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Customer Service Data Entry

Location:
Hodges, SC
Posted:
July 11, 2023

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Resume:

*** ******* **

Greenwood, SC *****

864-***-**** Cell

*****************@*****.***

CAREER OVERVIEW

Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines.

SKILL HIGHLIGHTS

Meet deadline Exceeds goals

Self-starter Planner

Typing 75-80 WPM Administrative support

Microsoft Office skills Spreadsheets

Microsoft PowerPoint Microsoft Word

Staff motivation Customer Service

Filing and data archiving Telephone Skills

Attention to detail Quality Assurance

Organizational Skills Internet Research

Multi-Task Easy Worship 2009

CORE ACCOMPLISHMENTS

Computer Proficiency

Created PowerPoint presentations that were successfully used for business development.

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Administration

Answered multiple phone lines, transferred calls to corresponding departments, filed records accordingly.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

PROFESSIONAL EXPERIENCE

June 2020 to Present Scentsy Corporation

Independent Consultant

June 2012 to American Greeting

February 2014 Greenwood, SC

Part Time Merchandiser

Weekly routine visits that include organizing, scanning / placing orders, and stocking products.

Seasonal, Promotion, and New Store Revisions.

Daily online Administrational work.

April 2008 to Hodges Elementary

March 2009 Hodges, SC

Lunchroom Staff

Prepared and served meals to students.

June 2000 to Anderson County

April 2008 Anderson, SC

Tax Offices (Treasurer, Auditor, and Assessor)

Prepared and drafted all outgoing correspondence in a timely manner.Organized charts regularly in accordance with tax office policy and procedures. Performed regular telephone contact with providers to discuss status of rebilling and reimbursement process to ensure tax resolution. Successfully handled 60 to 80 Legal Residence Applications per day. Updated tax payer accounts and information on a daily basis. Managed incoming and outgoing calls for busy tax office. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development. Assisted taxpayers in preparing prepay for Mobile Homes leaving the County. Prepared tax bills for Automobiles, Boats and Mobile Homes. Prepared City permits for Mobile Homes. Calculated taxes for Department of Revenue/Personal property, Department of Natural Resources/Boats and Local Business.

May 1990 to Oakwood Childcare

June 2000 Anderson, SC

Pre-K Teacher and Caregiver

Responsible for three and four year olds.

Maintain a daily lesson plan using Abeka Curriculum. Organized creative activities to accompany weekly lesson plans.

Maintained a daily program in a classroom setting which included Pledges, Prayer, Daily Lessons, Storybook Time, Poem Time, Songs, Snack, and Activity Time.

Activity time included one or more of the following: Painting, Arts and Crafts, Coloring, nature walk, field trips, etc.

Maintained a one on one relationship with parents.

Other experience:

Office Help - answering phones, checking children in and out, assisting parents with payment of child care and any other concerns.

Infant Room Helper – assisted in feeding and changing infants.

Afterschoolers – helped children with homework and organized creative activities.

Kitchen Helper - assisted with preparing lunch for children.

VOLUNTEER SKILLS / HOBBIES

APRIL 2008 to New Life P.H. Church

DECEMBER 2009 Hodges, SC

CHILDREN/YOUTH DIRECTOR- ASSOC. PASTOR

Assisted husband- We were responsible for overall management of the Youth and Children’s programs.

December 2009 to F.B.C Harleyville

May 2012 Harleyville, SC

YOUTH LEADER

I am responsible for overall management of the youth and youth programs.

CHILDREN’S COORDINATOR

I am responsible for overall management of the children’s programs- (children’s church, bells, children’s choir, drama/plays)

INTERPRETIVE MOVEMENT TEAM (SIGNING)

Responsible for teaching a group of 8.

WMU PROGRAM DIRECTOR

I am responsible for our monthly WMU programs.

KEENAGER’S

I am responsible for the overall management of the senior program (55-up)

PRAISE TEAM/CHOIR

I am responsible for leading the congregation in praise songs.

POWER POINT/ANNOUNCEMENTS

I am responsible for preparing the Announcements and Sermon Power Points for Sunday Sermons using Easy Worship 2009.

RELAY FOR LIFE CAPTAIN

I am responsible for overseeing the planning of our activities for the night of Relay for Life. I am responsible for 14 team members. We raised over $125,000 For Cancer.

Michelle L. Wiles



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