FOOD SERVICE
Resume:
Sherry Peace
Durham, NC 27704
OBJECTIVE:
A ServSafe Certified, service-focused, dedicated professional seeking a position that presents an opportunity that will permit me to demonstrate outstanding customer skills and abilities in an environment which offers training and growth potential. WORK EXPERIENCE:
Durham Public Schools
Child Nutrition Service (CNS) 07/25/14 – 06/05/23
Run register to check out students/staff paying with cash, check, or lunch accounts. Count money in register at the beginning/end of shift, prepare/drop off funds for deposit. Produce, maintain, store, and prepare food products in accordance with health, school, and ServSafe regulations/standards.
Operate kitchen equipment safely and efficiently.
Complete tasks and activities in a timely manner as assigned by management. Complete required paperwork accurately and according to company standards. Create a safe environment for children, guests, and staff. Follow company guidelines as well as policies and procedures in the areas of demonstrating excellent customer services, time, attendance, and promotion of teamwork. Hardee's, Durham, NC
Cashier/Cook 10/2011 - 06/18/14
Run register to check out customers.
Count money in register at the beginning/end of shift Produce, maintain, store, and prepare food products in accordance with health regulations/standards. Operate kitchen equipment safely and efficiently.
Complete tasks and activities in a timely manner as assigned by management. Complete required paperwork accurately and timely according to company standards. Follow company guidelines as well as policies and procedures in the areas of demonstrating excellent customer service, time, attendance, and promotion of teamwork. Little Caesars, Durham, NC
Cashier/Cook 06/2009 - 9/2011
• Served customers according to the Ten Customer Service Standards, the Five Priority Guidelines, the Remedy Process, and the telephone and front counter procedures.
• Prepared high quality products consistently by following recipes, specifications and procedures as described in the C.A.R.D.S. materials and as shown on the station job helpers.
• Displayed proper image as outlined in the orientation and training handbook and as directed by management.
• Cleaned and organized workstations and other assigned areas to maintain the standards for restaurant image.
• Practiced safety and security procedures as defined in the orientation and training handbook and by government agencies.
• Followed policies, procedures, and standards of conduct outlined in the orientation and training handbook and directed by management.
Burger King, Durham, NC
Cashier 01/2004 - 6/2006
• Interacted with customers by obtaining menu orders, processing payments, and responding quickly and appropriately to customers' needs.
• Prepared food products based on recipes.
Followed standards in maintaining safety and cleanliness of work environment. Operated Point of Sale terminal or cash register.
Processed customers' order with accuracy and timeliness Performed regular inventory of supplies and materials. Developed a comprehensive knowledge of products and services offered. Maintained cleanliness of work area to ensure health and safety standards are met. New Image Detailing, Durham, NC
Shop Foreman 01/2004 - 6/2006
• Lead, trained, and managed the technicians.
Interacted with customers by obtaining service requests, processing payments, and responding quickly and appropriately to customers' needs.
Performed final inspections of completed work to ensure high quality service. Demonstrated continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. Maintained accurate work records necessary for month end reconciliation. Used Equipment Management Information System to access and record work order information. SKILLS AND ABILITIES:
Great Communicator
Excellent Interpersonal Skills
Flexible, Team Player
Attention to Detail
Hard-working, self starter
EDUCATION/CERTIFICATIONS:
High School Diploma
ServSafe Certification
REFERENCES:
Professional letters of reference can be furnished upon request.
Contact this candidate