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Account Manager Customer Service

Location:
Nashua, NH
Posted:
July 11, 2023

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Resume:

Devin Mack

** ******* ****** ****** ** *****

857-***-****

adx8ix@r.postjobfree.com

Objective

An entry level position with the opportunity to advance within the company as well as achieve a leadership position and establish a long term working relationship.

Qualification Highlights

• Account manager responsible for a three to five person sales team to reach specific installation quotas.

• Consistently awarded highest installations for the week within firm.

• Increased statewide sales, installations and territory for GoTo INC. marketing by 20% within first 3 months of employment.

• Achieved rank of corporal in United States Army, led a fire team of 2 soldiers into combat missions in support of Operation Iraqi Freedom. Led my men from the front and was awarded numerous medals including Army Achievement Medal and Good Conduct Medal.

• Attained title of "Lead Medic" for Occupy Boston, traveled to other sites across nation to provide supplies and training for individuals associated with movement. Duties comparable to EMT-B and first responder.

Experience

Founder, Owner, Director of Sober Solutions LLC, my company provides various services and resources for individuals seeking recovery or currently in recovery from substance abuse. I founded this company in 2023 and an expanding and operating it all on my own.

Current Employed ata Early Enterprises 5 PINE ST ext Nashua, as director of Business Development and scheduler

I work monday -friday 0800-1600

: Pelham framing company, 27 Gumpus Hill Drive Pelham NH03037

New Hampshire and Mass

Building custom houses, rough framing, siding, roofing, window and door installation

Current boss Todd 978-***-****

Current wage 12/hr

Occupy movement, Boston MA

Lead Medic, 2011 - 2012

• Responded to onsite medical incidents in order to ease involvement with Boston EMS. Triaged and assessed patients within the scope of EMT-B r Combat Life Saver, arranging transport for those who required it. Verifying medical team certifications, worked alongside NPs, RN's, and licensed medical doctors in various medical emergencies and routine patient care.

• Tasked with scheduling shifts throughout week, maintaining and inventorying medical team supplies, traveled to other encampments to provide training and organizational skills to medics and safety personnel

• Utilized military training to run an efficient and productive medical team.

GoTo Inc., Braintree, MA

Account Manager, 2009 - 2011

• Worked as account manager and interviewed candidates and hired for my team.

• Managed a sales team of three to five personnel. Responsible for hiring/promoting/supervising my personnel on my sales team.

• Did direct business to business marketing to secure new installations of auto glass as well as maintained customer service for jobs completed.

• Consistently achieved highest weekly installations of 12 plus.

• Conscripted contracts for managing fleets of vehicles and all their auto glass needs.

United States Navy, Norfolk, VA

Damage control petty officer, 2004 - 2006

• Enlisted and served as a damage control man aboard the guided missile destroyer USS Porter DDG78.

• Meritoriously promoted to Petty Officer Third Class within first year in the fleet.

• Maintained a high standard of work ethic and military bearing.

• Merited the "Enlisted Surface Warrior Certification" badge, trained other sailors in damage control as well as chemical, biological, radiological warfare defense.

United States Army, Various Locations

E-4 Corporal, 2006 - 2010

• As a team leader: lead infantry dismount team in combat operations; processed operational and intelligence data. Received and implemented combat orders.; selected weapons placement sites; assigned target engagement areas and fields of fire. Sent Requests and observed, and adjust direct and indirect supporting fires. Recorded operational information on maps; read and interpreted maps. Pre pared sector sketch of vehicle or dismount team

• As gunner: detected, acquired, identified, and engaged targets. Maintained the turret and weapon systems of the IFV. Commands: 1st of the 111th Field Artillery Unit, 2nd of the 183rd Cavalry Scouts Unit, both in Virginia. 747th Military Police Company Massachusetts., Primary MOS 11B (Infantryman), Secondary MOS 31B Military Police officer.

• My overall mission was to complete any and all task I was given effectively and within specific times.

Education

A.A., Criminal Justice.

Cape Cod Community College, Barnstable MA

Criminal Justice Program with a minor in theater.

Paralegal Certificate Program

Bunker Hill Community College

Military Training:

Damage control school, Infantry advanced individual training, Airborne qualified, Air Assault qualified, Combat Life Saver, Non Commissioned Officer leadership courses, Military police academy graduate.

Abilities

• Leadership capabilities derived from military service enables me to efficiently task myself and others with specific workloads in order to complete a designated assignment in the most effect manner.

• Marketing and sales ability utilized with an ease of communication and recognition of customer needs and desires coupled with high motivation to meet my own quotas.

• Highly organized both professionally and personally.

• Have a propensity to put potential clients at ease and quickly build a relationship with most people both professionally and in life.

Training

Marketing and sales seminars

GoTo INC., Boston MA

Educated on practical and efficient sales techniques by industry experts and leaders. Informed and taught various skills necessary to be a productive and responsible sales and marketing employee.



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