Terri L O’Donnell, MHS

** ********* *****, *********, ** 18071

570-***-**** adx8g5@r.postjobfree.com

ADMINISTRATIVE ASSISTANT

** ***** ** ********** *** leadership experience within the non-profit system; proficient knowledge of providing clerical assistance QUALIFICATIONS

HR Professional; recruitment/retention, training and ongoing development support

HRIS database for workers; compensation, leave of absence, benefits and training records

Benefit administration with broker relationships

Ability to maintain strict confidentiality, exercise independent judgment

Outstanding interpersonal skills with excellent oral and written communication

Ability to handle multiple complex projects while maintaining timely deadlines

Detail oriented and excellent organizational skills

Competent in MS Office software, Power Point and Excel

Courteous disposition and skilled at handling sensitive matters

Competent to handle sensitive issues dealing with ethnicity, disability and diversity EDUCATIONAL BACKGROUND

Masters of Human Service Degree and Psychology Graduated 2009 Lincoln University, Lincoln, PA

Counseling, LPC Eligible

WORK EXPERIENCE

Deputy CEO and Sr. Residential Director 2009 thru 2015 ChildFirst Services, Inc.

Supervised case management and therapeutic milieu services

Facilitated weekly staff supervision

Ensured program compliance and upheld standards

Human Resource Manager 1995 – 2002 & 2012 thru 2014 Spectrum Community Services & ChildFirst Services, Inc.

Recruitment, processing and maintaining employees records and filing system

Ensured, promoted, motivated and supported stability in the workforce

Conducted employee evaluations and guided through progressive discipline practices Associate Vice President & Executive Associate to President/CEO 2002 thru 2009 HumanWorks Affiliates, Inc.

Provided administrative support to the President/CEO for multiple corporations

Conducted program reviews and responded to licensing plans of corrections

Maintained and promoted exceptional public relations with employees and affiliate agencies