Customer Service Representative

JABORIA FIELDS

*** ****** ****, #***, **** Sacramento, California, 95691, US 470-***-**** adx8kz@r.postjobfree.com Clear communicator with a customer-focused attitude and multitasking skills.Hardworking and have expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. I am a worker with great customer service skills

I have the ability to work with others and bring great knowledge and positivity to the environment I am a great listener

I am willing to learn all that is being taught to me and is willing to expand the company I am grateful to work for Valid Driver's License

Safe Driving Techniques

Safety Standards

Customer Service

Customer Experience

Goods Transportation

Order Picking and Processing

Shipping and Packaging

Team Goals

Loading and Unloading

Processes and Procedures

Dental Assisting - Certificate 2024

UEI COLLEGE Morrow, GA

High School 2017

Coretta Scott King Young Women's Leadership Academy Atlanta, GA Driver May, 2022 to April, 2023

Doordash Atlanta, GA

Delivered goods and products to customer on time and in excellent condition Delivered food items and drinks

Cleaned and maintained my vehicle

Completed routine pre- and post-trip inspections to evaluate and assess maintenance needed for my vehicle Achieved consistent safety by adjusting driving to different road and traffic conditions, balancing loads and avoiding any speeding Order Picker Operator October, 2021 to May, 2022

MSC Mableton, GA

Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments. Checked inventory and selected products from specific locations based upon availability Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins Revenue Recovery Auditor November, 2020 to October, 2021 UPS Atlanta, GA

Gathered, sorted and scanned documents to enter into computer system. Organized documents by color coding, classifying and indexing under special headings and categories. Labeled digital files and document details using predetermined naming conventions. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Customer Service Representative July, 2018 to September, 2020 Target Atlanta, GA

Allowed Customer to feel welcomed and heard

Handled customer inquiries and suggestions courteously and professionally Actively listened to customers, handled concerns quickly and escalated major issues to supervisor Answered constant flow of customer calls with minimal wait times. Answered customer telephone calls promptly to avoid on-hold wait times

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