Data Entry Customer Service

HIRA FATIMA

Houston, TX

Phone: +1-832-***-****

Email: adx8t8@r.postjobfree.com

SUMMARY

Motivated professional offering to collaborate, interpersonal skills, and ability multitask. Meets tight deadline every time. Skilled in billing, data entry and customer service in minimal supervised settings. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated setting.

SKILLS

Proficient Microsoft Office (Excel, word, PowerPoint,

Collecting Information

Certified in 10 – Key

Customer Relations

Call Center Operations

Manual Processing

Database updates

Promotional Support

Error identification

EXPERIENCE

BHA – Brighter Horizon Academy, Remote Current Assistant Data Entry Specialist – Spring, TX

Helped aid front office with all tuition payments.

Help enter with the accountant that all tuition payments have been applied.

Identified and corrected data entry errors to prevent duplication in the system.

Complied data from source documentation prior to data entry.

Call parents to remind that tuition is due, and any overdue tuition late fees were applied to the bill.

Cypresswood Montessori School February 2016 -June 2016

Lead Teacher—Spring, TX

Developed age-appropriate thematic lesson plans to aid child learning.

Conducted meetings of teaching faculty and parents to track child development.

Attended education workshops to hone my teaching skills.

Prepared progress reports to track students’ progress.

Planned activities focusing on children’s preferences and implemented focusing on children’s health and safety.

New Southwest Montessori Center March 2010 - October 2011

Lead Teacher—Sugar Land, TX

Responsible for class of 12 students ages 3-6.

Developed lesson plans designed to introduce students to colors, letters, and numbers.

Recorded observations about student learning and progress and developed individual education plans for at-risk students.

Planned interesting and engaging activities to help children build upon the skills learned in preschool.

Promoted good behaviors by using the positive reinforcement method.

Maintained daily records of children’s individual activities, behaviors, meals, and naps.

Maintained a child-friendly environment with access to outdoor activities while incorporating music, art, and theater in lesson planning.

Developed, coordinated, and supervised field trips for students.

Consistently communicated with parents to report on student behavior, social, and developmental progress, as well as note any observed health conditions.

EDUCATION

Bachelor of Commerce - University of Karachi 2002 (Economics/Business Administration)

London Montessori International: London School of Montessori Teachers Training (Pvt) Ltd.

oPassed the “Practical Presentation of Montessori Exercises”

o“Excellent” Rating. Recommended to do Teaching Practice & Observation in any Montessori School.

Proficient in Microsoft Office

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