Test Engineer Software

ELIZABETH NGUYEN

Phone: 303-***-**** Email: ******@*********.***

Location: Denver, CO

SUMMARY OF QUALIFICATIONS

Versatile, results-driven, and meticulous Scrum Master and Senior Software Test Engineer with more than 19 years of professional experience in testing software systems using various methodologies and emerging technologies. Adept at leading the design, implementation, testing, debugging, and maintenance of software applications while collaborating with business areas from different market segments and communicating with stakeholders on various project risks. Strong ability to effectively plan sprints, lead and motivate Agile teams for enhanced productivity, and implement Agile, Scrum, and Kanban processes across distributed teams to achieve desired results, and automate software. Currently seeking a position as Senior Software Test Engineer by demonstrating all acquired skills, abilities, and areas of expertise as follows:

• Software Test Engineering

• Agile/Waterfall Models

• Testing/Debugging

• Process Automation

• Strategic Implementation

• Performance Improvement

• SOAP/REST API

• Continuous Integration

• Product Support Management

• User Acceptance Testing/UAT

• Team Leadership/Mentoring

• Database Administration

• Requirements Analysis

• CI/CD Environments

• Quality Assurance

• Release Management

• Customer Interaction

• Project Risk Mitigation

• Software Development Life

Cycle (SDLC)

• Robot Framework

PROFESSIONAL EXPERIENCE

10X People Senior Software Tester /Scrum Master/ Product Support Manager Aug. 2013 – June 2023

• Responsible for helping team perform at optimal levels by coordinating work for stories and ensuring blockers are addressed in a timely fashion.

• Oversee backlog, collaborate with Product Manager to plan sprints, as well as automate and manually test software as an Agile team member.

• Work directly with architects and developers to understand requirements and user stories to minimize rework while automating/testing included Restful API (JSON/XML) and HTTP web services using various tools such as Postman and Robot Framework.

• Lead continuous integration and release management with Jenkins and git for multiple products.

• Experience with relational databases and AWS cloud environments Transaction Network Services Senior Quality Engineer Aug. 2012 – Aug. 2013

• Performed both manual and automated testing, and worked with a variety of testing tools, including Selenium and TestNG.

• Held accountable for creating and maintaining test automation frameworks while working closely with development teams to ensure that automated tests were integrated into the software development process. Transydian Software Test Lead Mar. 2011 – Aug. 2012

• Ensured multiple products were delivered to customers of the highest quality by effectively managing teams and resources to ensure the testing of the software completed with the known risks were discussed and managed with the product team.

Jeppesen, a Boeing Company Senior Software Test Engineer Mar. 2006 – Mar. 2011

• Led the testing of complex flight planning software systems and ensured that they met the highest quality standards.

• Developed and executed test plans, created/maintained test cases, and identified/reported defects.

• Directed and mentored junior team members while collaborating with cross-functional teams to ensure that testing requirements were met.

Evolving Systems Senior Software Test Engineer Oct. 2004 – Feb. 2006

• Created and implemented test plans, documented test results, and identified defects to fix software products.

• Utilized various testing techniques and methodologies to ensure software products were of the highest quality standards.

Elizabeth Nguyen Page 2

EDUCATION & CERTIFICATIONS

University of Colorado, Boulder

Bachelor of Science in Information Systems

Denver University

Full Stack Developer – 6 Month Bootcamp

TECHNICAL PROFICIENCY

• MySQL, SQL, Unix/Linux OS, Shell scripting, vi, Selenium, Robot Framework, AWS S3, EC2 & RDS environments, GIT, Jenkins, HTML, CSS

• Microsoft Windows, Microsoft Office Suite (Word, Excel, Outlook), Google Work Applications (Drive, Sheets, Docs)

• Agile Methodology, Scrum, Kanban Boards, Sprints

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