Charleslyn T. Boyd

*** ******* *****, ***. *****

Slidell, La. 70458

504-***-****

Email: adx8qj@r.postjobfree.com

A Human Resources Generalist with over 17 years of comprehensive HR experience including recruitment and retention, hiring processes, termination procedures, HRIS systems, performance appraisals, benefits administration and employee relations. A self-starter, multi-task customer oriented, an efficiently organized individual who can work independently or in a team environment with the distinction of instituting quality practices to achieve business excellence. Working towards PHR certification.

Professional Employment

Mar 2021 – Present Corporate Recruiter ABM Industries

Perform human resource recruitment to include sourcing, interviewing, conducting orientations and processing onboarding paperwork, verify authorization to work in the U.S., attend job fairs; effectively communicate with candidates and hiring managers, review resumes and applications, create and publish job vacancies by advertising on internal and external job boards; maintain applicant tracking system.

Jan 2021 – Mar 2021 Benefits Enrollment Specialist Delta Administrative Services

Prepare for, implement and manage benefits enrollments; setup new and late enrollment meetings; meet with clients, brokers, and TPA in relation to benefit plans; administer plans to clients that are PEO, ASO, or MEP; process and monitor employee enrollments, changes and requests; assist with the administration of COBRA, Flexible Spending Accounts, Health Spending Accounts, Section 125, 401(K); responsible for file maintenance and record keeping of all benefits related to new hires, renewals, and terminations; coordinate transfer of data to external contacts for services, premiums and plan administration; evaluate and revise internal processes to reduce costs and increase efficiency.

Mar 2018 – Jan 2021 Human Resources Benefits Coordinator Sewerage & Water Board of New Orleans

Provided benefit administration in the various benefit plans to include the processing of all new enrollments and benefit changes for current employees and retirees in accordance with applicable contracts and laws; conducts new employee benefits orientation; assist employee’s with enrolling in medical, dental and vision insurance plans; schedule and conduct the annual benefits open-enrollment process to include informative meetings for all benefits; serves as a liaison between employees and benefit carriers and provides assistance in resolving employee benefit related issues; resolve employee issues with insurance providers and other benefits administrators; review bi-weekly and weekly payroll deductions; provides information to eligible retirees regarding the annual Medicare enrollment and Medicare advantage plans; updates database with address changes and benefit election changes; update the HRIS system with employee insurance changes and insurance rate and benefit changes; performs duties and maintains records in accordance with confidentiality and privacy laws.

Aug 2017 – Mar 2020 Screener U S Security Associates, Inc.

Conduct the screening of passengers, baggage and/or cargo to ensure compliance with Transportation Security Administration (TSA) regulations. Operate security equipment such as x-ray machines and hand wands at screening checkpoints at the New Orleans Cruise Ship Terminal.

Charleslyn T. Boyd, Resume

Page 2

Oct 2015 - Feb 2016 Human Resource Coordinator Ochsner Medical Center (Spherion Staffing)

Answered incoming calls related to employment and employee benefits; worked on special projects within the department; maintained the HR calendar through Microsoft Outlook and scheduled meetings and interviews.

Sept 2015 – Oct 2015 Human Resource Coordinator Brown’s Dairy (Spherion Staffing)

Performed human resource recruitment, orientation and coordination of new employees;

received and reviewed employment applications and resumes; evaluated applicant’s work history, education/training, job skills, salary desired, and physical/personal qualifications; interviewed and screened applicants; tracked applicant processes; input new hire info in E-Verify; conducted employee exit interviews and processed background checks; performed reference/background checks on potential applicants; extended offers of employment to both exempt and non-exempt applicants; developed sources of qualified applicants by contacting outside agencies such as

vocational-technical schools, colleges and universities, public agencies, walk-in applicants, and productive networking to maintain and expand base of contacts.

May 2000 - May 2012 Human Resource Specialist/Executive Secretary/Program Analyst

Northrop Grumman Corporation

Interviewed and screened applicants; sourced candidates through advertising, internet, college recruiting and attended job fairs; tracked applicant processes; performed reference/background checks on potential applicants; coordinated travel and relocation; extended offers of employment to applicants; developed and produced data into PowerPoint slide presentations in support of weekly, monthly and quarterly reviews as well as other special meetings requiring program status and progress metrics; maintained and tracked employee information some of which were of a confidential nature; created, designed and coordinated departmental organizational charts and maintained the department’s position descriptions, PASs (Performance Assessment System) both electronic and hard copy and participated in salary surveys; processed and maintained department

requisitions, position descriptions, organizational charts, PAS/Objectives and employee training files and records; served as Executive Secretary to an Executive and Vice President in an efficient, confidential and organized manner; maintained the Action Items database to ensure

timeliness in completing assigned items; executed personnel status changes and employee separations and obtained proper signatures for processing to Human Resources; composed,

compiled and prepared routine correspondence; created and calculated executive expense report for travel reimbursement; conducted all activities on a highly confidential basis and maintained a tactful and discriminating attitude toward employees and all visitors.

June 1998 – May 2000 Employment Specialist Xavier University

Completed all recruitment and employment activities including placing advertisements in print media and on the Internet, job fairs, distributing job announcements, and complying with all federal, state, and municipal employment regulations; processed Personnel Action forms for new hires, merit increases, transfers, re-hires, and promotions/demotions; completed federal and state employment compliance reports; designed Inter-active Web page for entry to senior level management positions; negotiated recruitment package incentives and employment contracts; received, reviewed, and distributed applications/resumes of qualified applicants to departments for interviews; processed employee and student payrolls; participated on committees as appointed.

Charleslyn T. Boyd, Resume

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Aug 1986 – June 1998 Human Resource Analyst Board of Commissioners of the Port of New Orleans

Performed personnel recruitment, orientation and coordination of new employees; managed recruitment selection and placement programs for all Board employees ranging from unskilled laborers to skilled trades, and professional employees; developed sources of qualified applicants by contacting outside agencies such as vocational-technical schools, colleges and universities, public agencies, walk-in applicants, and productive networking to maintain and expand base of contacts; conducted employee exit interviews which included the completion of various forms and recommended employees for subsequent interviews with department managers; received and reviewed employment applications and evaluated applicant’s work history, education/training, job skills, salary desired, and physical/personal qualifications; acted independently in establishing goals, priorities, and procedures required for effectively implementing assigned programs; conducted training on interview and recruitment techniques to co-workers in paraprofessional roles; re-designed orientation package for the Port of New Orleans; interpreted Civil Service rules and regulations and Board policies and procedures regarding recruitment, selection and placement for management, employees and applicants; designed and posted employment advertisements for recruitment purposes; monitored hiring practices to ensure supervisory personnel selected and/or rejected applicants in conformance with legal requirements, particularly EEOC, FMLA, FLSA and ADA guidelines and department policies; handled employee and management inquiries and

complaints and ensured quick, equitable and courteous resolution; letter and memo writing, conferred with all levels of management including interaction with top level executive management.

Education

Delgado Community College

Associate Degree/December 1989/Business Administration

Skills

Microsoft Office: Outlook, Word, Excel, PowerPoint; Prism/Kronos/Vurv/Taleo/ADP/Lawson, and Banner HR Systems; First Publisher, IBM Selectric typewriter, 10-key adding machine; Xerox and Kodak copiers; Facsimile (Fax); Dictaphone, Bookkeeping, Accounting, Typing (75wpm), Tape Transcription, Microfilming and Speed Writing

References

Furnished upon request

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