Shama Munshi

Cashier

Toronto, Ontario, Canada

+1-437-***-****

adx8hb@r.postjobfree.com

WORK EXPERIENCE

January 2023-Current

Cashier

Indian Roti

Toronto, Ontario, Canada

*Taking orders over the counter and handling the cash register

*Packing online orders, telephone orders and walk-in orders

*Closing the cash register and restaurant at the end of day and restocking inventory January 2022-May 2022

Recruitment Consultant

ID Medical Group

India

India

*Met staffing objectives through effective recruitment & detailed evaluation of job candidates.

*Evaluated applicants (Nurses & doctors) on call, reviewing resumes and arranging interviews with consistent set of criteria.

*Organised employee records consistently, staying compliant with internal and government requirements. January 2021-April 2022

Insurance Underwriter

EXL Services Pvt Ltd

India

India

*Authorised renewal after careful review of possible losses and any status changes

*Processed high volume of transactions with consistent accuracy and strong attention to critical details

*Supported agents with timely quotes and information about applications

*Determined and applied terms & conditions to the insured based on level of risk involved February 2019-December 2020

Quality Assurance Auditor

EXL Services Pvt Ltd

India

India

*Maintain and contributing to the quality assurance of sales and services for an insurance company (DLG Insurance, UK)

*Supported audit activities by maintaining computerized files and organising schedule

*Drove project planning and led QA studies into specific areas of operations

*Verified accuracy and consistency of documents against specifications February 2016-January 2019

Customer Relations Advisor

Tech Mahindra Business Services

India

India

*Resolved customer concerns through partnership with account managers

*Achieved recovery target by developing and implementing target solutions EDUCATION

2023-Current

Global Businesses management

Loyalist College

Toronto, Ontario, Canada

Global Business ManagementJan 2023 - Present

Loyalist College, Toronto

• Global Business Management

2012-2015

Bachelor of Business Management

Pune University

Pune City, India

Bachelor of Business Management June 2012 - Apr 2015 International Business at Pune University, India

• International Business

SKILLS

QA Quality Assurance Black Belt Belt Certified SIX Sigma Operations Business Services Staffing Cash Register Cashier Project Planning Audit Business Management Customer Relations Recruitment Closing SIX-Sigma Employee Records Inventory Packing CERTIFICATIONS

Aveta Business Institute - Pittsburgh, Pennsylvania (White Belt, Yellow Belt, Green Belt) Motor Insurance, Principles of Insurance (NIG Insurance, UK) Six Sigma Green Belt Certified

Certified L1 Underwriter

Green Belt Certified

LANGUAGES

English - Intermediate

WORK AUTHORIZATION

I am authorized to work in the following countries:

• Canada

Contact this candidate