Kathy Luke

Bellevue, NE

adx8pr@r.postjobfree.com

+1-229-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Receptionist

H&R Block - Moultrie, GA

December 2018 to April 2022

• Greet clients in a personalized, friendly, and inviting manner.

• Match clients with the best-suited tax professional for their needs

• Schedule clients how they would like to be scheduled

• Handle client exits by ensuring all current and future needs are met

• Maintain office cleanliness and organization of resources with team members

• Ability to multi-task

• Strong organizational and time-management skills

• Knowledge of cash register operations

• Knowledge and experience with a Windows based computer system Executive Assistant to the CEO/President

Bell Plantation Inc

January 2013 to March 2017

• Provided HR administrative

• Provided accounting assistance with the Bank reconciliations, credit card reconciliations, etc.

• Monthly safety training for all employees

• Executive Assistant to the CEO/President

Snelling Personnel, Office Team

June 2008 to July 2010

Provided administrative, accounting, and assisted on special projects to various companies. HR Administrator

Atlanta Gold Corporation

November 2006 to December 2007

• Responsible for all the Human Resources processes & practices for all employees, including payroll, health, dental, vision insurances, and the 401K Plan.

• Responsible for accounts payable/accounts receivable and the bank reconciliations.

• Assisted with the budget and cash call requirements for the company

• Document Control coordination for Engineering, i.e. maps, drawings, documents, etc.

• Responsible for completion of special projects from General Manager/V.P. of Operations and Engineers. I was laid off because the investors' money did not come through. Snelling Personnel, Kelly Services, Remedy Staffing, BD Employment Solutions, and Northwest Staffing September 2003 to October 2006

Provided administrative, accounting, call center environment, and assistance on special projects to various companies.

Business Operations Specialist

Bechtel BWXT Idaho, LLC (BBWI) and Lockheed Martin Technologies October 1994 to September 2003

Idaho National Laboratory - Bechtel BWXT Idaho, LLC (BWI) and Lockheed Martin Technologies

• While maintaining an "L" security clearance, processed new and renewed contracts for all the subcontractors for BWI's Safeguards and Security Department

• Including background investigations

• Set up EAP interviews

• Exit interviews

• Work with subcontract administrators on contracts

• Coordinated project close out procedures

• Implemented systems to manage project scope, schedule, cost, risks, resources, consultants/ contractors, contracts and communication

• Ensured contract compliance and oversee production of project control documents and deliverables.

• Have 15+ years experience in document coordination. Document Control Coordinator for procedures, work orders for telecom/data networks engineers and technicians for the Information Resource Management (IRM) and the Security directorates.

• Created and/or revised Management Control Procedures.

• Responsible for all of the training documentation for the Security directorate.\

• Trained the security guards.

• Administered the telecommunication billings & journal entries (over 10,000 lines per month).

• Audited the telecom subcontractors' time sheets for payroll I was the IRM Records Management Coordinator. I was laid off by the Involuntary Separation Program. Administrator

Bechtel BWXT Idaho, LLC (BBWI) and Lockheed Martin Technologies May 1989 to September 1994

Idaho National Laboratory - EG&G Idaho, Inc.

• While maintaining an "L" security clearance, I provided high-level administrative support to the Director, Department Manager, Unit Managers, and to the Vice President of Information Resource Management.

• Managed the other secretaries in the division.

Quality Assurance Secretary

Citicorp Services, Inc

July 1986 to April 1989

• Provided high-level administrative support to the Department Manager and employees.

• Coordinated the corporate audits.

• Published the global Service Quality monthly reports which went out to Citicorp/Citibank subsidiaries internationally.

• Prepared monthly financials, budgets, forecasts and accruals. I was being promoted to an Auditor before moving to Idaho.

Sr. Customer Services Clerk I

City of Plant City - Plant City, FL

November 1977 to August 1982

• Responsible for all city water meter books reading, coding, and billing.

• Responsibility of deciding which customer water service had to be turned off for non-payment.

• Handled customer complaints/concerns on their water/sewer/garbage bills.

• Received payments for the city bills (cash and checks).

• Balanced cash drawer everyday (bonded for $10,000).

• Handled new connections of water and sewer for new constructions.

• Administrative responsibilities including processing payroll for the City for two years. Education

Bachelor of Science in Human Resources, Training and Management Idaho State University - Pocatello, ID

August 1999 to May 2007

Skills

• Bank Reconciliation

• Journal Entries

• Project Implementation

• Accounts Payable

• Bookkeeping

• QuickBooks

• Document Management

• Telecommunication

• General Ledger Accounting

• Human Resources

• Account Reconciliation

• Office Management

• Accounts Receivable

• Payroll

• Word processing

• Filing

• Customer service

• Editing

• Documentation review

• Communication skills

• Cashiering

• Computer literacy

• Computer skills

• Workday

• Personal assistant experience

• Microsoft Office

• Organizational skills

• Forecasting

• Human Resources Management

• Budgeting

• Benefits Administration

• Tax Experience

• Employee Orientation

• Pivot tables

• Analysis skills

• Microsoft Excel

• Accounting software

• Accounting

• 10 key typing

• Windows

• Leadership

• Office experience

• Front desk

• Multi-line phone systems

• Calendar management

• Data entry

• Typing

• Phone etiquette

Certifications and Licenses

Senior Professional in Human Resources

Professional In Human Resources

Assessments

HR: Compensation & benefits — Familiar

February 2022

Knowledge of compensation and benefits programs

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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