PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

EDUCATION

LANGUAGES

Gilberto Herrera

@ Chicago, IL 60139 *2-773******* <q adx8k6@r.postjobfree.com

Reliable, top-notch sales associate with outstanding customer service skills and

relationship-building strengths. Dedicated to welcoming customers and providing

comprehensive service. In-depth understanding of sales strategy and

merchandising techniques.

e Market Understanding e — Ability to Lift 40 Pounds

e Closing Sales e Merchandising and Display

CAR SALESMAN 02/2018 to 06/2022

Chicago Northside Toyota 6042 N Western Chicago IL

e Closed sales by overcoming objections, asking for sales, negotiating price,

and completing purchase contracts,

e Negotiated purchase prices and explained sales, warranty, and optional

products.

e Followed-up on warm Internet leads and responded to customer questions

about vehicle availability, price, and options while fielding inquiries from

various marketing websites.

e Demonstrated automobiles by explaining characteristics, capabilities, and

features, taking test drives and explaining warranties and services.

COUSTUMER SERVICE 06/2010 to 10/2017

Evergreen Eagle Chicago O” Hare Airport

e Diagnosed and troubleshot problems, repairing, and restoring machines to

peak performance.

e — Responded to customer inquiries quickly and professionally to increase

satisfaction.

e Installed new equipment and explained operation and routine maintenance

protocols to customers.

e Inspected equipment to diagnose operational issues.

Associate In Engineering Technology Systems Programmer 03/1999

IPCi Stitute of Programming And Computer Systems, Mexico City

Spanish

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Full Professional

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