Carl Henderson

*** ***** ****** ***, **** City, Utah, 84098, US • 602-***-**** • adx8so@r.postjobfree.com Punctual and effective driver with a reputation for dependability, route planning, and excellent customer service. Communications

Team management

Operational improvement

Customer service

[Type] equipment

Familiarity with DOT regulations

Map reading and navigation skills

Relationship development

Vehicle inspections

MS Office

Order picking and processing

Regulatory compliance

Logistics knowledge

Organization

Business operations

Knowledge of state roads and highways

Supervision

Safety and compliance

Budgets

Problem resolution

Safe driver training

Project organization

Team building

Freight expertise

Germanic Languages - Some college (No degree)

The University of Utah - Salt Lake City, UT

Premedicine - Some college (No degree)

University of Kansas - Lawrence, KS

Premedicine - Some college (No degree)

Middlebury College - Middlebury, VT

High School - 1978

Antilles High School - Bayamón, Bayamón

Aircraft Catering delivery driver - August, 2022 to Present Newrest USA - SLC - Salt Lake City, UT

Completed on-time deliveries by selecting the best and most efficient routes. Nuclear Medical Dose delivery driver - February, 2022 to August, 2022 Cardinal Health Nuclear Pharmacy Services - West Valley City, UT Built positive working relationships with customers by responding to questions and concerns. Crowd Liason - January, 2014 to Present

Sundance Film Festival Box Office - Park City, UT

Checked each person's right to enter restricted areas and denied access to anyone who wasn't supposed to be there. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Rideshare Driver - May, 2021 to January, 2022

High Valley Transit - Summit Park, UT

Transported [Product or Service] to [Timeframe] customer locations. Wheel Swing driver - June, 2015 to February, 2021

Federal Express Shipping Center - Salt Lake City, UT Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties. Earned and kept all of the required certifications. Kept track of mechanical issues and reported them to the appropriate service personnel. Transported [Product or Service] to [Timeframe] customer locations. Increased customer satisfaction by resolving [Product or Service] issues. Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Collaborated with [Type] customers to determine their needs and deliver [Type] service. Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys. Looked for industry trends on social media and through online sources. Senior Server - March, 2019 to June, 2020

Stein Eriksen Lodge - Park City, UT

Kept up with current menu items, garnishes, ingredients, and preparation techniques. Double-checked customers' ages for alcohol service and stopped serving inebriated customers. Greeted guests with a friendly smile and offered to bring beverage orders while we discussed menu options. Washed silverware, dishes, cooking utensils, equipment, and displays for buffets, restaurants, and banquets. Added special garnishes and other finishing touches to improve the visual impact of plates and contrast or add flavor to dishes. Sprayed all racked items with hot water to loosen and remove food residue. Was in charge of the closing duties, which included restocking items and reconciling the cash register. Effectively communicated with kitchen staff about customer allergies, dietary requirements, and other special requests. Kept the tables clean by clearing dirty dishes, wiping down surfaces, and refreshing glasses. Cleaned and inspected food preparation areas to ensure that they were clean and sanitary. Calculated charges, issued table checks, and took customer payments. Double-checked menus for current availability and cleanliness. Talked with the chef about other options for guests with food allergies or gluten-free requests. Used dishcloths, hot water, and cleaning products to wipe down and sanitize the food preparation areas. Used dishcloths, hot water, and cleaning products to wipe down and sanitize the food preparation areas. Used dishcloths, hot water, and cleaning products to wipe down and sanitize the food preparation areas. Recommended daily specials, wine selections, and desserts to steer customers toward more profitable items. Assisted in the setup and breakdown of tables and chairs, as well as the decoration of special events and banquets. Checked in on guests to ensure that they were satisfied with their meals and suggested additional items to boost restaurant sales. Served an average of [Number] patrons per day with consistent recommendations for exceptional service at [Type] restaurant. Prepared salads and appetizers to assist the kitchen staff. Prepared and maintained the buffet and salad bar by monitoring potential sources of contamination, checking temperatures, restocking food, and checking temperatures.

Finished the opening and closing checklists, which included emptying the trash, protecting the alcohol, and polishing the silverware. Explained how to prepare various menu items to customers, describing ingredients and cooking methods. Upsold customers and increased table turns by up to [Number]%, outperforming wait staff average sales. All dirty glassware and utensils were transported from the dining room to the dishwashing area for proper cleaning. Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers. I am Bi-lingual.

Read, write, and speak Spanish.

Professional, punctual and well groomed.

Adept at face to face customer service. Excellent. ADDITIONAL INFORMATION

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