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Administrative Assistant Customer Service

Location:
Silver Spring, MD
Posted:
July 11, 2023

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Resume:

Cornelius O. Douglas Jr.

adx8ms@r.postjobfree.com

Silver Spring, MD

240-***-****

Summary

Administrative professional with 20+years' experience seeking employment within the administrative and/or assistant fields where I can utilize my administrative and customer service skills while growing with the company.

Technical Skills

MS Office Suite, Yardi, RentCafe, Conceirge, MS Teams, Microsoft Products/Systems, Zoom, WebEx,

Experience

District of Columbia Housing Authority

Washington, D. C.

Clerical Assistant / Administrative Assistant December 2002 - October 2022

• Provided administrative support to the Division

• Answered multiple phone calls and handled emails

• Received housing packages for tenants and scheduled inspections

• Heavy calendar management for inspectors, for the inspection department

• Ordered supplies for office management

• Conducted research in order to respond to landlord inquiries regarding inspections

and/or re-inspections

• Scheduled travel arrangements for inspectors.

• Scheduled meetings and arranged conference/meeting rooms

• Helped internal and external lawyers for documentation support

• Entered and retrieved data from the computer system; compiled information for

reports, and provided information and assistance to DCHA employees, participants, and

owners

• Received, delivered, and recorded mail for all departments

• Scanned documents into the system for the purpose of moving information from paper

storage to electronic storage

• Setting up board rooms for various agency functions

• Researched and located documents to assist staff when documents were needed for

court appearances

TeleSec Corestaff

Washington, D. C.

Loose Leaf Filer May 2001 - September 2002

• Contractor to different universities and law firms in the Washington Metropolitan Area,

updating files with current publications.

• Received work, read and sorted into appropriate categories and filed in appropriate

journals, periodicals, etc.

• Managed several different accounts in the area.

Department of Manpower

Silver Spring, Maryland (Contract Assignments)

Laborer April 2000 - April 2001

• Performed laborer duties with Pepsi Cola. Responsible for loading and unloading trucks

upon completion of routes. Prepared vending machines (cleaning/stocking) for next day

delivery

• US Commerce-set up conference rooms for large presentations and/or

meetings. Moved, and rearranged furniture in accordance with the type of event.

• Office Depot-used computer system for inventory of products as they were received

from the manufacturer and customers. Typed invoices and memos.

• District of Columbia Housing Authority - 1133 North Capitol Street, N. E. Washington, D.

C. 20002. Laborer from July, 1996 to October, 1996 & November, 1998 to December,

1999

• Worked as a journeyman laborer. Assisted tradesmen such as Plasterers and Painters

by preparing surfaces for painting and laying floor tile.

• Assisted in installing cabinets and general maintenance duties such as renovating apartment dwelling for new tenants.

• District of Columbia Housing Authority - 1133 North Capitol Street, N. E. Washington,

D. C. 20002 Code Compliance Worker from June, 1995 to August, 1995

• Answered telephone switchboard in the Command Center.

• Received calls for repairs/emergencies. Logged in and dispatched calls to Maintenance

Mechanics for immediate attention.

Education

Springbrook High School High School Diploma 1991 – 1995



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