Donisha Hooks

I’m a motivated hard working women who strives for greatness.

York, PA 17401

adx8yc@r.postjobfree.com

+1-845-***-****

Authorized to work in the US for any employer

Work Experience

Packer

Stauffers - York, PA

April 2023 to Present

Packing cookies

Cashier

Lowe's Home Improvement - York, PA

May 2022 to January 2023

• Handling cash, credit cards, and checks

• Taking care of customers needs

• Scanning items

• Load items

• Operating POS system

Client Support Representative

Passport Labs Inc - Tarrytown, NY

August 2019 to October 2020

• Processing payments

• Scheduling court dates

• Contacting clients

• Handling disputes

• Entering and scanning tickets

• Excel in computers

• Entry data

• Endorsing checks

• Scanning checks in the system

• Typing

• Operating two screens at once

• Answering incoming calls

Call Center Agent and Supervisor

Retrieval Masters Creditors Bureau - Elmsford, NY

August 2017 to June 2019

AGENT

• account detailing

• answering inbound and outbound calls

• excel with computers

• processing payments

• providing persoanl information

Sales Associate

Destination XL Group - Scarsdale, NY

July 2017 to August 2017

Helping guest on the floor. Operating the POS system. Sales Associate

Macys - Yonkers, NY

September 2011 to January 2012

operating cash register helping customers on the floor maintaining a clean sales floor cleaning areas in the store so the customers can look for items easily. restocking items Receptionist Summer Program

Salvation Army - Yonkers, NY

June 2011 to August 2011

answering phones familiar with data entry filing paper running errands Education

11th in business

Roosevelt High School - Yonkers, NY

2004 to 2007

Skills

• I have over 10+ years experience in customer service. I provide personal information to consumers, I excel in multitasking, great with computers. (10+ years), Call Center, Customer Service Assessments Call Center Customer Service -- Familiar May 2019 Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: https://share.indeedassessments.com/ share

• assignment/rjpfpmjqhoqlk4ev Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

• Data Entry (1 year)

• POS (10+ years)

• Typing (4 years)

• Live Chat (2 years)

• Sales (10+ years)

• Salesforce (2 years)

• Typing (4 years)

• Computer skills (5 years)

• Cold Calling

• Upselling

• Cash Handling

• Computer skills (4 years)

• Call center (2 years)

• Cashiering

• Phone etiquette

• Communication skills

Contact this candidate