Pamela Rodrigues
** *********** ***** ******* ** 11716
adx8th@r.postjobfree.com - T 631-***-****
SUMMARY
Highly motivated, results-oriented professional with over 25 years experience in the Financial Services Industry within Back Office Operations, Portfolio maintenance, Payroll, Accounting and Administration.
Provided support with distributions, portfolio analysis, performance reporting, and new account processing.
Conducted constructive research pertaining to daily/monthly/annual report reconciliation, payment issues, identifying misapplied items, and return check processing.
Assisted Senior Corporate Management to identify and complete projects; acknowledge and prioritize deadlines; prepare various financial statements and presentations. Performed tax processing and preparation for 34 subsidiaries across the United States, while working for major firms such as Morgan Stanley, Chase Manhattan Private Banking, Credit Suisse First Boston, HSBC Securities, and Bristol Meyers-Squibb.
Major strengths are computer software knowledge in the areas of industry specific and universal applications, where I have drawn upon my skills and experience to build systems and procedures that enhance the overall client experience. I created a Haulaway/ Return & Exchange tracking sheet for Best Buy that is currently being utilized by the entire facility.
With my extensive computer software knowledge in the areas of industry specific and universal applications to work closely and effectively with clients, and will respond to a wide range of service requests in a prompt, responsible and professional manner.
PROFESSIONAL EXPERIENCE
Financial/Payroll Administration and Reporting
Daily and Weekly auditing/maintenance of employee records; time and attendance. Researched payroll discrepancies and made necessary adjustments. Processed and updated workers compensation, disability, direct deposit, loan and mortgage applications and garnishments. Prepared payroll reports and assisted other departments with payroll related inquiries. Audited, prepared, and processed payroll for approximately 250 employees, including reconciliation of payroll results utilizing ADP; E-time, Payforce System, Oasys, and Kronos. Created/Maintained monthly financial reporting spreadsheets/charts for the Payment Processing Department, Finance Department, Broker Management Department and the Corporate Accounting Department.
Monitored DataWarehouse and Opus reporting/reconciliation; providing a performance management report outlining; Quality Rating Productivity Measurement, Activity Statistics and Attendance, which can be sorted by overall Department, individual teams and employees.
Composed monthly narratives for CEO, CFO, Comptroller, Corporate Tax Accountants, and other senior officers, which provide an overview for productivity/staffing, transactions, and cash deposits.
Client/Department Reconciliation and Maintenance
Maintained over 450 client accounts assets valued over 200 million dollars, opening and closing of all client accounts, updating client portfolios, journal entries, stock splits, transfers in and out, bond redemptions, withdrawals, daily and monthly distributions, and preparation of all wire, check and journal requests. Prepared and reconciled all trade processing; enter trades, maintenance of trading database, review of cash/position reports, place verbal orders for stock/bonds/exceptions. Generated payment batches for Payment Processing team, manual entry of customer premium payments, reconciling daily input to cash balances processed, posting and balancing a high volume of payments.
Executed Settlement Account Activity; reconciled prior day activities, validated deposits to accounts, prepared instructions of deposition of new money. Transfers of client money, prepared transaction paperwork, overnight of checks/redemptions, verified deposition of client funds into bank settlement account. Prepared and recorded all client billing/payments, statement processing; gathering of data internal & external, run performance, printed customized statements daily, monthly and quarterly. Administered asset transfers, portfolio analysis/performance reporting, and new account processing.
Enters, corrects and verifies data on the computer to run install area; Uses spreadsheet and WMS computer programs for the receiving process and entering inventory information, Verifies and corrects data as appropriate. Processes Delivery Distribution Center paperwork; verifies information against shipping documents, files copies and routes completes expediter assistance requests by researching problems with purchase orders, determining and indicating source of problem and routing completed request to warehouse workers. Processes orders by getting labels, recording information on batch control log and summarizing data. Verifies and processes stock transfers. Creates daily check-in receiving documents for receiving dockworkers.
Office Administration
Assisted with the reporting analysis; daily, weekly and monthly. Conducted entire recruitment process. Prepared/maintained annual investor meetings, corporate direct report meetings, quarterly conference calls, executive investor meeting manuals, and created investment operations training manual. Managed calendars, schedule appointments, arranged detailed travel itineraries for executives.
Pamela Rodrigues Page Two
COMPUTER SKILLS
MS Office Suite: Word, Excel, PowerPoint, Access, Outlook, Project, ACT, Quickbooks, NetX360, Morningstar, Redtail, Pandia, Branchnet, Albridge, SEI, LPL, American Portfolios- Pershing, Kestra, Wealthscape, Opus, Ariba, Axys; portfolio management, COMAT, ADP (Payforce), E-time, Oasys, Kronos, PeopleSoft, Renaissance, Business Objects, Convergys, Avaya CMS, Concur, Red Prairie, OMS.
PROFESSIONAL EXPERIENCE
COASTLINE WEALTH MANAGEMENT, Port Jefferson, NY 10/2022 – 01/2023
Client Service Operations Associate (Interim)
MCINTOSH TAX & ASSET MANAGEMENT, North Babylon, NY 02/2022 – 08/2022
Financial Operations Associate (Interim)
AMERICAN PREMIER FINANCIAL GROUP, Hauppauge, NY 06/2021 – 01/2022
Financial Operations Assistant (Interim)
BEST BUY, Islandia NY, Company closed 09/2018 – 05/2021
Warehouse Clerical Aide
COMPASS FINANCIAL GROUP, Plainview, NY, Part-time 10/2014 – 08/2018
Client Services Associate
DHL EXPRESS INC., Melville, NY, Company closed 07/2007 – 10/2014
Financial Administrative Assistant III
ADECCO, NY, NY 10/1996 – 06/2007
Sr. Executive Assistant Financial Asst/Operations Coordinator/Trading Assistant
EDUCATION
AS, Accounting&Finance, Plaza Business College, Jackson Heights, NY
3.86/3.91 GPA, 4 Certificates of Honor
AS, Hospitality Management, SUNY at Farmingdale, Melville, New York
3.65 GPA
References:
Work
Jeff Sartorius, CLU, ChFC, CFP®, Compass Financial Group, 631-***-****
Lauren McGonigle, Office Manager, Advanced Doors Solutions, 631-***-****
Personal
AnneMarie Tocco, Nurse, Jamaica Hospital, 631-***-****
Charlie Smith, Police Officer, 516-***-****