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Customer Service Accounts Payable

Location:
Washington, NC
Posted:
July 11, 2023

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Resume:

Deborah B. Everett

*** * ********* **

Washington, NC 27889

adx8rv@r.postjobfree.com

252-***-****

Accounting, Business and Human Resources Professional with a great work ethic. Knowledgeable worker with strong operational, accounting, management, leadership and analytical skills. Able to make difficult decisions using high levels of communication. Knowledgeable with Microsoft Word, Excel, PowerPoint and QuickBooks software. Excellent customer service skills.

Auditor

Wilkinson Insurance Services

March 2021- Present

• Work with companies at their place of business to accurately audit payroll & sales exposures for Workers' Compensation, General Liability, and Garage policies.

• Conducting audits by reviewing the policyholder’s business operations and financial data to determine exposure basis and classification.

• Discussing audit results with the policyholder to ensure understanding of exposures and to maintain superior customer service and relations

• Preparing detailed audit reports utilizing accounting records, custom software, and spreadsheet application to document audit findings

• Communicating with policyholders, clients, and coworkers via email, telephone, and face to face discussions

• Compiling insurance audit reports

• Maintaining a high level of confidentiality, integrity, and attention to detail Accounting Clerk

Season’s Comfort - Washington, NC

May 2021 to Present

• Banking Reconciliation

• Accounts Payable

• Accounts Receivable

• Account Collection

• Deposits

• Payroll/Taxes

• Pull permits with multiple cities and towns

• Customer Service

HR & Accounting Clerk

Town of Plymouth - Plymouth, NC

September 2020 to May 2021

• Accounts Payable

• Billing clients

• Payroll for 40 people

• Deposits

• General ledger balancing

• Interact with Vendors

Accounting Clerk

Lilley International - Williamston, NC

March 2020 to June 2020-COVID

• Account Receivable

• Customer Collection

• Daily Deposits

• Customer Service

• Loan posting and payoffs

• Customer Billing

Account Payable-Temporary

Iconic Marine Group - Washington, NC

2017 to 2018

• Maintain Accounts Payable.

• Audit and Verify Expense Reports.

• Reconcile Vendor Statements.

• Perform day to day financial transactions.

• Interact with Vendors to resolve outstanding issues. Business Office Manager

Dark Water Enterprises - Pantego, NC

2014 to 2016

• Process daily accounts payable and receivables.

• Human Resources.

• Customer service contact.

• Bank reconcilements and deposits.

• Input and process payroll and tax payments.

• Account collection and late fees.

• Interact with vendors for inventory management.

• Provide budget and financial information for business owners. VP/Deposit Operations Manager

First South Bank - Washington, NC

1997 to 2013

Provide management direction to Deposit Administration department to ensure all related policies and procedures are consistently followed.

• Complete and report general ledger reconcilements to executive management.

• Ensure compliance and customer service for Electronic Banking, Remote Deposit, ACH, wire transfers, check returns, cash management, online banking and bill payment services and all other functions processed in Deposit Administration.

• Collection with cash items, return checks and debit card fraud.

• Develop cross training schedules to guarantee coverage for the department.

• Liaison between the Bank and software vendors.

• Ensure compliance and customer service for Electronic Banking, ACH, wire transfers, check returns, online banking and bill payment services and all other functions processed in Deposit Administration.

• Serve as the Business Continuity Disaster Recovery Plan coordinator for Deposit Administration and assist in planning and compliance to ensure continuity of operation for the Bank in the event of a disaster.

• Coordinate all conversion projects in conjunction with core processing vendor, item processing vendor that relate to Deposit Administration.

• Reconciled general ledgers and internal banking accounts.

• Ensure security of the wire system per user. Enact updates to comply with policies, procedures and updates in compliance with Bank Security Act.

• Maintain required data for SOX, ACH, FDIC and State auditors.

• Positive interaction with customers, executive management and internal staff members. Bookkeeper/Pharmacy Technician

Tayloe Hospital Pharmacy - Washington, NC

1994 to 1997

• Data entry and reconcilement of daily account receivables.

• Third party billing and coding.

• Invoicing customers and collection.

• Assisted with prescriptions in the pharmacy.

• Positive interaction with customers, pharmacists and physicians.

• Assisted customer with filing medical claims with insurance companies. Education

Associate of Applied Science in Accounting

Beaufort County Community College - Washington, NC 1997

Associate of Applied Science in Business Administration Beaufort County Community College - Washington, NC Skills

• Professional with a great work ethic. Knowledgeable worker with strong operational, accounting, human resources, management, leadership and analytical skills.

• Customer Service

• Payroll

• Accounts Payable/Accounts Receivable

• ACH

• Account Reconciliation

• Balance Sheet Reconciliation

• Business Continuity Planning

• Disaster Recovery

• Financial Report Writing

• General Ledger Accounting

• SOX

• Journal Entries

• Microsoft Dynamics GP

• Bank Reconciliation

• Auditing

• Financial Statement Preparation

• Financial Analysis

• GAAP

• Office Management

• Internal Audits

• Tax Experience

• Computer Networking

• Microsoft Windows Server

• Financial Modeling

• Help Desk

• Microsoft Excel

• Clerical experience

• Microsoft Office

• Time management

• Accounting software

• Bookkeeping

• Microsoft Word

• Data entry

• Accounts payable

• Accounting

• Microsoft Outlook

• QuickBooks

• Personal assistant experience

• Office Manager experience

Assessments

Customer Focus & Orientation — Highly Proficient

July 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Work Style: Reliability — Highly Proficient

November 2019

Tendency to be dependable and come to work

Full results: Highly Proficient

Medical Receptionist Skills — Highly Proficient

August 2020

Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient

Work Motivation — Expert

June 2020

Level of motivation and discipline applied toward work Full results: Expert

Supervisory skills: Motivating & assessing employees — Proficient November 2020 Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient

Principles of accounting — Familiar

July 2021

Preparing financial records according to federal policies Full results: Familiar

Medical receptionist skills — Highly Proficient

August 2020

Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient

Management & leadership skills: Impact & influence — Highly Proficient June 2020 Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Highly Proficient

Managing accounts in QuickBooks — Highly Proficient October 2021

Using QuickBooks software to manage business

financials Full results: Highly Proficient

HR: Compensation & benefits — Highly Proficient

January 2022

Knowledge of compensation and benefits programs

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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