TRACY Anderson

Dental Office Manager

EXPERIENCE

Oct 2018—Present

Office Manager Geha Family Dental Overland Park, KS

(formerly Watt’s Family Dental)

• Day-to-day business operations: develops systems and processes, manages overall daily office coordination, responsible for learning and training new software

• Patients: manage patient records, answers phone calls, handle patient appointments and cancellations, present treatment plans

• Human resources: creates and maintains employee records, process new hire paperwork, disseminate insurance and 401k documents, handle time off requests

• Finances: manage patient accounts and invoices, files insurance claims, handles all collections, manage financial software

• Marketing: Work with third party marketing firm to update information for the company website and manage google reviews Sept 2010—Oct 2018

Stay at Home Mom

When my girls were young I had the opportunity to stay home and be involved with their education and activities, while I also worked on building a home for our family.

Mar 2001—Sept 2010

Office Administrator KSB Dental Raytown, MO

(formerly Dental Health Technologies)

• Client care advocate: ensuring client needs were met in relationship to software purchase / installation / Implementation and Ongoing Support - often playing a direct role in all phases.

• Executive Assistant: to the owner dealing with all manner of logistical activities to delegate activities and limit reactive problem-solving distractions. Involved creating systems to proactively eliminate problems in the future.

*References Available upon Request

CONTACT

Phone

913-***-****

Email

adx8ij@r.postjobfree.com

Address

6004 Millbrook Street

Shawnee, KS 66218

EDUCATION

Fort Osage High School

Independence, MO

Graduated

Entourage Institute of Beauty &

Aesthetics

Overland Park, KS

Licensed Cosmetologist

SKILLS

• Staff Training

• Software Implementation and

Training

• Document Management

• Professional Licensing/Credential

Management

RELEVANT COMPUTER

SKILLS

• Dental Office eXcellence (DOX)

Software

• Fuse by Patterson

• Eaglesoft by Patterson

• Electronic Insurance Filings

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