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Accounts Payable Customer Service

Location:
Richmond, BC, Canada
Posted:
July 11, 2023

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Resume:

EMPLOYMENT OBJECTIVE

Seeking a challenging position in a reputed organization where I can learn new skills, expand my knowledge, and leverage my learnings.

HIGHLIGHT OF QUALIFICATIONS

WORK EXPERIENCE

New World Imports Ltd Nov.2022 – Date

Wholesale Sales

Assisted customers over the phone and online in making correct purchases using both electronic cataloging systems as well as our website store.

Used knowledge of vehicle systems to recommend additional and related items to improve sales.

Improved inventory accuracy by manually counting and updating entire parts warehouse.

Matched purchase orders with invoices to ensure accuracy.

Helped create an online marketplace to reach customers globally.

Wah Loong Ltd Nov.2020 – Dec.2022

Sales and bookeeper

Coordinating daily accounts payable, invoicing and receivables for accounts in Distributer.

Processing full cycle accounts payable including matching invoices to purchase orders, entering invoices, and researching discrepancies.

Generating monthly reports and preparing reports and other information required by the external Accountant.

Reconciles differences between payments and invoices; correcting any errors to provide accurate sales data.

Ensure that all payments were accounted for and properly posted.

Sales & Sales Management

Strategic Market Planning

Written & Verbal Communication

Customer Service Excellence

Time Management & Organization

Analytical Think & Problem Solving

Bilingual; English, Cantonese and Mandarin

EVA CHU

Richmond,BC V7C 1T4

604-***-****

Email: adx8vw@r.postjobfree.com

Handled Accounts Payable/Receivables

Process all wire transfers and EFT payments in the accounting system.

Established and maintained a weekly and monthly budget.

Assisted Team members when necessary in handing cash registers, organizing inventory, labeling products.

All administrative tasks such as filing, faxing, and answering telephones.

Maintains stringent prospecting for new business and equally stringent follow-up

Arranged for pick-up and delivery of goods to respective locations

Assisted in file transferring to brokerage and for processing export clearance

Assisted in daily operations of the import export department

Walk-in sales and reduced customer returns through consistent relationship management

Sea World Enterprise Co. Ltd, Richmond, BC July 2014 – Jan.2017

Office Administration

Verified and processed all accounts payable documents

Monitored payments and expenditures

Compiled data and prepared monthly reports and statements

Scheduled, prioritized and processed containerized ocean export shipments.

Created bills of lading, packing lists and other shipment paperwork using in-house databases.

Invoiced customers for air/ocean freight charges, customs clearance

Answered customers' questions and provided information on procedures or company policies

Administer accounts payable and accounts receivable, manage inventory

Processed invoices according to purchase orders and maintained payable and receivable documents

CA Automobile Group Ltd, China Jan. 2010- Nov.2013

Marketing Manager

Led a marketing team to implement strategies; Reduced the media costs and resulted a 15% increase in sales

Designed, implemented and facilitated an effective local and national marketing strategies and increased company’s reputation

Conducted market research and applied new advertisement to constantly attract new customers

Oversaw and managed financial budgets to reduce company’s cost

Grand Ocean International Trading Ltd. Richmond, BC May.2018 – Oct.2020

Office Clerk— Sales

EVA CHU

Richmond,BC V7C 1T4

604-***-****

Email: adx8vw@r.postjobfree.com

Magic Moment Ltd, Richmond, BC May 2006-Nov.2009

Sales Representative

2019 Cross Border E-commerce Online Training

2008 Bachelor of Education-Business Pattison College, Vancouver, BC

2005 Diploma major in Piano Musical High school, China

2020 Accounting Training Online Training

REFERENCES

Available on request

EDUCATION & TRAINING

Worked as part of the sales team to maintain and develop business relationship with the customers by decorating the window display which significantly increased customer’s visits

Maintained high levels of proposals and quotations to customers

Monitored competition and analyzed competitors activities, successfully identified factures that differentiate our products to competitors

Attended sales conferences and industrial marketing events

Arranged appointments to meet with new and existing clients



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