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Social Media Customer Service

Location:
Bakersfield, CA
Posted:
July 11, 2023

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Resume:

Mia Zhaksylyk

Hello! I am a fluent English and advanced Russian and Korean

speaker highly interested in a customer service position. I am detail-oriented, responsible, and a fast-learner.

EXPERIENCE

EDISEN, Daechi-dong, Seoul — English Instructor

SEPTEMBER 2019 - CURRENT

● Effective ESL instruction - reading, speaking, listening, science

● Directly communicated and cooperated with parents in Korean

● Taught students proper writing technique and edited essays for feedback

DOCFINDERKOREA, Yeoksam-dong, Seoul — Office Manager MARCH 2019 - SEPTEMBER 2019

● Communicated and consulted with prospective foreign clients

● Assisted clients with doctor consultation and miscellaneous adjustment during stay in Korea

● Social media marketing and promotion

Cheongdahm Learning, Gwanak, Seoul — English Instructor MARCH 2018 - MARCH 2019

● Taught ESL and TOEFL to advance students’ reading comprehension, writing, and speaking skills

● Developed teaching materials for effective and engaging instruction

KOOGLE TV, Los Angeles — Editor

FEBRUARY 2017 - MAY 2017

● Developed global and local marketing plans to expand the company’s field of influence

● Researched, wrote, and edited Korean entertainment-related articles and editorials

● Managed social media promotion

● Assisted with the company’s administrative duties and acted as a liaison between management and staff

661-***-****

adx8kb@r.postjobfree.com

PERSONAL INFORMATION

Citizenship: USA

Age: 29

SKILLS

TOPIK Level 5

KIIP Completion - Level 5

Microsoft Office - Excel,

Word, Powerpoint, Outlook

Final Cut Pro

LANGUAGES

English - fluent

Korean - advanced

proficiency

Russian - fluent

EDUCATION

University of California, Los

Angeles (UCLA)

SEPTEMBER 2012 - DECEMBER

2016

B.S. in- Biochemistry

LOS ANGELES KOREAN FESTIVAL FOUNDATION — Press Center Lead

SEPTEMBER 2014 - SEPTEMBER 2016

● Assisted with backstage operations, stage production, and Meet and Greet events

● Coordinated festival volunteers

● Coordinated VIP guests and artists for stage performances POWERHOUSE/KCON, New York, Los Angeles— Translator, Sound Assistant

JUNE 2015 - AUGUST 2016

● Technical translator for the backstage sound check team

● Assisted with sound and stage equipment to ensure smooth running of the show



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