Christin Cronin, CPIM
Rolling Meadows, IL *****
adx8t4@r.postjobfree.com
Senior Operations Executive- Manufacturing & Supply Chain Industry Expert – Wide breadth of experience across manufacturing and supply chain operations in pharmaceutical & consumer goods industries. Adept at ascertaining the vision and delivering rapid impact with a proven record of accelerating growth and expanding operations to achieve short and long-term business objectives. Change agent with an innate ability to drive positive change, adoption of transformative business practices and cost savings through continuous improvement plans. Process driven professional who excels at implementing value-added concepts and driving innovative enterprise technology solutions that maximize productivity, enhance performance/quality/safety and customer excellence. Effective problem solver to resolve critical manufacturing/operational issues and proactively mitigate future disruption. Strong financial acumen to manage multi-million-dollar budgets, P&L, CapEx/OpEx and KPIs (key performance indicators) across the organization.
Dependably adheres to strict compliance in highly regulated environments.
Influential Leader with Impeccable Reputation for Excellence – Consistently recognized for building, mentoring, training, and directing high- performing teams and fostering results through vision casting, accountability, and engagement. Proven ability to rally and inspire team members to top performance. Identifies and develops top talent, mentoring emerging leaders by supporting individual development and growth. Capable of building cross-functional team constructive collaboration through detailed communications while providing necessary tools for teams to succeed.
Work Experience
Senior Director of Supply Chain, Corporate
QuVa Pharma Solutions Bloomsbury NJ & Sugar Land Texas
October 2022 to Present
Accepted a Newly Created role to Lead the Supply Chain Function for QuVa Pharma. Responsibilities including Sales & Operations Planning, Demand Management, Purchasing/Sourcing, Multi Site Scheduling/Finite Production Planning, Material Planning, Inventory Management, Warehouse Operations, and Logistics/Transportation Management.
Sterile 503B Outsourced Compounder with 3 Manufacturing Sites, 2 Distribution Centers
Responsible for $75 Million in COGS Material Spend.
Strategic Supply Chain Plan, including standing up addition shipping centers – moving stock closer to our customers/patience.
Driving process initiatives - Inventory Control, Excess Inventory & Scrap reduction.
Responsible for negotiating strategic sourcing contracts – Sterile Drug Substance & API, Diluent IV Bags, Sterile Syringes & Tubing, and Sterile Filters
Hire and manage employees. Identify top talent for professional development, growth, and promotional opportunities.
Partner with senior leaders to execute portfolio of projects. Devise timelines and allocate appropriate resources for execution.
Focused on robust/repeatable process improvement, cost savings, safety, quality, and compliance ensuring project roadmaps and deliverables align.
Standing up regional Shipping Centers to improve customer satisfaction.
Lead the initiative to bring technology to our warehouse operations to improve inventory control.
Spearheading the initiative implement the 1st 503B 3PL Shipping Center – allowing QuVa to store critical ER & OR compounded drugs closer to the hospital systems we serve
Senior Director of Manufacturing Operations, Site Leader
QuVa Pharma Solutions Bloomsbury NJ
November 2021 to October 2022
Recruited to lead the QuVa Pharma Bloomsbury site, that is critical to QuVa’s strategic business growth. As Site Leader, responsible for Site P&L, with direct oversite of the following functions - Operations, Facilities, Supply Chain and HR.
Sterile 503B Outsourced Compounding Facility with 13 ISO7 Clean Rooms & 26 ISO5 Hoods., with 400 employees on site.
Stood up a 3rd shift - allowing the site to operate 5 days – 3 shifts. Providing growth opportunity for QuVa strategic sales growth.
Provide leadership to four senior managers and ~270 indirect reports executing day-to-day manufacturing plant operations. Conduct weekly status meetings to proactively resolve challenges.
Hire and manage employees. Identify top talent for professional development, growth, and promotional opportunities.
Develop and execute comprehensive employee training, mentoring, coaching, and professional development programs to promote cross training and promotion of emerging leaders.
Partner with senior leaders to execute portfolio of projects. Devise timelines and allocate appropriate resources for execution.
Focused on robust/repeatable process improvement, cost savings, safety, quality, and compliance ensuring project roadmaps and deliverables align.
Stood up 3rd shift Operations including quality/regulatory oversite.
Lead the site through its largest year over year production volume growth.
Serve as ambassador for “Safety First and Right First Time” culture focused on enhancing safety while producing the highest quality products.
Senior Director of Operations
Woodstock Sterile Solutions Catalent Pharma Solutions
April 2018 to November 2021
Recruited back by management as a trusted resource/former employee to lead strategic manufacturing operations, facility maintenance, technical operations, and drive continuous improvement initiatives. Serve in a key role during and post-divesture from Catalent.
