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Customer Service Patient Care

Location:
Matamoras, PA
Posted:
July 13, 2023

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Resume:

Yolanda M. Sullivan

*** ***** ***** #**

Brooklyn, NY 11249

347-***-**** / 347-***-****

Email adx96g@r.postjobfree.com

Objective: To obtain a full time position within the health care profession.

A position that encourages growth and development.

Work Experience:

03/16 to Present Memorial Sloane Kettering Cancer Center

Unit Assistant

Greet patients and family promptly and courteously

Escort patients to their room and orientate them to our unit and call bell system

Effectively communicate patient needs to nurse in a timely, manner

Direct calls to doctors, nurses, and other members of the healthcare team appropriately .

Responsibilities include maintaining, patient charts, activity logs and census books

Duties include ordering necessary patient equipment and receiving blood products

Promptly activate Rapid Response Team members, clearly and concisely in times of emergencies

Coordinate patient admissions, discharges, and transfers in conjunction with the admitting

department

01/04 to Present Mount Sinai Hospital New York, New York

Business Associate

Greets family and answers telephones promptly and courteously

Escorts visitors to appropriate areas when necessary

Responsible for chart completion in accordance with the standards of Medical Records/Health

Information Management (HIM)

A s in the admission, discharge, and transfer process

Initiates calls and pages to members of the Health Care Team

Promotes a customer service environment for the unit

Receives and maintains inventory of required supplies for the patient care area

7/01 to 7/03 Mount Sinai Hospital New York, New York

Patient Care Associate

Perform specimen collection, measured and recorded patient’s vital signs, intake and output.

Greeted patients and prepared them for surgery

Maintain a safe, comfortable, and controlled environment

Assisted patients with activities of daily living

Transported patients on stretchers or wheelchairs, as required.

Assisted RN in performing clinical procedures, such as venipuncture, EXG’s and postmortem

care

Education:

1996 to 1998 Medgar Evers College Brooklyn, New York

Licensed Practical Nursing Program

Certificates: 11/15 Public Speaking 101

1/15 How To Give Excellent Customer Service

2/14 Certified CPR

2/00 Elder Abuse training/ victim services

2/00 Domestic Violence, Victimization, & Mediation Conflict Resolution

11/99Teen Relationships, Self Awareness & Confidentiality

References furnished upon request



Contact this candidate