Jade K. Owens

adx8hr@r.postjobfree.com

562-***-****

Education Experience

San Jose State University (FA2019-SUM2023)

BS in Business Management conc. Business Admin.

Gonzaga University: MS in Sports and Athletic Administration

Graduate Program: Fall 2023-Spr 2024 (1-year program)

Work Experience

Residential Counselor: Bill Wilson Center (Homeless Shelter for Young Adults)

Overnight shift: opening the shelter and allowing the clients to come in and gather their sleeping belongings; watch over clients while sleeping to make sure they all stayed within their own spaces and are respected while sleeping.

Making sure the food is out for the clients to eat but also allowing them the space to cook their own food and making sure they clean up after themselves.

Waking clients up on time in the morning to ensure they vacate the facility in a proper manner.

Reporting back to supervisor if any issues arise or if clients are being difficult.

Built rapport with clients to ensure that they were in a safe place and know that we are there to help them if needed/ wanted.

Coach and Activities Coordinator: 3 PointPlayzone; Feb. 2022- August 2022

Coaching the fundamentals of basketball to ages 5-17 years old (1-on-1 or group classes)—ball handling, defensive drills, offense, teamwork, sportsmanship

Paying attention to detail so that the children can have more confidence in their movements and finishes.

Coaching weekend league games for these ages, making sure that every member of the team acquired PT

Scheduling and organizing team, league, training class, and travel ball sign ups.

Booking hotels and travel plans for the travel teams to accommodate them properly.

Assisted parents and players with understanding the operations of the facility and our programs.

Assisted with different basketball camps, as a coach and activities coordinator—Clipper’s Youth Camps, 3BB (Big Baller Brand) Youth Camps, and 3 Pointplayzone Camps.

Coach and Recruiter: Club One Basketball; Feb. 2020-Nov. 2020

Recruited players to play for our teams and recruited teams to play for our tournaments.

Build rapport with the parents so that they build trust in you as their child’s coach and mentor

Coached children who were beginners, intermediate and advanced in basketball—ran drills, improve ball handling skills, power, agility, stamina, etc.

During COVID, I utilized Zoom for video call practices with children who were not yet vaccinated.

Created different practice drills for different kids at different levels so that it fits their level of expertise (created all the drills we ran for skill improvement).

Referee official for multiple AAU tournaments.

Customer Service Specialist: Best Buy Co.; September 2019- April 2020

Responsible for friendly, fast & accurate processing of all customer transactions by operating the cash register per Best Buy Policy & Procedure.

Offers store solutions and answers basic questions about store programs, services, and product locations.

Responsible for friendly, fast, and accurate processing of all returns, exchanges, financing, service requests and defective products.

Has a comprehensive understanding of all departments and their goals to enable creation and support of a team-based, cooperative work environment.

Personal Trainer: 24 Hour Fitness; Feb. 2018- April 2018

Design and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selections, programs that include varied fitness offerings, general nutrition guidelines and teaching a fitness lifestyle.

Inform clients of fitness tools available to assist them in achieving their goals.

Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions and track progress.

Demonstrate safe and proper exercise techniques to clients.

Arrive on time, prepared and enthusiastic while being attentive for every training appointment and or group session.

Meet minimum productivity expectations servicing clients and group sessions.

Increase member group training sessions and attendance through strong teaching skills and ability to connect with and motivate others with a wide variety of fitness levels.

Facility Assistant Lead: Wellness Center of Spelman College; Aug. 2014- Nov. 2015

Responsible for making sure the facility was a safe environment not only for the students and staff of the school that used the facility regularly but also for the wellness center staff.

Trusted with planning, scheduling, and running sports groups and club sport team sporting events/ fitness promotional events.

Supervised 8 other facility assistants who would report to me with any issues in work schedules, issues with the facility, or anything that affected the work of a facility assistant.

Made sure the facility was functioning properly by doing daily check ins with the tech equipment, fitness class equipment, fitness machines, and other facility assistants on other shifts.

Set up and prepared the gym/fitness room for fitness classes and cleaned up the class afterwards.

Internships

San Jose State Women’s Basketball: Team Manager: Aug. 2022-July 2023

Assist the team and coaches with practice and game set ups and take-downs.

Help with organizing the recruiting schedules for different future recruit interests.

Assisting the DOBO with operation tasks to help them run smoother and quick.

Helped coaches with making sure they had everything they needed in order to be prepared for games, practices, film, team meals, publicity events, etc.

Made myself available and attentive to details so that there was no slack in daily operations.

Learned more about basketball operations, coaching, recruiting, scheduling, team travel details, student athlete insight, time-management, team/staff chemistry and the impact.

Arrange meals, pack players' bags for road games, clean uniforms, carries and fills water bottles.

Helped with gym reservations for road practices and correspond with hotel personnel, bus drivers and managers for opposing teams.

Skills/ Licenses

Microsoft Office (Word, Excel, PowerPoint): 5-7 years experience

Customer Service: 5 years (not all shown on resume)

California State Driver’s License: 10 years

Salesforce System: 1 year

CPR/BLS First Aid/AED: 2 years

Additional Experiences

Athlete: Basketball and fitness

oPlayer for 20 years (elementary- junior college; travel ball)

Coaching: Basketball: 2 year

Referee: Basketball: 6 months

Personal Training: 2 years (2018-2020)

Fitness: 6 years

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