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Front Desk Follow Up

Location:
Indianapolis, IN
Posted:
July 12, 2023

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Resume:

Professional Summary

Skills

Experience

TOLULOPE BELLO

**** ******** ******* *** ***, BROWNSBURG, IN 46112 317-***-**** adx8z3@r.postjobfree.com

Extensive experience in using

EMR for patient care, participating

in a successful go

live, implementation, with different

application modules. I have the

proven ability to take charge

of projects, identify and resolve

problems, a trustworthy individual

to end users due to my

great judgement, interpersonal

skills, and knowledge of

electronic medical record. Thrive

in fast paced operation; remain

poised under stress; friendly and

professional demeanor. Natural

leader successful at strategically

boosting company pro ts and

team performance.

Meditech Epic

Cerner Microsoft office (Word, Excel, and

Powerpoint)

EMR CONSULTANT 06/2022 to 06/2022

Naples Community Hospital – Fort Myers, FL

Trained Nurses on how to navigate the MAR as well as documenting in the owsheet, adding comments, d/c orders and adding LDA to existing ow sheet Supported providers on Creating a preference list, use of smart Phrase, note writer, and smart list

Assisted Nurses during the Admission, discharge and transfer documentation Pro cient in work ow analysis as well as providing elbow support for Physicians,

Physician's Assistant and Lead Nurse

Supported the Physicians on the use of Order Set, placing Orders, reconciling medications

EMR CONSULTANT 01/2022 to 02/2022

Lead Nurse

Regency Hospital System, RHS – Minneapolis, MN

A of supporting various EMR applications and training end users to reach their desired goals

Trained Nurses on how to navigate the MAR as well as documenting in the owsheet, adding comments, d/c orders and adding LDA to existing ow sheet Supported providers on Creating a preference list, use of smart Phrase, note writer, and smart list

Assisted Nurses during the Admission, discharge and transfer documentation Pro cient in work ow analysis as well as providing elbow support for Physicians,

Physician's Assistant, Supported the Physicians on the use of Order Set, placing Orders, reconciling medications, associating a diagnosis and how to document the process of discharging a patent.

EMR CONSULTANT 12/2021 to 12/2021

VCU Health, Anesthesia – Richmond, VA

Assisted anesthesiologist in the OR and in the preop/PACU Assisted nurses with scheduling of Ad-on cases and emergencies Assisted OR nurses to chat and navigate their assessments Trained and supported physicians on orders and Power plansNotes, follow up, and inbasket resolutions

EMR CONSULTANT 08/2021 to 08/2021

Northside hospital Atlanta Cerner

Surginet/ Anasthesia

Assisted anesthesiologist and CRNAs with their orders, and work ows and helped them chatefficiently

Trained and supported physicians and Order and Power plans.Notes, follow up, and inbasket resolution

Assisted OR nurses to chat and navigate their assessment EMR CONSULTANT 04/2020 to 04/2020

St Michael's Medical Center – Newark, NJ

Enter all appointments that did not electronically convert (PRELUDE) as well as responsible for Epic manual appointment and registration conversion Assisted front office in using meaningful use requirement in their work ow Daily tasks require the entry and validation of the appropriate patient demographics, reviewing source information to determine format and viability of entry into the Epic application as well as assisting end-users in Creating a MSPQ and RTE for veri cation purposes

Supported front office at elbow to elbow in scheduling patients -Check in and Check outs,

EOD, rooming, etc

Responsible for Epic manual conversion of key insurance and guarantor level data and veri cation

As well as entry of key data sets, and validation of the entered data Responsible for Patient demographics/guarantor data entry and veri cation Assisted in appointment conversation, supported PA's in understanding the schedule and assisted end users in creating their preference list ATE CONSULTANT 10/2019 to 12/2019

AMBULATORY GO LIVE

EMR CONSULTANT 08/2019 to 10/2019

Wave 3 – MN

Participated in the Pre-Go live and Go Live Phases, Supported RN, MA, CNAs and Physician on their daily work ow of documentation and providing at the elbow support

