Scrum Master Project Management

WAKUNA TATA NADINE

adx8o2@r.postjobfree.com

SCRUM MASTER/KANBAN LEAD/AGILE COACH

PROFESSIONAL SUMMARY

- Collaborative, Responsible, Committed, and knowledgeable Certified Scrum Master with over 7 years of experience working in collaboration with cross functional and self - organizing teams. across various business areas to deliver cost-effective, high-performance solutions to meet, challenging business demands.

-Experience in the IT industry, implementing Agile and promoting Agility to ensure delivery of products to customers in a short time, with best quality and value to people and society.

-Provide guidance, implementation, training, mentoring to organizations in adopting agile mindset.

- In-depth knowledge and hands-on expertise in implementation of project life cycle in various phases and stages of Software Development Life Cycle (SDLC) in Waterfall, Agile (Scrum, XP, Lean, Kanban).

-Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgement to the removal of impediments.

- keeping teams focused and delivering success in rapidly evolving and dynamic environments.

- Developed efficient business relationships with various client teams to process and support requirements, develop tactical and strategic plans to implement technology solutions and effectively managed client expectation.

- Exceptional written, verbal, analytical and organizational abilities

-Proven leader with a highly motivational style, a solid reputation for building highly motivated teams and developing innovative solutions.

-Energetic, competitive achiever who can manage multiple priorities and perform in a fast-paced, rapidly changing environment.

EDUCATION

-Master’s Chemical Engineering Babes Bolyai University Cluj Napoca, Romania.

-Master’s Environmental Engineering, School of Public works Yaoundé, Cameroon.

-Bachelors in chemistry with Minor in Pharmaceutical chemistry University of Buea, Cameroon.

CERTIFICATIONS

-Certified Scrum master by Scrum Alliance

-Scrum Master Accredited Certification (SMAC) by scrum Institute.org

-Scaled scrum Expert Accredited Certification (SSEAC) by Scrum Institute.org

-Project Management Professional from PMI

MANAGEMENT AND TECHNICAL SKILLS (APPLICATIONS/TOOLS) Azure, XP, Excel, PowerPoint, Service Now Devops (CE/CI/CD), SQL, BDD, Root cause Analysis, Software Development lifecycle, Data Analytics, Version one, Power BI, Visual Management, Agile Project Management, Coaching and Training, Facilitation and team building, Project management, Project Roadmap Development, Continuous delivery, SDLC, Kanban Agile software development, Agile Estimation, MS Office Suite, MS Office 365 & MS Project, Jira, Rally, Adobe Acrobat, Power BI Rally, TFS, Version one, Confluence, SharePoint, Microsoft Teams, Miro, Zoom, WebEx, Google hangouts, Skype for business and outlook SAFe, Scrum, Kanban, Lean, Jira, Confluence, Rally. SPECIALTY SKILLS

Visual Management, Agile Project Management, Coaching & Training, Lean Agile Release Process, Extreme programming, Kanban Agile software development, Continuous integration, Continuous Delivery, Facilitation and Team Building, SDLC Project Management, Development team training, Coaching, and mentoring Strong Agile mindset, Project Roadmap Development, Planning and Coordination Agile Team Facilitation/ estimation. PROFESSIONAL EXPERIENCE

ARCONICS CORPORATION AUGUST 2022 – PRESENT

SCRUM MASTER/ KANBAN LEAD/AGILE COACH

-Brought in Agile best Agile practices such as time boxing, continuous integration, code/ design reviews, transparency, accountability, product visioning, technical debt reduction, self-management, empowerment, and role training which resulted in realized velocity improvement.

- Help drive continuous improvement via Inspect and Adapt workshops.

- Created and conducted training courses for teams related to agile best practices which greatly improved and boosted team performance.

- Trained the teams to write good user stories, prioritize the work based on business value and handling of the tasks by the team.

- Placed substantial efforts on team member role training and provided Metrics to leadership to increase transparency and maximize efficiency.

- Manage and optimize the flow of value through the program using tools such as using Jira, Jira Align, Wiki/Confluence.

-Facilitate periodic synchronization meeting to create alignment, escalate and track Risk and impediments within the Agile release train.

- Help to guide and manage the teams through the delivery of software and services, embracing and casting the Agile mindset across client spaces.

- Provide guidance in Agile, Scrum, SAFe and leads Agile delivery teams consisting of a mix of organization and possibly contractor/vendor staff.

