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Customer Service Administrative Assistant

Location:
Ontario, CA
Posted:
July 11, 2023

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Resume:

Renae Williams

***** ***** *** ******

Corona, CA 92880

909-***-****

adx8ww@r.postjobfree.com

EXPERIENCE:

L. A. Business September 2021 to

January 2022

Customer Service

Answer incoming call, make outgoing calls

Set appointment

Help customers with questions

Operation Manager, Williams and Associates Plus One June 2012 to

Present

Coordinate and oversee staff

Supervise various job sites

Maintain staff files

Supervisor and train Staff

Coordinate and overseeing daily activities

Various other duties as needed

Customer Service

House Manager, San Gabriel Children Center September 2012 to

Present

Directly supervises Residential Counselors and resident

Responsible for implementation of the resident's behavior plans

Responsible for writing and maintain various state required records

Developed a safe and nurturing environment that the clients succeed in by giving them positive feedback and also being the voice of reason

Coordinated and overseeing daily activities for the clients

Assist in the process of handing out clients medications

Make work schedules ensuring all shifts are covered

Responds appropriately to crisis interventions

Ensure staff are trained

Maintain cooperative and professional relationships with residents, staff, community providers, and contracting agencies

Residential Counselor, San Gabriel Children Center March 2001 to

September 2012

Responsible for implementation of the resident's behavior plans

Responsible for writing and maintain various state required records

Developed a safe and nurturing environment that the clients succeed in by giving them positive feedback and also being the voice of reason.

Coordinated and overseeing daily activities for the clients.

Assist in the process of handing out clients' medications.

Transportation Coordinator, Leroy Haynes Center July 1995 to

July 2012

Responsible for the implementation of transportation for students going to and from school.

Responsible for the implementation of transportation for residents for medical appointments.

Responsible for maintaining all records about all vehicles and their whereabouts at all times

Responsible for maintaining all records about all vehicles maintain.

Responsible for all records regarding Safety First,

I have held several jobs at Leroy Haynes Center:

Behavior Specialist Supervisor

Resource Control Coordinator

Administrative Assistant

Teacher Aid

Unit Manager

Residential Counselor

EDUCATION:

L.A. Harbor College September 1974

June 1976

CERTIFICATION

American Red Cross: CPR and First Aid Instructor

American Red Cross: Water Certified

TCI Certified

ProAct

Tamra Inform Care Training



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