John Kuzer

Cell 703-***-****

adx8gg@r.postjobfree.com

http://www.linkedin.com/pub/john-kuzer/1/192/861

Professional Summary: A dedicated individual with extensive years of corporate and agency recruiting experience, placing direct hire and contract professionals locally, nation-wide and in the UK. Areas of placements include: Information Technology, Finance/Accounting, Healthcare, Sales & Marketing, Entry Level and Office Administration.

Experience:

ProcessMAP/Ideagen

HR Corporate Recruiter/Coordinator

Sunrise, FL

11/2021 – 03/2023 (Acquisition by Ideagen)

Responsible for direct hire and contract placement of local, remote and United Kingdom staff in Project/Program Managers, Information Technology, Interns, Finance/Accounting, Marketing, Sales and EHS professionals.

Responsible for College recruitment for internship programs for our corporate location.

Interfaced with hiring managers and candidates through full-life cycle recruitment process ensuring successful placements.

Methods of recruiting involve direct source recruiting, networking and job posting on various job boards.

Established new relationships with outside vendors in recruitment hires.

Negotiated agency fee agreements and terms.

Prepared job offers and extensions.

oReview and verification of the onboarding process

oVerify I9s, W2, State Forms

oSent offer letters and employee benefits

Assisted in various human resource projects: Employee records management, creation of job descriptions and employee payroll forms.

Utilized Insperity software for employee payroll and benefits.

Hertz Corporation

Customer Service Manager, DTG (Fort Lauderdale Airport)

Fort Lauderdale, FL

06/2021 – 09/2021 (Resigned, personal)

Managed, lead, coached and work with the team to make sure we are providing the highest level of quality and customer service.

Responsible for supporting and managing all employees as they work together in creating friendly welcoming experience while ensuring that customers have an opportunity to take advantage of the wide range of Hertz/Dollar/Thrifty products.

Resolved all customer issues that arise during the sales and returns experience.

Oversaw the entire sales process for the location as it relates to the rental experience.

Managed the customer service portal to resolve customer issues via email.

Worked closely with the Assistant General Manager to maintain accurate metrics and to utilize them for the continuous improvement of the operations.

Utilized the customer service tolls and methods as they create the best rental experience for customers while acting as the first level escalation of customer issues.

Global Response

Contract Human Resources Recruiter

Margate, FL

09/2020 – 02/2021 (Contract completed)

Responsible for seasonal hires for client service representatives and level One IT support staff. The positions were 100% remote and onsite.

Daily goals achieved. 15 interviews per day with at least 4 hires per day. Quota was achieved and exceeded.

Provided support to HR and client managers.

Tested CRS’s and IT staff of internet capabilities, testing of spelling, communication skills, grammar and email composition.

Engage Partners, Inc.

Staff Recruiter

Coral Springs, FL

10/2018 – 03/2020 (Covid 19)

Responsible for direct hire placements for Engage Partner clients. These positions were local and nation-wide remote.

Industries included: financial, healthcare, telecommunications and education.

Direct hire placements to include: Software Engineers/Developers, Disaster Recovery Engineers, Information Security Engineers, Program and Project Managers, Network/Systems Engineers/Administrators, EPIC Certified Analysts, Financial, Medical and Marketing professionals.

Provided both client and customer service support.

DCR Workforce

Talent Acquisition Specialist

Boca Raton, FL

08/2017 – 06/2018 (Division acquired by Coupa)

Responsible for direct hire placements of DCR’s internal positions. These positions were local and nation-wide remote.

Direct hire placements to include: Accounting, Program and Project Managers, MSP/VMS staff, Administrative, Marketing, Software Engineers and other Information Technology staff positions.

Legal Placements Inc., a Division of Advanced Discovery

Senior Recruiter- Information Technology and Accounting

Washington, DC

02/04 – 6/2017 (Relocated to Florida)

Managed the permanent placements and contracts of the IT and Finance/Accounting Divisions.

- Hired additional recruiters and recruiter’s assistant. Additional personnel needed due to an increase of account orders. Permanent staff went from three to six. Three staff members reported directly to me. As of March 2016 downsized to myself.

- Worked within company’s planned budget for hiring staff. Company had a planned budget of $150,000 for hiring. Saved company ten percent of budget through salary negotiations.

- Over six years of experience from PCHS in hiring recruiting personnel.

Interfaced with hiring managers and candidates throughout the full-life cycle recruitment process ensuring qualified technical placements.

- Established and enhanced existing and new client relationships via company visits, email blasts, direct mailings of company services, and negotiations with client contracts fees and agreements.

- Ensured candidate/consultant placements by software testing, and professional references.

- Wrote candidate interviewing scripts, general position descriptions, and procedures for contract personnel.

Methods of recruiting involve networking, job postings, referrals, direct source recruiting, existing applicant tracking database, and a variety of internet resume job boards. This includes cold calling, email blast, and direct calls.

Direct hire and contract placements for a variety of position to include: Hardware/Software Analysts, Desktop/Help Desk Technicians, Network Analysts/Administrators Engineers, Database Analysts/Administrators, Trainers, Litigation Support Analysts/Program Managers, and IT Managers. Finance placements to include: A/R, A/P, Billing Specialist, Billing Coordinators, and Accountants.

Staffed all IT and Finance/Accounting positions to law firms, associations, and private sector clients.

Attended sponsored events. Financial Accounting Roundtable, Washington’s Trainers Forum, Association of Legal Information Managers, and Legal Tech New York.

Utilized Adapt database for recruitment tracking.

Annual revenue generated in a fiscal year has been as high as $1,100,000.00

Monthly placements have been as high as 24 consultants.

Education: Newbury College, Boston MA. Business Administration

Tools: Insperity, Act, Adapt, Breezy HR, Bullhorn Reach, Careerbuilders, Dice, Handshake, Indeed, LinkedIn Recruiter, MaxHire, Monster, Paycom, SmartTrack, Talent Hook and Zip Recruiter.

Computer Skills: Google Suite, Microsoft Teams, Office 365, Skype for Business, WebEx and Zoom.

Affiliations: (W.T.F.) Washington Trainer’s Forum, (NVALA) Northern Virginia Association of Legal Administrators, and Finance & Accounting Roundtable.

- Kept up with the activity and the pulse of the legal community.

- Interface with clients, potential clients, and fellow associates.

Volunteer (NVCF) Northern Virginia Community Foundation, Participant (Community Investment Grant Committee, Elizabeth and Rose Koury Scholarships.

- Evaluate organizations commitment to the local Virginia community and financial needs.

- Evaluate student’s needs via family income, GPA (grade point average), essay, teacher recommendations, personal and scholastic achievements.

Legal Tech New York (Representative for Information Technology Placements Exhibitor.)

Awards: Employee of the year for Legal Placements, Inc.

References furnished upon request

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