Cavin R. Payton, Sr.
**** *********** *****, ********, ** 30058
Phone: 678-***-****
Email: ******************@*****.***
Knowledge Areas
Business Development and Franchising Analytics, Project/Portfolio Management, Scoping and Screening, Risk Management and Mitigation, Critical Thinking, Time and Task Management, Problem Solving and Leadership
Education
Southeastern Louisiana University
BA in Human Resources Management
Ashford University- Forbes School of Business
Master’s in Public Administration/Organizational Management
Professional Experience
Project Coordinator – Transit Capital Programs
Gwinnett County Government, Lawrenceville, GA
2/2022- Current
Achievements/Tasks
Develops plans, strategies, goals, and objectives to expand multimodal transit service, including local, commuter, paratransit, and micro-transit service. Manage the activities of support staff responsible for implementing capital projects. Oversee the development of project scope, schedule, and budget for capital initiatives, including condition assessments, alternative analysis, risk assessments, and preparation of business cases.
Prepares and implements project management plans to guide project activity, including communication plans, risk management plans, change management plans.
Manages work performed by staff, consultants and contractors engaged in planning, designing, and executing capital projects, including real estate acquisition, preparation of bid documents, agreements, construction or rehabilitation, testing, and acceptance. Serve as program manager, supervising and directing staff assigned to carry out major capital projects, including system acceptance and integration of new business processes.
Monitors and controls the progress and performance of capital projects, including costs, schedule, scope changes, safety, and quality.
Portfolio Manager I
MARTA (Metropolitan Atlanta Rapid Transit Authority), Atlanta, GA
3/2021- 2/2022
Achievements/Tasks
Managed over 45M+ in Capital Projects
Oversees the development of project scope, schedule, and budget for Capital Projects including the preparation of Business Cases, Scope Management plans, and Resource Allocation Matrices.
Monitors and controls performance by using Key Performance Indicators such as cost, schedule, scope, and timely delivery metrics.
Manage the execution of the project according to the project plan through all phases including (but not limited to) planning, requirements gathering, UAT testing, and deployment verification.
Provide timely and accurate communications to stakeholders, including partnering with IT and Target project managers to communicate overall status, health, and milestone tracking.
Execute processes to manage risks, issues, change control, proper approvals, and gate controls.
Scoping and Screening Analyst
MARTA (Metropolitan Atlanta Rapid Transit Authority), Atlanta, GA
07/2018 – 3/2021
Achievements/Tasks
Assists with preparation of initial draft of annual and long-range CIP for review by CIP Delivery Committee, Executive Management Team, Deputy General, General Manager and MARTA Board.
Prepares project scope definitions for potential CIP projects including a detailed scope definition, high-level project schedule and initial project budget estimate for projects with larger estimated budgets or a higher risk profile.
Provides training for MARTA staff Authority wide on project scoping and screening processes, procedures and supporting templates for executing the annual CIP call for projects process.
Estimates additional costs to operate and maintain assets acquired or renovated through capital projects. Estimates asset life cycle costs.
Generates and maintains project checklists, project origination documents, feasibility studies, project charter and baseline documents, initial project schedules, initial project budgets, initial project financial plans and any other project baseline documents for assigned candidate projects and approved projects in the CIP.
Utilizes schedule and cost data to develop annual budgets for proposed CIP projects to expand, maintain, and renovate the MARTA transit system.
Construction/Real Estate Development Analyst
Popeyes Louisiana Kitchen- Restaurant Brands International, Dunwoody, GA
7/2017-7/2018
Achievements/Tasks
Oversaw recruitment efforts in Global market for new potential franchisees, transfers, restaurant sales, and succession planning
Manages the early phases of the new business development processes, DMA analytics and statistical data management; screens potential franchisees’ applications, financial and credit worthiness
Prepares and maintains periodic and special reports (Period End, Franchisee Construction Costs)
Demonstrated the ability to maintain confidential information, (negative publicity, credit, background checks and Lexis Nexis screening)
Collects internal clearance reports and facilitates distribution to Franchise Business Leaders, Construction Managers, and Directors of Development, cross referencing cost analysis for past opening costs
Forecasted new development areas of opportunity and relocations for business growth
Handles full cycle franchisee approval process from pre-site selection to store opening
Corporate Resolutions Expediter
Home Depot, Kennesaw, GA
6/2015-7/2017
Achievements/Tasks
Leadership position, specializing in customer retention, last contact resolution, and case management
Handling customer complaints and issues at the Corporate level and specializing in making executive decisions
Executed day to day processes and tasks related to core operations projects and process improvements, including direct customer contact and issue resolution.
Handles back end functions that cannot be processed by front-line representatives including failed orders, lost or missing orders in transit, orders that need significant discounts, and escalated cases
Facilitates manual warehouse reships from Home Depot Warehouse locations, as well as, replacement parts requests and fulfillment from vendor orders
Memberships
Project Management Institute (PMI) – Atlanta Chapter 2023