- Lead program management through Agile transformation by working with the business Agility team to provide Agile training and best practices

-Drive continuous improvement via retrospectives, Inspect and Adapt workshops.

- Coordinate with Agile Institute to teach Scrum, Kanban, and SAFe workshops and certifications. - Made sure all fortify Scans were worked on by setting up daily calls with Tech leads, Monitoring the fortify tool and identifying false positive.

FISERV COMPANY

NOVEMBER 2020- JUNE2022

Role: Scrum Master/Kanban Lead/Agile Coach

-Coordinated and participated in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.

- Facilitating effective and efficient meetings and Agile rituals including Release and Sprint Planning, Sprint Reviews and Retrospectives, and Daily Stand-ups

-Established and supported communities of practices to promote organizational understanding of Agile roles and to help individuals develop into them.

- Managed the insight and opinions of multiple stakeholders and helped to develop project specs, manage the project plan and work with teams to execute on plans and release functionalities for the Mobile and Banking Application

- Developed and followed agile project management plan (Agile Ceremonies)

-Facilitated in building requirements log (product backlog) with cost estimates and priority.

-Leading Scrum events: Scrum Daily standup, Sprint Planning, Sprint Review, Sprint Retrospective and constantly refining the backlog.

- Practiced Scaled Agile (SAFE) while reporting work/release updates to and collaborating with the Release Train Engineer in Program Increment planning.

-Determined the team capacity (velocity) from historical data. Created RACI charts, work Break down structure (user stories) and corresponding activities (tasks).

- Improved team velocity by incorporating capacity planning into sprint planning sessions.

- Worked with product owners to prioritize, validate User Stories, and identify channels for improvement.

- Coached team towards completing tasks successfully, on-time and resolving obstacles encountered by team members.

- Monitored the project progress and radiated the information to stake holders. Identified and mitigated team risks and impediments (Blocking issues/problems, Critical Defects) daily.

-Maintaining transparent communication into the team’s work through product and sprint backlogs, metrics, and other cross-functional communications

- Advocating for Agile principles and sharing the “how and why” to educate team members, coaching and supporting continuous process improvement within the team.

- Finding solutions and being opened to receiving new ideas from team members

- Creating and maintaining an environment of openness, respect, and honesty amongst the team

-Fostering proper communication and protecting the team from external interference

-Coached and mentored software development teams who used java and java script. COMPUTER INFORMATION SYSTEMS AND HEALTHCARE INC (CIS&H), LANDOVER, MD SCRUM MASTER/AGILE COACH

DECEMBER 2018- AUGUST 2020

-Facilitated daily scrums, sprints planning, reviews, and retrospectives, Gathered and reported Scrum team statistics to stakeholders.

-Assess the Scrum Maturity of the team and organization, worked closely with the teams to identify, resolve, and remove impediments.

-Ensure that increments were completed in a timely manner.

-Maintained relevant metrics to help the team monitor their performance, made sure that team members performed at their highest capacity with no pressure from outsiders.

- Risk mitigation – by constantly adapting the product.

-Encouraged continuous improvement in engineering practices to improve code quality and delivery.

- Helped others not part of the team, understand the values and principles of scrum and what it means to be Agile.

- Enforced scrum and Kanban principles as a scrum master that resulted in reduction of Cycle time thus, increasing the team’s throughput.

-Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.

- Facilitated Agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.

-Removed obstacle for the team by escalating an issue to leadership resulting in early delivery of customer issue solution.

- Championed cultural change and collaborated with other Coaches on plans and techniques for accelerating and advancing the organization's transformation.

-Developed and delivered team and organization training materials and workshops, building knowledge and skills to facilitate Agile transformation.

-Mentored teams, leading them to be self-directed with strong accountability, decision making, conflict resolution and transparency.

-Championed Agile software development best practices and acted as a coach to the Scrum teams.

BF2 Financial Services, Charlotte NC

November 2016 – December 2018

Role: Scrum master/ Kanban Lead/ Agile coach

- Conducted daily scrum stand up, sprint planning, product backlog, and sprint review and sprint retrospective meetings.

- Ensured work was done without, dictating, or assigning the work and without coercion.

- Developed and managed visual system to track progress of work during sprints and projects.

- Encouraged and facilitated cross-team coordination and collaboration.

-Provided leadership, direction, and coaching to the team to encourage adoption of good agile practices.

- Prepared and coordinated project proposals and schedules.

- Conducted technical training sessions regarding Agile development methods.

-Assisted with internal and external communication, improving transparency, and radiating information.

