Judith Ann Arvizu

My Resume

El Paso, TX *****

adx8y2@r.postjobfree.com

+1-915-***-****

My education and various experiences will make me the ideal candidate. I have dealt with adults and children of all ages and back grounds. My ability to relate,listen,and speak knows no bounds. I posses excellent people and clerical skills.

Authorized to work in the US for any employer

Work Experience

Office Manager

J&J Transportation - El Paso, TX

June 2012 to November 2017

My husband and I opened a small transportation company. We had 2 trucks.I was responsible for running the day to day operation of the company.

• Managed office

• Processed payroll

• Processed payments

• Managed team responsibilities

• Processed mail

• Hired and mentored employees

ER Registration Clerk

UMC of El Paso - El Paso, TX

April 2007 to November 2009

Answered incoming call asking about the Dr's Internal Medicine Group. Patients called in wanting information on the type of services the Doctors performed, what insurance was accepted. Calls from patients wanting pertinent information regarding all aspects of the doctors group. Foster Parent

State of Texas Child Protective Services - El Paso, TX July 2002 to September 2009

Opened my home to children in crisis any time of the day or night. Provided them a safe loving home. I wrote up care plans for the case manager.

Front Desk Receptionist

SOUTHWEST FREIGHTLINES - El Paso, TX

December 2001 to March 2003

Answered multi phone lines. Took messages, transfered calls to to designated departments. Greeted all incoming visitors. Kept front area clean and orderly. Was promoted to the accounting department where I performed driver's payroll. Calculated miles, making sure driver got payed for every mile they drove. Approved all deductions. Was taught inbound and outbound dispatching. Head Start Teacher

Head Start Program - El Paso, TX

February 1991 to August 1995

Taught 3-5 yr.olds. Prepared lesson plans, attended work shops and attended school to further my education. I received my Associate's degree.

Medical Receptionist

Dr Hervas - El Paso, TX

January 1987 to November 1990

Answer phone,greet patients and all incoming guests. Assisted manager with insurance verification, some claims. Spoke to patients regarding any issues. Spoke to pharmaceutical reps. Sometimes helped Dr in the back.

Customer Service Representative

Dial America - SiriusXM - El Paso, TX

August 1984 to February 1986

Hi volume out bound cold calls. Try to get people to buy into Sirius. Very demanding and very hostile environment.

Education

Associate's degree in Education

El Paso Community College - El Paso, TX

January 1992 to May 1994

High school diploma or GED

Skills

• Teaching (10+ years)

• Child Protective Services (10+ years)

• Social Work

• Classroom Management (10+ years)

• Crisis Intervention (10+ years)

• Developmental Disabilities Experience (10+ years)

• Intake Experience (10+ years)

• Program Development (5 years)

• Van driver

• Case Management

• Addiction Counseling (9 years)

• Individual / Group Counseling

• Communication skills (10+ years)

• Cashiering

• English (10+ years)

• Child & Family Counseling (10+ years)

• Behavioral Therapy (10+ years)

• Group Therapy

• Behavior Management (9 years)

• Cognitive Behavioral Therapy

• Curriculum Development and medical, behavioral care plans for adults and children from 0-18 yrs old. (10+ years)

• Motivational Interviewing (10+ years)

• Applied Behavior Analysis

• Behavioral Health

• Research (10+ years)

• Tutoring

• Presentation Skills

• Mental Health Counseling

• Crisis Management (6 years)

• Analysis skills

• Microsoft Excel

• Google Docs

• Computer skills (10+ years)

• Microsoft Powerpoint

• Data collection

• Bilingual

• Public speaking

• Microsoft Word (8 years)

• Spanish (10+ years)

• Customer service (10+ years)

• Experience with Children (10+ years)

• Management (3 years)

• Meeting Facilitation

• Autism Experience (5 years)

• Office experience (10+ years)

• Phone etiquette (10+ years)

• Computer literacy (8 years)

• Conflict Management (10+ years)

• Hospital Experience (7 years)

• Program Management

• Salesforce (2 years)

• TeamViewer (2 years)

• Salesforce Application (2 years)

• VPN (2 years)

• Data entry

• Typing (10+ years)

• Medical receptionist (7 years)

• Front desk (10+ years)

• Administrative experience

• Medical scheduling (7 years)

• Medical records (3 years)

• Multi-line phone systems (8 years)

• Organizational skills (10+ years)

Languages

• English - Expert

• Spanish - Fluent

Awards

Teachrt of year

January 1993

Head start has various schools around the city and county of El Paso. Every year each school vote Certifications and Licenses

Child Development Associate Certification

Assessments

Customer service — Completed

October 2022

Identifying and resolving common customer issues

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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