Shawn A. Marshall

*** ******* ** ** **** Bay FL *2908

802-***-****

adx92y@r.postjobfree.com

OBJECTIVE: To find a growth orientated company that is well established and looking to expand. A company that rewards based on an individual’s merit, a company that one can grow with and have mutual success.

QUALIFICATIONS

I feel that my extensive experience in retail business & automobile dealerships would benefit a company greatly. I have acted in many roles in the dealership, and have a strong working knowledge of sales techniques & closing tools. I also feel that in being a Finance Manager & Sales Manager I have gained valuable management experience as well. I look forward to finding a company that allows me to use these skills to meet any goals or objectives placed in my charge.

EDUCATION

Johnson State College 1992-1994

EXPERIENCE

20017-Present, General Manager, Advanced Lawn and Landscaping Palm Bay, FL

I am responsible for the day to day operation and running of Advanced Lawn and Landscaping, I currently manage three mowing crews, one landscape crew, a paver crew and a tree crew. I am responsible for all hirings and payroll and also provide and handle all estimates for the company. I have consistently sold over quota and qualify for most performance bonuses offered.

2016-2017, Prior Approval Agent, Percepta Melbourne, Fl

I was responsible for the handling and adjudicating of high cost powertrain extended warranty claims for Ford Lincoln and ESP Warranties. I consistently placed in the top 3 of my team, which is measured by proper handling of claims, customer satisfaction and time it takes to process a claim.

2015-2016 Assistant Manager, The Tire Choice Melbourne, FL 32935 321-***-****

I was responsible for the sales of tires and auto service. I also helped the Store Manager in day to day management of the store and managing of staff and inventory. Customers were advised of maintenance needed and explained their options for repair.

2014-2015 Warehouse and Parts Manager, Bad Boys Toyss

Palm Bay, FL 32905 802-***-****

I was responsible for the inventory and sales (Retail counter and internet sales through Ebay and Craigslist) of used motorcycle parts and other inventory acquired through Bad Boys Toyss dealership. I have raised internet sales by 125% and have a strong local customer base that relies on me for all their bike needs and parts purchases. We buy and sell used motorcycles and used parts so I'm also responsible for the appraisal of these items and the retail pricing of said items for our store and Ebay store.

2010-2013 Residential Counselor, Washington County Mental Health Barre, VT 05641 802-***-****

I was responsible for overseeing the day to day activities of the residents in the START program. I provided counseling on daily living skills, budgeting and proper money handling skills, job coaching and worked on helping the residents to develop skills that would allow them to live fuller lives while keeping the residents and the community safe.

2009-2010 Store Manager, Vitamin World

Essex, VT 05452 802-***-****

I was responsible for all aspects of running the store and managing, recruiting and hiring of staff. While under my management the store consistently placed in the top 3 stores for the district and the store maintained a high average sale and excellent profitability.

2008-2009 Sales Associate, Unicel / At&t Wireless Montpelier, VT 05602 800-***-****

I was responsible for the sale of Unicels / At&t's wireless service, phones & plan features. I was also required to handle all customer concerns, process warranty claims, sell accessories and phone upgrades.

2007-2008 Transition Counselor, Return House Program

Barre, VT 05641 802-***-****

The Return House is a transitional housing program for young men between the ages of 18-22 who are on furlough from Vermont Jails. As a transition counselor I am responsible for overseeing the day to day activities of the residents in the house. I provide counseling on job interview skills, anger management, basic life skills and work on helping the residents to develop skills that will allow them to transition back into society and make a positive impact.

2006-2007 Business Manager, Green Mountain Harley-Davidson Essex Junction, VT 802-***-****

I was responsible for all in house financing and the sale of warranties and insurance, as well as the processing and filing of all paperwork relating to warranty registrations and Dept. of Motor Vehicle paperwork. I averaged over $1700 per vehicle sold in my department.

2004-2006 Sales Mgr, Cody Chevrolet, Montpelier, VT

802-***-****

I was responsible for the daily sales of the dealership. I had five salespeople that reported to me & I was in charge of all sales training and the desking of all deals. The dealership has a great reputation for customer satisfaction, and looks to exceed customer expectations on their new or used buying experience.

2001-2004. Sales, Roadside Marine, Williston, VT

802-***-****

I was responsible for sales of Four Winns boats, & motorcycles from Aprilia, Kawasaki, and Yamaha. I averaged over 20 units a month and had an excellent customer satisfaction factor (determined by manufacturers

surveys given to customers shortly after their purchase).

References: Available upon request.

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