Charged with developing distinct operations/technology systems allowing spin-off to serve as a standalone entity.
Serve as Site Operations Leader with direct responsibility for Sterile Aseptic formulation/fill, and finish at a Blow Fill Sal (BFS) Plant with 32 BFS Aseptic Filling Suites.
Develop short/long term strategy, operational plans, and SOPs (Standard Operating Procedures) to align processes and programs with company objectives.
Provide leadership to four senior managers and ~270 indirect reports executing day-to-day manufacturing plant operations. Conduct weekly status meetings to proactively resolve challenges.
Hire and manage employees. Identify top talent for professional development, growth, and promotional opportunities.
Develop and execute comprehensive employee training, mentoring, coaching, and professional development programs to promote cross training and promotion of emerging leaders.
Manage new product development on formulation of drug therapy in partnership with scientist, order fill, clean room maintenance, and technical operations constantly ensuring adherence to stringent FDA and cGMP/GDP global regulatory compliance.
Analyze and manage direct labor budget of $25M, indirect labor of $5M, and equipment budget of$6.5M, ensure precise adherence.
Contribute expertise during monthly operational financial reviews, P&L, balance sheet, new client pipeline. Proactively plan for future demand/capacity and align key business initiatives.
Conduct comprehensive financial analysis of various business units to confirm KPI's tracking to plan and provide P&L insights. Analyze operational variances (yield/labor/material), demand planning and forecasting. Generate detailed reviews and present to stakeholders.
Refine and enhance operations to drive process transformation. Inspire a culture of continuous improvement using systematic Lean Six Sigma processes providing sustainable cost savings while exceeding key business objectives.
Partner with senior leaders to execute portfolio of projects. Devise timelines and allocate appropriate resources for execution.
Focused on robust/repeatable process improvement, cost savings, safety, quality, and compliance ensuring project roadmaps and deliverables align.
Orchestrate 17% on-time delivery enhancement and achieved 93% backorder reduction.
Drive 7.5% YOY lot yield improvement through CI initiatives for right first-time startups and equipment reliability.
Lead strategic planning, build and execution for all IT infrastructure hardware, equipment, and network with $6.5M budget in condensed nine-month timeline for newly formed Woodstock Sterile Solutions.
Research, implement, and fully integrate enterprise-wide applications/systems; ERP, LIMS (Laboratory Information Mgt System), and EHS (Environmental Health and Safety). Provide key oversight on MSP selection process to align with timelines.
Serve as ambassador for launch of “Safety First and Right First Time” culture focused on enhancing safety while producing the highest quality products.
Senior Business Program Manager – Manufacturing & Supply Chain
Microsoft
August 2016 to April 2018
Recruited by former supervisor as industry leader to drive innovative go-to-market solutions for manufacturing/CPG leveraging innovative technologies.
Developed global strategy, key product offerings, and delivery methodology for Microsoft Services across various notable clients within the manufacturing industry leveraging MS Azure, Dynamics 365, and Power BI (Business Intelligence) technology.
Envisioned and developed remote troubleshooting/maintenance capabilities to diagnose/resolve repairs virtually, this resulted in exceptional cost savings and increased efficiency for prominent clients.
Director of Supply Chain & Customer Service
Catalent Pharma Solutions
November 2013 to July 2016
Engaged to lead onsite supply chain & customer service through strategic planning and innovation with a commitment to on-time delivery and quality products.
Provided expertise across sales and operations planning, fulfillment, product development using raw materials/active ingredients, supply chain, and shipping/production.
Led high performing team of 44 direct reports/40indirect reports across supply chain/production planning, customer service, and warehouse operations.
Crafted strategic capacity planning and deployed across 32 BFS manufacturing suites and ensured streamlined execution.
Devised and executed change management plans, identified areas for improvement that reduced costs, drove profitability, and fostered customer loyalty.
Served as point-of-contact for clients to address concerns and promptly resolve issues providing first in-class customer excellence. Fostered long-term customer relationships ensuring high retention and consistently exceeding objectives.
Instrumental in 30% reduction in excess/obsolete and aged inventory through methodical supply/ demand planning.
Conceptualized and deployed fixed production schedule adherence standards for commercial and R&D lines of business to provide accurate measurement of scheduled tasks in proportion to total time expended to complete tasks. This increased adherence from 40% to 92%, well above the industry standard.
Senior Manager of Supply Planning & Project Management
Philips (Consumer Lifestyle Division)
March 2008 to October 2013
Devised innovative strategies and drove key business initiatives across the supply chain by aligning corporate objectives to drive expansive growth for global manufacturing conglomerate.