Assisted RN with Documentation such as the Vitals, Chief Complaints, Home Meds and ensuring that an End User always Marks as Reviewed each Section of the chart to meet meaningful use

Assisted and supported Physicians on the Note writer (HPI, ROS, Physical Exam) which made note completion easy and work ow very straight forward to understand

Assisted Physicians to place Smart Set Orders, supported them with their Wrap Up Tabs which included Level of Service, follow up tabs and other key functionalities that are present in the Wrap up section

Assisted Physician during Wrap Up, LOS as well as properly documenting a closed encounter, assigning Follow ups to patients and completing the Level of Service Codes

Cerner

University of Missouri HCS Columbia

Go live support Wave 7 – Missouri, MO

Participated in a successful go live at the UMHCS, Columbia, MO- First by supporting the

Cerner activation team Clinical documentation including departing, med reconciliation's, follow up and discharge instructions Assist with work ow and updates during go live, scheduling and registration from frontdesk

Navigating Cerner Activities, MAR, iView, interventions, histories, notes, and references information

Assisting Nurses with Initiating Orders that have been placed in the Planned state by

Physicians

Assisting Nurses with placing, modifying and discontinuing orders as well as with accurate manner of administering medication by scanning the patient wrist band and scanning the medication

Navigating Cerner Work ow and teaching nurses, physicians Order entries and order modi cations.

EMR CONSULTANT 05/2019 to 07/2019

Gar eld Memorial Hospital Panguitch – Utah

CLINDOC, CPOE- Inpatient

EMR CONSULTANT 01/2019 to 04/2019

Topeka Healthcare Center Topeka, Kansa Cadence

Go Live – Epic at Elbow Assistance Wave 1 and Wave 2 – Topeka, KS Participated in a successful Epic Go live implementation, assisted Front desk receptionist,

Managers aswell as other end users using registration /Cadence application Pro ciently trained Front desk staffs on how to navigate through hyperspace Provided training to front desk Staff on how to merge two guarantors accounts, Collecting

PCP information and Registration of a new Pt and basic appointment work ow Supported and educated front desk staff on how to close their cash drawer, End of Day, no show Patient, cancelled appointments and how to schedule future appointments

Assisted end users to make an appointment and register a new patient, enlightened front desk staff on how to delete a coverage record, Pulling Information into a Chart, adding a

Guarantors account, Assigning referrals & Documenting on the MSPQ for Pt 65 and Older.

EMR CONSULTANT 10/2018 to 11/2018

Western State Hospital – Staunton, VA

RADIANT GO LIVE CONSULTANT 10/2018 to 11/2018

ASAP – Staunton, VA

Provided elbow support to end users, super users and Providers and assisted in navigating

ED MAP

Documented end user's complaint in Chief (Ticketing Application) during the Go-live Supported MD's insigning into their location, assigning themselves to their treatment team & documenting on their ED Manager and track board, Using ED narrator to document

Progress of a Patient

Assisted Physicians inusing the legend and how to use patient both patient and non-patient transport

Working with the Techsto Begin Exam- Documents the LDA- Place Orders and Close out an

MRI & Ending Exams

Providing adequate support end users to create/schedule a case on the Status Board and use scriptto record /documentation Educated and assisted the end users on how to put in Order and make an appointment, documented the Sedation

Assisting oor super users on issue resolution such as adding more activities to their Providers or End Users Navigators

Escalate Tickets issues to the command center using issue ticket and followed up on unresolved tickets.

