Customer Service Payroll Operations

Herve Laurent adx8nm@r.postjobfree.com

*** ******* ****** ********, ** 11226 917-***-****

Dynamic, results-oriented, and highly-motivated professional with 18 years of experience in procurement,

payroll coordination, and office administration. Extensive interpersonal skills with the ability to reach goals, meet deadlines, and solve problems creatively with a pleasant and professional attitude. Dependable, thorough, and well-organized individual who is dedicated to work effectively while focusing attention on key priorities based on company needs. Proven ability in facilitating procurement and vendor reviews to resolve issues related to established terms and conditions. Experienced in cultivating and maintaining productive business relationships with business partners, vendors, and suppliers. Communicator with proven analytical skills to develop procurement solutions for cost effective operations. Equipped with an excellent work ethic, a strong sense of responsibility and leadership, and a commendable record of dependability, pooled with absolute integrity.

Areas of Professional Expertise:

Contract Management

Collaborative Teamwork

Vendor Management

Superb Negotiating Skills

Material Supply Solutions

Project Management

Supplier Relationship Management

Expertise in Customer Service

Vendor Identification

Diamond “Power” Consultancy, Inc. Brooklyn, NY

Payroll Consultant June 2015 – Present

Serve as procurement consultant in the following areas: Procurement System Installation, Business Process Reviews, Strategic Procurement Advice, Procurement Training, and Business Development Initiatives.

Responsible for processing a Weekly payroll for Union employees for a total of 350 employees and responsible for processing a Bi-weekly payroll for a total of 130 employees

Process and transmit bi-weekly payroll, wire transfer funds for taxes, and DD and Reviewed in ADP timesheet for accuracy and transmit bi-weekly payroll

Create bi-weekly Bank Reconciliation for operating accounts

Lead as an Engagement Consultant in securing Government Procurement Contracts in Office Equipment and Supplies, Information Technology, Professional and Consulting Services, and General Support Services.

Provide organizational leadership for team of Sales Consultants to maximize results on sales to win ratio.

Direct, review, and approve major sourcing decisions and contractual agreements. Maintain and expand vendor relationships to effectively achieve costs savings and identify new supplier solutions.

Source and evaluate bids to ensure that procurement strategies are in line with established budgets.

Experience in operations and purchasing to increase sales efficiency and profitability of inventory levels.

Negotiate pricing agreements, resulting in profit/quality improvement via a reduction in purchasing costs.

Jacob K. Javits Convention Center New York, NY

Purchasing Agent – Buyer 2006 – 2015

Purchased the highest quality of merchandise at the lowest possible price and in the appropriate amount.

Complied with governmental law and division procurement policies. Prepared solicitation documents, such as: Information for Bid, Request for proposal, Request for Information, and Request for Quote.

Efficiently evaluated order and bid documentation (e.g. requisition, change orders, bids, etc.) for the purpose of ensuring proper acquisition of supplies and services with compliance to established guidelines.

Tracked procurement for supplier compliance with negotiated terms and delivery dates. Coordinated returns and services problem with suppliers. Managed work flow in Oracle and supporting systems.

Keenly analyzed prize proposals, financial reports, and other data to determine reasonable prices.

Controlled purchase and supply of all items and services. Negotiated price and terms of products.

Managed, developed, and improved purchasing team. Benchmarked performance of the Supply Chain.

Established terms, pricing, quality requirements, delivery, and contracts. Adhered to company policies with particular regard to accounting procedures. Gave sourcing input to colleagues to aid business planning and development. Made recommendations and advised management on all purchasing issues.

Jacob K. Javits Convention Center New York, NY

Payroll Coordinator 2001 – 2006

Processed weekly/bi-weekly gross-to-net payroll cycles supported by an in-house payroll system, including all earnings and deductions. Complied with all federal wage, hour laws, and payroll policies.

Achieved an outstanding team deliverable of 400+ next day delivery of manual checks due to acquisition.

Implemented a system upload template to process severance earnings, which saved the payroll team processing time and manual effort. Was instrumental in development of union training procedures and an automated system, which streamlined daily processes and increased productivity by more than 50%.

Participated in all Tax update testing to allow up-to-date tax implementation within PeopleSoft system.

Exhibited flexibility by managing all assigned pay-groups as well as being a resource for newer Specialists.

Effectively worked with payroll personnel to research and resolve issues as well as identify root cause.

Utilized strategic metrics to identify opportunities to improve payroll operations and business processes.

Routinely compiled complex financial reports pertaining to receipts, expenditures, and payroll statements.

Maintained employee confidence, and protected payroll operations by keeping information confidential.

Responded to employee's inquires in a timely manner while working in close collaboration with the Human Resource department. Possessed strong knowledge of payroll regulations and employment laws.

Produced weekly reports for the Human Resource Department, and completed employment verifications.

ATC Healthcare Services, Inc. Lake Success, NY

Payroll Coordinator 1999 – 2000

Demonstrated ability in processing and transmitting payroll for 2000 employees on ADP/PC windows.

Performed interviews for new hires, handled terminations, directed deposits, and addressed changes.

Utilized expertise in processing all garnishments withholdings and necessary employment verifications.

Reviewed computed wages and corrected payroll errors to ensure accuracy of earnings for each employee.

Assisted employees and managers with the interpretation of new payroll policies and procedures.

Maintained employee confidence, and protected payroll operations by keeping information confidential.

Provided timely payroll reviews to ensure accuracy and consistency according to new regulatory policies.

Utilized strategic metrics to identify opportunities to improve payroll operations and business processes.

Routinely compiled complex financial reports pertaining to receipts, expenditures, and payroll statements.

Keating & Klein, P.C. Syosset, NY

Medical Records Clerk 1996 – 1999

Provided leadership and took responsibility for managing over 68,000 medical records and billing charts.

Deeply experienced in performing data entry and billing functions on ADP medical manager systems.

Managed tracking of records issues related to cases, and composed appropriate responses for attorneys.

Was fully responsible for establishing, organizing, and maintaining all medical records for attorneys.

Facilitated problem identification and resolution for records, and disseminated specific guidance.

Utilized excellent verbal and written communication skills and the proven ability to work under pressure.

City College New York, NY

Majored in Electrical Engineering 1981-1984

Oracle, ADP/PC for Windows, and Microsoft Office (Word, Excel, PowerPoint, Outlook)

Contact this candidate