Office Manager Customer Service

Barbara Yvonne Agron

***** ********* ** *** ***, Tomball Tx 281-***-**** *******@*****.***

SKILLS

Full Cycle Recruitment, Paycom, Microsoft Office (Word, Excel, Outlook, PowerPoint), SharePoint, QuickBooks Online, Bookkeeping, ATS

EXPERIENCE

The Houston Area Women’s Center Houston, TX

Talent Acquisition Specialist March 2021 - current

●Responsible for the delivery of the teams hiring goals & deliverables

●Collaborate with leaders across HAWC to develop and deliver initiatives that will improve the performance of the HR team

●Maintain accurate records with potential hired applicants

●Run background checks for new hires

●Identify opportunities and solutions for improvement and increased efficiencies

Scoop Le Poop, LLC Houston, TX

Office Manager November 2020 – May 2021

●Manage daily, weekly, and monthly agenda of the business

●Provide excellent Customer Service when speaking with customers or potential customers

●Maintain accurate business accounting and clerical records using QuickBooks Online

●File and update contact information for employees, customers, suppliers and external partners

●Actively participated in the interviewing and hiring process

Babit Capital, LLC Phoenix, AZ

Director of Operations March 2020 – March 2020

●Actively participated in the interviewing and hiring process

●Management support for CEO and CFO

●Communicated and enforced company policies

●Accounts payable and receivables

Arizona Public Service – APS Phoenix, AZ

Support Technician Sep 2019 - Feb 2020

●Processed solar applications

●Management support

●Routine reports and presentations

●Assisted solar installers and customers with their applications

Kraken Oil & Gas LLC Houston, TX

Front Office Manager Feb 2018 - July 2019

●Coordinated meetings and company events

●Tracked and updated weekly check log for Controller, billing and invoicing

●Maintained office supplies, water delivery, copy machines

●Actively participated in the interviewing and hiring process

Houston Area Women’s Center Houston, TX

Sexual Assault/Domestic Violence Accompaniment Counselor Feb 2017 - Apr 2019

●Provided crisis intervention face-to-face at area hospitals

●Advocated with Law Enforcement Officers and Hospital staff

●Maintained accurate files, records and documentation on all clients visited

●Arranged for the client’s safe transition from hospital to home or shelter if needed

The Dinerstein Companies Houston, TX

Contract Administrator Feb 2011 - July 2017

●Effectively managed communication between co-workers, Project Managers, and clients to ensure the needs of various projects are met successfully

●Prepared legal contracts for luxury building projects between sub-contractor and owner

●Prepared, filed and scanned documents into ProCore

●Produced monthly reports and presentations for President of Construction

Cinco Ranch Pediatrics Katy, TX

Front Office Specialist Oct 2009 – Feb 2011

●Interviewed incoming clients to assess information and ensure appropriate services were provided

●Answered phones to schedule patient appointments

●Daily Billing and collected payments for services rendered

●Uploaded new patient data into computer system

Maddox Thompson & Associates Houston, TX

Executive Assistant Feb 2009 – Oct 2009

●Managed client bank accounts in QuickBooks, both personal and business

●Helped answer client calls to assist in their tax service needs

●Administrative duties, filing, typing letters, mailings and reports

●Uploaded new client data into computer system

EDUCATION

Kingdom College of Natural Health – CA Master’s of Naturopathic Psychology

Ashford University - San Diego, CA

Bachelor of Arts in Psychology - 2016

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