EMR CONSULTANT, LIVE CONSULTANT 07/2018 to 09/2018 BEAKER GO

Woodridge Hospital – Woodridge, TN

Training and assisting Lab Technicians, phlebotomist to navigate the Epic Hyperspace using the Receiving, scan, locating and sending packing list to another lab

Assisted in the Implementation, go-live and end user support of Beaker (Anatomic and

Clinical) application

Supported the Beaker registration desk staff, phlebotomist, clinicians, and physicians on

Epic2018 Hyperspace

Maintains standard documentation tools for tracking issues, build and testing as well as training Laboratory technicians, Phlebotomist on how to receive orders, collection and packing list

Providing daily support, troubleshooting and problem resolution to Lab Techs and

Phlebotomist

Communicated with the command Center on Issue pertaining to Build, Credential and other

Beaker technical issues that were not resolved on the oor and followed up on Tickets that were unresolved.

EMR CONSULTANT 04/2018 to 06/2018

Hope Healthcare Network Brockton

Ambulatory- Power chat Cerner Go live Support

CONSULTANT

Hope Health Center – Brockton, MA

The project involved the successful Cerner live implementation at The, Brockton, MA- by providing at the elbow support to Family Medicine, Obgyn and Cardio

Clinic

Support Cerner CPOE, Power note and Power Chart Navigating scheduling, depart icon, ambulatory organizer tabs and navigating the communicate, message, clinical notes, tabs

Assist with work ow and updates during go live, scheduling and registration from front desk

Navigating Cerner Activities, MAR, iView, interventions, histories, notes, and references information Setting preferences, auto text, precepts, phone notes, ambulatory viewpoints and owsheets

Navigating Cerner Work ow and teaching nurses, physicians Order entries and order modi cations

Clinical documentation including; departing, med reconciliation's, follow up and discharge

EMR CONSULTANT 04/2017 to 11/2017

INPATIENT – CONSULTANT

Fairview Park Hospital – Dublin

Back to Back) Wave 1 & 2 – GA

Support Cerner CPOE, Power note and Power Chart/ rst Net, surgiNet, Med-surge and

EMAR & assisting Pre-Op, OR and PACU

Assisting Nurses with Initiating Orders that have been placed in the Planned state by

Physicians Assisting Nurses with placing, modify orders as well as support Cerner CPOE,

Power note and Power Chart

Navigating Cerner Work ow and teaching nurses, physicians Order entries and order modi cations

Clinical documentation including; departing, med reconciliation's, follow up and Education

discharge instructions

Assist with work ow and updates during go live and post go live phases Work closely with command center on resolving issues that may arise Clinical documentation including; departing, med reconciliation's, follow up and discharge instructions

Assist with work ow and updates during go live on Power Chart, Power Notes and Clinical

Notes

Navigating Cerner Activities, MAR, IView, interventions, histories, notes, and references information

Supported front office at elbow to elbow in scheduling patients -Check in and Check outs,

EOD, rooming, ETC

EMR CONSULTANT 09/2017 to 09/2017

AMBULATORY SUPPORT COORDINATOR

University HealthCare System Gainesville – Gainesville, GA Provided elbow support for end users in the infectious disease's clinic Customization of reports and customization of templates/ worked Nurses through on immunization and medication administration documentation, Rooming and Guiding

Physicians on closing encounters

Assisted physicians writing their notes and building their smart phrases and assisted nurses with the use of documenting their vitals problem list, allergies Trained clinicians with using addendum and documenting follow up appointments Assisted Physician sand Nurses in documenting hyperspace encounters and setting up end-user In Basket pools and Smarttext, assisted providers to Read in Basket/Preference

Orders and assisted in setting up “my patient list”Escalated technical issues to the command center and following to complete resolution Bsc Industrial Relations & Personnel Managements

University of Lagos

Bachelor of Science: COMPUTER SCIENCE Jan 2023

IUPUI - INDIANAPOLIS, IN

Bachelor of Science: COMPUTER SCIENCE Jan 2021

IVYTECH COMMUNITY COLLEGE - INDIANAPOLIS, IN

Bachelor of Science: BIOCHEMISTRY Apr 2018

EKITI STATE UNIVERSITY - ADO, EKITI



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