client confidentiality in accordance with HIPPA Privacy Rules

Evening Hotel Manager The Peabody Hotel Memphis 2011-2014

●Responsible for Operational Management of Luxury Hotel with Staff of 350 Per Shift

●Coordinated Guest Arrival and Check-In with Lodgistix and Epitome Hotel Management Software

●Acted on behalf of Executive Committee as Hotel Manager over all operations during evening and weekend hours and created daily reports

●Created and Conducted Frequent Guest Experience Training for New and Existing Associates

●Liaison for high-profile guests to ensure discretion for arrival, departure and duration of stay

●Point of contact for all press interactions in the absence of Executive Committee members

Lighting Consultant TEC of Jonesboro, Inc. 2003-2010

●Managed Lighting Projects with Homeowners, Contractors and Designers to create lighting packages for existing homes and new construction.

●Increased sales from $150,000 to over $750,000 in five years

●Managed Schedule of Projects, Scheduled orders and timely delivery, budget constraints, and change to project scope

●Attended National Market Each Season to Select Styles for Coming Season

Other Relevant Experience

Godsey’s Grill Jonesboro, AR Restaurant Manager 2010-2011

The Colonnade Special Events Venue Jonesboro, AR General Manager & Event Planner 2000-2003

Don CeSar Beach Resort and Spa St. Pete Beach Evening Hotel Manager 1990-1998

American Academy of English Lodz, Poland Teacher English as a Second Language 1997-1998

Education and Certifications

Eckerd College

St. Petersburg, FL Tech901

●BA, Creative writing Memphis, TN

CompTIA IT Fundamentals

CompTIA A

CompTIA Project+

CompTIA Network+

Stetson College of Law

Gulfport, FL

●Attended 1995-1997, No degree

Skills

Software

●Microsoft Office

oWord, Excel, PowerPoint, Outlook. Microsoft Teams

●Windows 7/8/10 Troubleshooting

●FR50 Fundraising and Donor Management Systems

●MICROS\Aloha F&B Systems

●Virtualization Software for Desktop Platforms

●Basic TCP/IP Troubleshooting

●Client Email Configuration

●Lodgistix and Epitome PMS

●Cloud Computing

Web Based/Other Tools

●Asana

●Constant Contact, MailChimp

●OneDrive, OneNote

●Google Suite

●MSOffice365

●Social Media Platforms

Hardware

●Custom Computer Designs and Builds

●Desktop/Laptop Troubleshooting and Repairs

●Credit Card Processing Hardware

●Point-of-Sale Systems

●Magnetic Key Card Systems

Awards and Community Service

Focus Magazine “Visionary” Award Nominee for Community Service 2016

Consultant and Event Volunteer at Friends For Life Ongoing

Contributor to Focus Magazine Ongoing

Supporter/Volunteer/Former Member of Mystic Krewe of Pegasus Ongoing

Contact this candidate