Melissa Jean Brown

Contact

* * ******** ***.

Gloucester City, NJ., 08030

609-***-****

adx8mp@r.postjobfree.com

Objective

Most of my experience has been customer service based. Data entry of all kinds has been my field for many years. Record keeping and correction is my forte. During the pandemic I was able to train team members via Zoom and Microsoft Teams. I have returned to my first love of working with young people. I am currently continuing my education at the University of Phoenix in the field of Psychology so I can transfer my talents of helping people to the youth of the community.

Education

University Of Phoenix

2020 – Current

Bachelor of Science in applied Psychology with a concentration in media and technology

Experience

May 2023 - Current

Substitute Teacher / Paraprofessional

ESS Education

July 2019 – November 2022

Senior Operation Assistant / Team Lead

Freedom Mortgage

2011 – 2013

Senior Operations Assistant

PNC Bank

Follow lesson plan to ensure that the students do not miss any learning while the teacher is out. One on one paraprofessional aide to students with developmental disabilities.

Process VA loan information. Telecommunication with Veteran Affairs for correction to loan and refi documents.

Entered alphabetic, numeric, and symbolic data from source documents into company systems.

Key Skills

Detailed oriented

Microsoft Word / Excel Great Customer service

References

[Available upon request.]

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