Robert Parrish...

Lenoir, NC • 828-***-**** • adx8xf@r.postjobfree.com • www.linkedin.com/in/robert-parrish-551214a4/ Prolific Senior Operations Manager with numerous successes in helping companies bolster their top and bottom lines while instilling a culture of accountability, efficiency, and productivity. A highly adaptive leader committed to building high-performing teams while delivering out-of-the-box solutions that significantly enhance operational efficiency and lower costs. A former jet fighter mechanic, crew chief, and entrepreneur with a strong commitment to safety and a passion for transforming businesses to deliver record-breaking growth in revenue and profitability. Notable contributions:

Driving Unprecedented Growth: Played a key role in quadrupling the size of US1 Logistics in less than two years. Provided operations leadership that expanded operations from 10 sites on the East Coast to 40 sites across the nation. Tripled the employee base (200 – 600) to accommodate growth.

Instilling a Culture of Safety and Belonging: Lowered workers’ comp claims at US1 Logistics from $1.6 to $200K in less than two years by creating superior safety plans that optimized Environmental Health and Safety while substantially lowering employee turnover.

Providing Hands-On Inspirational Leadership: Leveraged early experience as a CDL licensed driver to drive continuing improvement in operations while serving in a variety of positions over divergent logistics operations. Rapidly progressed from Warehouse Manager to Driver Manager, to Transportation Manager, to VP of Operations.

Delivering Entrepreneurial Leadership: Built, led, and grew a trucking company into a strategic logistics partner to companies including Circuit City and Toter Trash Cans. Developed and led a highly committed workforce that included 15 owner operators and two company drivers. Competencies that Bring Out the Best in the

Organization’s People, Processes, and Performance

Strategic Planning Transportation Planning

Business Startups and Operations Turnarounds

Fleet Planning, Dispatching, and Management

Risk Planning and Mitigation

Transportation and Logistics Management

Cost Containment and Reduction

Shipping Operations Management

Revenue Growth and Optimization

Business Operations Management

Change Management Crisis Management

Environmental Health and Safety Compliance

High-Performance Team Building

Customer Experience Management

Sales Support

Optimizing Productivity and Lowering Costs with Out-of-the-Box Thinking and Solutions US1 Logistics, Shorthaul Division, Newton, NC 2020 – Present VICE PRESIDENT OF OPERATIONS

Brought on to manage the Newton site for this privately held company offering a full suite of back-office services to help intermodal agents, owner operators, and transportation agents maximize efficiency. Promoted to Regional Operations Manager in 2019 and to Vice President of Operations in 2020. Initially managed operations at the company’s Newton site before taking on the management of six sites as Regional Operations Manager. As VP of Operations, worked in close collaboration with a Director of Operations and three Operations Managers while growing the company from 10 sites and ~200 employees to 40 sites with >600 employees.

Drove change that kept a key account and served as a foundation for further growth in other accounts. Took the company’s Newton site from one key client, Target, from a poor site to one of US1’s top-performing sites in only two months. Later took five sites from poor performers to top performers with less than 2% difference in move times, move accuracy, and the lowest percentage of OT in the nation supporting clients including Home Depot and Tractor Supply Company.

Effectively managed the company through a period of crisis with challenges created by a shortage of drivers and a Covid-19 pandemic that further restricted the available labor force. Developed and implemented innovative incentives to sustain and grow the workforce. BUILDING HIGH-PERFORMANCE TEAMS THAT TAKE LOGISTICS OPERATIONS MANAGEMENT TO THE NEXT LEVEL OF EXCELLENCE Robert Parrish Page 2

Brought order to chaos while taking the company back to profitability. Established and implemented standard operating procedures across all sites while instilling a culture of accountability and safety across operations that significantly lowered both workers’ comp and unemployment claims (see intro).

Built a world-class team that raised the performance bar for loyalty and productivity. Lowered employee/driver turnover by more than 30% during Covid years. Lowered OT from over 25% to less than 10% nationwide. The HT Hackney Co, Newton, NC 2015 – 2019

TRANSPORTATION MANAGER

Recruited to drive continuing improvement in the transportation operations of this this privately held American wholesale grocery distribution firm. Directed an operations department with 70 drivers, five mechanics, and three yard jockeys, as well as clerical workers and dispatchers working three shifts. Ensured the proper routing and delivery of product to >1,000 customers while optimizing safety and serving as a first responder for all customer service issues.

Responsibly managed all aspects of the Transportation Department for two warehouses including but not limited to Maintenance Department, Safety Department, and Dispatch Office.

Promoted a culture of accountability and safety. Created and wrote policies and procedures as well as the current Safety Bonus Program.

Substantially lowered operating costs. Recreated daily routing to reflect additional as well as loss of customers keeping mileage increases to a minimum. Cut man-hours as well as payroll by implementing new cost saving measures.

Zenith Freight Lines, Conover, NC 2012 – 2015

DRIVER MANAGER

Directed operations in six sites across the country, while planning and directing the efforts of 90 drivers across the nation.

TCI Logistics 2012 – 2012

TERMINAL MANAGER

Revitalized terminal operations while significantly improving delivery times to Lowe’s stores in the DC area and ensuring compliance with established KPIs.

EARLY EXPERIENCE:

Early success as a Jet Engine Mechanic and Night Shift Supervisor with the US Navy ensuring the safety and readiness of Navy Jet fighters. Guided 11 servicemen in the daily maintenance of 12 F/A-18 Hornet combat aircraft. Later success as a driver/owner and entrepreneur.

Education, Certifications, and Licensure

BS, Business Administration and Religion, Liberty University, Lynchburg, VA Six Sigma Green Belt Certificate, Villanova University CDL, Class A

Technical Acumen

AS32, Geotab, Samsara, Qualcomm, G Suite, Office 365, Smartsheet, Jotform, Airtable, Word, Excel, Outlook.

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