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Customer Service Data Entry

Location:
Corpus Christi, TX
Posted:
July 11, 2023

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Resume:

MARTHA ACEVEDO

Logistics

Corpus Christi, TX ****1

adx8sm@r.postjobfree.com

+1-361-***-****

I have a wide range of experience working as In-Direct Contractor as an Office Automation & Logistics, Navy Aviation Maintenance and Army AECOM.

Willing to relocate: Anywhere. Authorized to work in the US. Authorized to work in the US for any employer

Work Experience

Production Control (Material Expediter)

In-Direct Contractor Army Depot - Corpus Christi, TX November 2018 to May 2023

• Performed all Production & Materials functions.

• Received daily materials request for service from the Army Depot, DLA warehouse.

• Input daily requests for service and otherwise maintain the integrity of the data in the Army Depot system.

• Tracked delivery status and truck routes to ensure product is delivered efficiently, ensuring on-time deliveries 95% of the time.

• Received and scanned incoming material either at an assigned work center or by picking up material at a designated supply distribution point, unloads material.

• Prepared requisitions for repairables, parts and/or materials required to meet production shop work schedules.

• Determine schedules for sub-routing considering required date, transportation, and processing time required.

• Prepared items for routing, ensuring proper tagging/documentation and handling.

• Operated material movement equipment such as forklift, roll-lift, scooter and pallet jack to transport materials from and to customer work centers and/or staging areas.

• Conducted monthly audits of inventory and parts ordered to prevent errors.

• Managed budget of over $3M to maintain order production materials and organize delivery.

• Provided reports information and other correspondence to Army Depot Department Head. Personnel Specialist

Coastal Management Solutions, INC. - Virginia Beach, VA December 2016 to August 2017

• Provided customer service to active and reserve members, retirees, and dependents that handled a range of paperwork for the US Navy in a high-tempo office.

• Provided face-to-face support with active duty and civilian personnel.

• Managed command Fitness Reports and Evaluation reports for Officers and Enlisted personnel.

• Charged leave requests and route the appropriate copy to the commands Personnel Support Detachment Office.

• Prepared Separation documents for all types of separations, preparing personnel for retirement/Fleet Reserve.

• Prepared Change of Station (PCS) notification documents for personnel transfer.

• Reviewed and maintained military records.

• Independently process all paperwork and standard actions necessary to process members for assignment, enlistment, reenlistment, promotion, awards, performance evaluation, routine boards, separation, or similar matters and performs a substantive review of records to determine eligibility for actions.

• Provided customer service in person or by telephone, and completed correspondence.

• Reviewed pay accounts and electronic service records to identify and correct irregularities. Review and complete a variety of updates to pay entitlement documents/actions necessary to maintain service members’ pay accounts.

• Administered claims for pay allowances and travel.

• Verified eligibility, determine/authorize entitlements and make adjustments to pay accounts based on standardized military pay rules, regulations, laws, procedures, or operations governing each pay entitlement.

Aviation Maintenance Administration

DynCrop International - Corpus Christi, TX

January 2015 to August 2015

• Performed data processing, data entry and administrative support in the NALCOMIS Optimized Organizational Maintenance Activity (OOMA)Record daily NAVFLIRS in the Aircraft Discrepancy Books

(ADB) via OOMA/NALCOMIS.

• Utilized the current management information system(s) to maintain aircraft forms and records as required by the customer (Military Officers).

• Prepared and submit aircraft/engine management and Inventory Reporting System reports in a timely manner.

• Processed readiness documents, administer the aircraft configuration status accounting program and verify aircraft utilization reports.

• Monitored T6 aircraft configuration status, weight and balance and aircraft inventory data for accuracy.

• Initiated and distributes applicable maintenance forms (VIDS/MAFS) in accordance with established procedure types of maintenance actions.

• Organized and operated libraries of technical publications, reports and related maintenance data.

• Scheduled T6 aircraft inspections.

• Executed clerical and administrative duties such as filing and typing. Education

Associate's in Business Administration

Southern Careers Institute

Skills

• Highly desired. Licensing/Certifications DOD Clearance 2027 DOD Cyber Awareness Hazardous Waste Communications Training FOD Awareness Trained Licensed to operate forklift

• Spanish

• Fluent

• English

• Ability to type a minimum of thirty-five (70) words per minute. (10+ years)

• Experience with automated management information systems: OOMA, NALCOMIS, US Navy Logistics, US Army Logistics Modernization Program

• Operations & Logistics (10+ years)

• Ability to read, write, understand, and communicate the English language and follow verbal and written instruction.

• Fluent

• High degree of knowledge in computer operation and keypunch skills. Proficient in Microsoft Office, Word, Excel



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