Led high caliber cross-functional, multi-location team of ~19 staff across Material & Production Planning, Global Supply Management (four OEMs supplying three Market Groups), New Product Introduction and Life Cycle Product Management, ensuring alignment with goals.
Systematically devised and managed annual operating plan for late customization operations comprised of $1.2B in annual sales.
Leveraged expertise to reduce finished goods inventory from 10-weeks to five days by implementing late customization.
Instrumental in leading 25% reduction inventory raw material in <2-years by implementing pull vs. push model.
Championed adoption of Lean practices across front office, this minimized scrap 5%, enhanced supply planning productivity 7%, and improved fill rate 94%.
Senior Program Manager
Philips (Domestic Appliance & Personal Care Division)
April 2005 to March 2008
Led all phases of large facility projects; strategic plans/scope and budgeting emphasizing project stability, quality, and safety.
Scheduled and allocated project resources. Managed condensed timelines and reported status to stakeholders.
Identified performance and operational efficiencies, rapidly mitigated to reduce project costs.
Defined and communicated changes to requirements and closed gaps. Confirmed proper execution to meet goals.
Spearheaded multifaceted supply chain project that reduced DC from eight to three locations. Recognized with Presidents Excellence Award for “Teaming Up to Excel.”
Principal Consultant
Supply Chain Solution, LLC
December 1998 to March 2005
Supply Chain re-engineering consultant, clients included Philips, Unilever, AT&T, Avnet, World Kitchen. Strong experience in ERP implementation (SAP, Oracle Financials, JD Edwards). Extensive experience in implementing postponement strategies for customization closer to point of use, through decoupling final configuration from primary manufacturing site to market distribution centers. Led the following client engagements:
Unilever HPC NA - Manugistics Implementation - Support Demand & Supply Planning (S&OP process)
World Kitchen, Inc. - Implemented Late Customization & using SAP APO DP and PPDS with Asian OEM's•
AT&T / Ameritech - Implemented Supply Planning (MPS) process to manage IT billing improvement projects.
Avnet Inc. - Partnered with Deloitte to implement Value Chain Mapping processes and Kaizen Skills to drive profit improvement initiatives
Philips Oral Health Care -Lead Industrial Integration of Optiva into Philips Domestic Appliance & Personal care division.
Manager of Supply Chain Planning
Unilever, HPC NA
April 1999 to December 2001
Managed both Supply & Demand planning for Hair Spray Styling Aids Category. 200 SKU's, 4 filling plants & 6 RDCs. Lead S&OP process for the product category. Managed team of 3 Supply Chain Planners that were responsible for the following KPI's Forecast Accuracy SKU by RDC, OTIF, Excess & Obsolete Inventory, and Inventory Turns.
Director Business Application Development
Siemens Building Technologies
April 1994 to April 1999
Led team of 25 IT development professionals responsible for implementation & maintenance of Oracle financials ERP system, developed a field service quoting application and a service delivery tracking and billing application.
Manager of Operations
Unilever HPC NA
June 1991 to April 1994
Managed the Formulation & Compounding processes at Chicago IL Personal Care Plant. Oversaw 7 x 24, 5 shift operations for water, alcohol, and castor wax formulations that included FDA regulated OTC products. Implemented the following process improvements - pre-weigh system & process, fisher-provox automated formulation skids, and a manufacturing execution system to manage process steps and critical process parameters.
Material Planner/Buyer
Unilever HPC NA
June 1988 to June 1991
Responsible for ensuring that the right level of chemicals and other raw materials were available for use to meet the plant’s production schedules, while achieving at least 12 inventory turns per year.
Education
Bachelor's Degree, Operations Management & Business Systems Analysis
Northern Illinois University - DeKalb, IL
January 1986 to May 1988
Skills
•Business Operations
•Strategic Planning
•Training/Coaching/Mentoring
•P&L Responsibilities
•Logistic/Transportation Management
•Global Business Strategy
•Cost Savings/Revenue Growth
•Clean Room (Sterile) Facilities
•Supply Chain/Manufacturing/Distribution
•Cross-Team Collaboration
•Business Transformation
•Team Leadership
•Employee Development
•Change Management
•Safety/Quality Focused
•Lean Six Sigma Practices
•Demand Planning
•Budgeting/Forecasting
•Continuous Process Improvement
•Standard Operating Procedures
•ERP Systems, SAP R/4 & APO, Oracle, JDE
•Lean
•Production Management
•Production Planning
•cGMP/GDP
Certifications and Licenses
Six Sigma Certified Green Belt
APICS Certification, CPIM