JAMARIE M. RAMOS

Address: *** * ****** **. ********, Marikina City

Mobile No.: 099********

E-mail address: adx8to@r.postjobfree.com

CAREER OBJECTIVE

To secure employment in a reputable company to utilize my skills and abilities, and to gain more knowledge and experiences for continuous career improvement.

EDUCATIONAL ATTAINMENT

Tertiary level : Pamantasan ng Lungsod ng Marikina

Brazil St. Green Heights Subd. Phase 1, Concepcion

Uno, Marikina City.

Course : Bachelor of Science in Hotel and Restaurant

Management

2004-2008

Secondary Level : Sta. Elena High School

W. Paz St. Sta. Elena, Marikina City

2000-2004

Primary Level : Malanday Elementary School

Malanday, Marikina City

1994-2000

WORK EXPERIENCES

Company: Manila Water Company Inc.

Position: Admin Support Associate

Duration: May 16, 2022 – Feb 15, 2023

Location: 489 MWSS Admin. Building, Katipunan Road Balara Quezon City.

Job Description

Make and receive phone calls, take and relay messages, respond to customer requests and inquiries, and manage escalation of requests in line with team commitments.

Place orders and process payments to suppliers and vendors.

Record and enter transactions through SAP.

Routing and monitoring group documents to concerned departments.

Establish and implement the filling system.

Order/ serve refreshments as required and clear rooms after meetings.

Book conference, seminar, and meeting venues.

Company: Manila Water Company Inc.

Position: Corporate Front Desk Team Leader

Duration: June 01, 2019 – May 15, 2022

Location: 489 MWSS Admin. Building, Katipunan Road Balara Quezon City.

Job Description

Supervises front office team members to ensure efficient and smooth operations to produce great work on an everyday basis.

Direct the work of, train, and help the front desk team members to resolve issues/problems to ensure a quality operation.

Courteously and accurately answers inquiries from callers and guests/employees.

Responds to email and in-person inquiries regarding room reservations in Luntiang Bughaw.

Allocate conference room to employees for meetings.

Observe cleanliness in Luntiang Bughaw.

Company: Manila Water Company Inc.

Position: Corporate Front desk officer

Duration: December 2010 – May 31, 2019

Location: 489 MWSS Admin. Building, Katipunan Road Balara Quezon City.

Job Description

Welcomes visitors by greeting them in person or on the telephone.

Courteously and accurately answers inquiries from callers and guests.

Maintains security by following procedures, monitoring logbooks ad issuing visitor badges.

Directs visitors by maintaining employee and department directories and giving instructions.

Receive, sort, and distribute daily mail/ deliveries.

Company: Edsa Shangri-la Hotel

Position: Food and Beverage Associate/ Cashier

Duration: March 2009 – October 2010

Location: 1 Garden Way Ortigas Center, Mandaluyong City

Job Description

Received payments by cash, credit card, and vouchers.

Issue receipts.

Welcoming guests in a polite manner.

Compute and record total transactions.

Taking orders

Serve food and beverages

Taking reservations

Clearing off and setting tables.

Company: SM City Marikina

Position: Customer service assistant (Bills and Payments section)

Duration: July – November 2008

Location: Marikina-Infanta Hwy, Marikina, 1800 Metro Manila

Job Description

Received payments by cash and checks for electricity, water, credit cards bill, etc.

Answer customer complaints.

Gives information to the customers.

TRAINING AND SEMINARS ATTENDED

Finished 400hrs of Internships in El Cielito Inn Makati, both housekeeping and food & beverage department. 2008

“Career Orientation” Grande Island Resort, Waterfront Road, Subic Bay Freeport zone Phils.2007

“Time Management” Grande Island Resort, Waterfront Road, Subic Bay Freeport zone Phils.2007

ACHIEVEMENT

Student Council Officer, 4th-year Representative (High School).

SKILLS AND QUALIFICATIONS

Has a basic knowledge in Microsoft Office Application

Good communication skills

Can speak both Filipino and English dialects

Resourceful and hardworking

Eager to learn new things

Willing to undergo training

Basic knowledge of food preparation

Basic knowledge of table setting

Knowledgeable in using POS machines.

Processing billing transactions thru SAP.

PERSONAL DATA

Age : 35 years old

Birth Date : August 27, 1987

Birth place : Marikina City

Sex : Female

Civil Status : Single

Nationality : Filipino

Religion : Catholic

Height : 5’5”

CHARACTER REFERENCES WILL BE AVAILABLE UPON REQUEST.

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