-Tracked data from the sprint process and report regularly to facilitate understanding of where we are and what can be improved on.

-Worked with Product Owner, Team, Management and Organization especially with respect to grooming and maintaining the product backlog.

-Created and conducted training courses for new Scrum master’s and teams related to agile transformation, best practices, understanding and improving team dynamics and team performance.

- Protected team from internal and external distractions to help them focus on daily QA activities to be productive and growing in ability

- Coached leaders and teams through the transformation and provided the necessary training and references to enable the ideal management and team structures.

- Communicate and document project status and strategic recommendations to team members and senior management on a regular basis and escalate issues accordingly through the appropriate channels.

- Effectively and efficiently plan and prioritize all resources working across project(s) based on scope of work and project goals.

- Actively monitor project risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance.

- Mentor Junior Scrum master’s on best facilitation techniques of Backlog refinement, Daily standup, Sprint Planning, Sprint Review & Sprint Retrospective meetings.

- Managed Agile transformation Design-Pilot-implementation process by mentoring, coaching, and training junior Scrum Masters, Product Owner, Scrum Team members and a few members of senior management.

- Created a model for defects handing which focuses on shifting left where defects are captured earlier in lower environments before getting to production.

- Provide necessary guidance during the Inspect & Adapt session such as identifying the most critical issues to resolve and root cause analysis

-Provided guidance on team interdependencies and risk resolution using the ROAMing grid where risks are Resolved, Owned, Accepted or Mitigated.

COUNTRY Financial – Oklahoma City, OK

February 2015- October 2016

Role: Scrum master/Kanban Lead/ Agile Coach

• Responsible for supporting 2 cross-functional teams under separate frameworks to deliver complex software development projects on time & budget.

• Assisted the product owner with managing the insight and opinions of multiple stakeholders, & customer responses to ensure proper prioritization of the product backlog.

• Used effective communication skills to resolve conflict within the development team without affecting or compromising the group's autonomy.

-Planned and managed work activities of at least two software development/test teams (Web Portal, Dealer Onboarding) working closely in conjunction with business teams.

- Conducted Daily standup, Sprint Planning, Sprint Review & Sprint Retrospective meetings. - Determined the team capacity (velocity) from historical data. Created Work Break down structure (user stories) and corresponding activities(tasks).

- Monitored the project progress and radiated the information to stake holders, Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.

- Communicated the progress to senior management through Burn down Charts. Monitored the Quality through metrics and mentored team through the project management processes.

-Collaborated closely with SMEs to identify and analyze core requirements and key features for call center operations projects.

-Facilitated user interviews and workshops to gather and analyze user stories.

- Developed crucial functional requirement specifications, creating detailed use cases and process flow diagrams to support functional specifications.

– Conducted meticulous GAP analysis while successfully reengineering key business processes to increase operational efficiency and alignment of business unit objectives.

- Gathered and reported Scrum team statistics to stakeholders, Assess the Scrum Maturity of the team and organization.

- Worked closely with the teams to identify, resolve, and remove impediments, ensure that increments were completed in a timely manner.

-Maintained relevant metrics to help the team monitor their performance. OKLAHOMA GAS & ELECTRIC CO., OKLAHOMA CITY

JANUARY 2014 – DECEMBER 2014

ROLE: PROJECT MANAGER/ PROJECT SCHEDULER

-Assist in setting up tasks and sub tasks to ensure satisfactory realization of project contract requirements as scheduled.

- Interact with customers and project staff to schedule work and coordinate assignments.

- Inform management of risks affecting project profit, costs, schedules, and client relations.

- Analyze critical path and constraints to determine effect of changes to schedule and recommend work- around.

- Support project management team to maintain timely and effective change management processes, procedures, and systems.

- Assist project teams to develop and maintain periodic status reports to keep management informed on project progress.

-Log all new information into the database and provide scheduled reports for contract coordination and reporting purposes.

-Log project timelines and maintain database of tasks and their status

- Monitored the project progress and radiated the information to stake holders.

- Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) daily.

- Communicated the progress to senior management through Burn down Charts.

- Monitored the Quality through metrics and mentored team through the project management processes.

-Collaborated closely with SMEs to identify and analyze core requirements and key features for call center operations projects.

- Communicate and document project status and strategic recommendations to team members and senior management on a regular basis and escalate issues accordingly through the appropriate channels.

- Effectively and efficiently plan and prioritize all resources working across project(s) based on scope of work and project goals.

- Actively monitor project risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance.

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